Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJody Collins has been professional all through the house buying process. Most of all she has been diligent in chasing all parties and kept me informed of progress. Very helpful
Hi Richard, Thank you for your kind words, we’re delighted to hear that you were happy with … More
5/5
GoogleEnnis and Libby W have been really helpful helping me move house would definitely recommend
Dear Sam, Thank you for your feedback! We're thrilled to hear that Ennis and Libby W … More
5/5
GoogleI had an excellent experience with Robinson Michael Jackson Estate Agents in Maidstone. Libby B and Ennis from the Lettings Team were incredibly professional, helpful, and responsive throughout the entire process. They made everything seamless and stress-free. Highly recommend their services!
Dear Kristy, Thank you for your review! We're thrilled you had an excellent experience with … More
5/5
GoogleVery helpful in progressing my tenancy, always there to help when required. Libby Welch was especially helpful in making the whole process as stress free as possible!
Dear Craig, Thank you for your kind words! We're delighted to hear that we could assist you … More
5/5
GoogleCouldn't be more helpful, polite and good advice when first taking on our property. It was not a conventional house to sell. but Jody was on top of this with exceptional communication at all times. Can not …
Hi Wendy, Thank you so much for taking the time to leave such a fantastic review! We are … More
1/5
GoogleRating only, no written review.
Good morning Mr Jackson, Would you be so kind as to provide some context behind the 1 Star review. After … More
5/5
GoogleI want to say a big thank you to all the RMJ Team especially Ennis for helping my family and I to get our new home, his supports and kinds words are so professional…Thank you RMJ
Good afternoon Mrs Adams, Thank you for leaving such a kind review. It was my pleasure to help you and the … More
1/5
GoogleI am writing to express my dissatisfaction with the service I received from Robinson Michael and Jackson. The conduct of two of their staff members was highly unprofessional and made me feel that my business was neither valued nor wanted. …
5/5
GoogleProfessional!!! Jody in particular has been very helpful. Always in communication with updates and progress. Will surely recommend for any potential buyer or seller.
Dear Tunde, Thank you for your review! We're thrilled to hear you had a professional … More
5/5
GoogleLibby Blacknell was very helpful with my viewing. Highly recommend!
Dear Sophie, Thank you for your kind words and taking time to leave Libby a review! … More
5/5
GoogleVery well organized. Helped me quickly find a suitable household in a time of need. Libby Blacknell guided me through a seamless process.
Dear Anthony, Thank you for your review! We’re glad Libby Blacknell could assist you quickly … More
5/5
GoogleEllie from RMJ led our viewing on a property on Saturday. She greeted us with a warm welcome and was very knowledgeable throughout. Thank you Ellie for helping us find our perfect home!
Dear Rachel, Thank you so much for your wonderful review! We're thrilled to hear that Ellie … More
5/5
GoogleExcellent experience, especially Jody Collins who went above and beyond on this tricky sale
Dear Mark, Thank you for your great review! We’re thrilled to hear Jody Collins went above … More
5/5
GoogleMassive thank you to Jody, excellent customer service. She kept us updated during the process, very helpful, professional and always quick to reply to any queries.
Dear Thomas, Thank you for your kind words! We’re delighted to hear that Jody provided … More
5/5
GoogleLibby Blacknell was extremely helpful during my viewing
Dear Sarah, Thank you so much for your kind words! We're thrilled to hear that Libby was able to provide you with excellent assistance during your viewing. We'll be sure to … More
5/5
GoogleJody has been pro active and professional along with going the extra mile
Good morning Donna, We're delighted to hear that Jody went above and beyond to help you. Providing … More
5/5
GoogleJody has been outstanding with helping us move home. Great communication and advice throughout!
Good morning Archie, We’re so glad Jody could make your move a smoother process! Her dedication to providing excellent customer service is truly appreciated. Thank you for your kind … More
5/5
GoogleRapid and efficient service. Thanks
Dear Renata, Thank you for your feedback! We're glad you found our service rapid and … More
5/5
GoogleJody has been extremely good in the transaction for my purchase. I am happy to recommend Jody in Maidstone branch. Excellent job. Ndueso
Dear Ndueso, Thank you so much for your kind words and positive feedback! We are thrilled to … More
5/5
GoogleRating only, no written review.
Dear Matthew, Thank you for taking your time to leave us a review. Best regards, Robinson Michael & Jackson.
5/5
GoogleLovely team, hardworking, great communication and only happy to help.
Dear Glenn, Thank you for your wonderful review! We are delighted to hear that you had a positive experience with our team. Your kind words about our communication and … More
5/5
GoogleEllie is very friendly and professional. She has been so helpful since viewing the property to now getting our mortgage. We are very grateful for everything she has done to help us. Very quick at responding to any queries we have had and explains every detail in full. Thank you Ellie 😊 …
Dear Maddie, Thank you for your wonderful review! We are delighted to hear that Ellie … More
5/5
GoogleThe team at Robinson Michael & Jackson are outstanding. They made sure we got all the answers to our queries. Special thanks to Ellie and Danny.
Dear Jorge, Thank you for your outstanding review! We are thrilled to hear that our team, … More
5/5
GoogleThe office have been really helpful so far with completing my purchase, especially Jodie who chases the situation relentlessly and provides me with regular updates
Dear John, Thank you for your review! We're delighted to hear that you've found our office … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
