Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery good experience and exceptional service. Emma and Mica were great throughout and kept us updated constantly through the sale of our current property and purchase of our new home. I would not hesitate to use R&J again in future.
Thank you so much for taking the time, so pleased that Emma and Mica were able to help!
5/5
GoogleWe just wanted to thank you for your professional and personal service over the past few months. We have really appreciated having such a reassuring voice on the other end of the phone. …
Thank you for taking the time to leave us a review, we really appreciate it. Team RMJ - Sittingbourne
5/5
GoogleLacey was excellent to deal with. Top experience.
Thank you for leaving us a review.
5/5
GoogleVery professional service with excellent communication. Staff are very friendly.
Thanks Jan, much appreciated.
5/5
GoogleGreat company and thank you Lacey for your excellent professional and polite service.
Thank you for taking the time to leave us a review.
5/5
GoogleThe team have been brilliant ,Sam Lacey and Harry have managed to get an offer on my house in just 5 days
Thank you Andy!
5/5
GoogleWe have sold and brought several homes with RMJ and always found them to be professional and knowledgeable. Mark, Mica, Lacey and all the staff at the Sittingbourne office have been great.
Your welcome, thank you for the review!
5/5
GoogleWe are first time buyers, Mark and his team were fantastic with their advice and support throughout the entire viewing process which made it feel a lot less daunting. Very efficient and always trying to go the extra mile.
Thank you for taking the time to leave us a review. Much appreciated.
5/5
GoogleOne of the staff showed extreme politeness and professionalism. She communicates very well, answering all queries and has been very honest concerning the property unlike many other Estate Agents staffs. She deserved a 5 Star. Her name is Lacey.
Thank you Raj for the great feedback.
5/5
GoogleMy experience with this estate agent was really pleasant. Made me feel welcome and was very professional, the agent I see was Lacey. I Have to say Lacey was very professional and is a fantastic young woman. She is a great asset to the team, thank you for all the information you gave me. I would definitely recommend this agent.
Thank you so much for for the feedback, glad Lacey was able to help!
5/5
GoogleMica was amazing in the sale of our house! She is so easy to talk too, and keeps you up to date! It was all Mica that made the experience for us a smooth one! Thank you Mica!
Thank you for taking the time to leave us a review, we really appreciate it. Team RMJ - Sittingbourne
5/5
GoogleThe whole team at Robinson Michael & Jackson displayed professional and honest contact throughout the purchase - from initial enquiry through to completion. Even through some difficult moments they remained calm and dealt with issues …
Thank you for taking the time to leave us a review, we really appreciate it. Team RMJ - Sittingbourne
5/5
GoogleGreat service from Lacey :)
Thank you very much - RMJ Sittingbourne
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review Jake.
5/5
GoogleRating only, no written review.
We're so pleased that you enjoyed your experience with us. Your 5-star rating means a lot to our team at Robinson Michael and Jackson, and we're grateful for your support!
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review, we really appreciate it. Team RMJ - Sittingbourne
5/5
GoogleRating only, no written review.
Thank you that's very kind - much appreciated! RMJ Sittingbourne
5/5
GoogleRating only, no written review.
Thank you Katie that's very kind - much appreciated! RMJ Sittingbourne
5/5
GoogleRating only, no written review.
Thank you Louisa that's very kind - much appreciated! RMJ Sittingbourne
5/5
GoogleRating only, no written review.
Thank you Hope - much appreciated! RMJ Sittingbourne
5/5
GoogleRating only, no written review.
Thank you very much - RMJ Sittingbourne
5/5
GoogleRating only, no written review.
Thank you very much - RMJ Sittingbourne
5/5
GoogleRating only, no written review.
Thank you very much - RMJ Sittingbourne
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review. RMJ Sittingbourne team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
