Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe have just completed a successful sale of our property, ably managed by our Sales Progressor Angela. Through-out the sale she has always shown a willingness to advance the sales process, promptly addressing any queries and actions, and …
Alan · 8 October 2024 · Robinson Michael & Jackson Chatham & Rochester
Agent replied · 26 July 2024
Hi Alan, thank you for your kind words about Tia. Much appreciated.
★★★★★ 5/5
GoogleI’m currently in the process of onboarding my home for sale with Claire at RM&J Chatham branch.
So far I am very happy with the service, Claire is very professional whilst …
Nicki · 8 October 2024 · Robinson Michael & Jackson Chatham & Rochester
★★★★★ 5/5
GoogleMia was very helpful when viewing the house, very personable and felt comfortable to talk and ask questions
Derrick · 4 October 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thankyou so much for taking the time to share your viewing experience with Mia, it means alot and we will ensure that your feedback is shared with her.
Lily and The Gravesend Team
★★★★★ 5/5
GoogleHighly Recommend this agent! Especially Lillie-Mae, my main contact, She was very friendly and helpful!
Learna · 4 October 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thank you so much for your kind words! We’re thrilled to hear that Lillie-Mae was able to provide you with such friendly and helpful service. Your recommendation means a lot to us, and we’ll be sure to pass on your thanks to her.
If you ever need any further assistance, don’t hesitate to reach out!
★★★★★ 5/5
GoogleLillie Mae was very approachable and knowledgable. When showing me around the property I went to view she answered all the questions I had and put my mind at ease with concerns I had. She is truly a gem. Thank you Lillie Mae.
Katrina · 4 October 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thank you so much for your kind words! We’re so glad to hear that Lillie Mae was able to provide you with the information and reassurance you needed during your property viewing. Her approachability and knowledge are truly valuable, and we’re delighted to know she made such a positive impact.
We’ll be sure to pass on your thanks to Lillie Mae, and we truly appreciate your feedback. If you have any further questions or need assistance, please don’t hesitate to reach out!
Lily and The Gravesend Team
★★★★★ 5/5
GoogleI've used a lot of Estate Agents over the last 40 years. 18 moves, so far.
RMJ have been the best by far with no one coming close.
Right from the start they kept me informed of all developments.
Very impressive service indeed.
All staff have been lovely. The right balance of efficiency and professionalism.
Wish we have them up where we currently live.
George · 4 October 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 8 December 2024
Thank you so much for your incredible feedback! We’re truly honored to hear that your experience with Robinson Michael & Jackson has been the best you’ve had over your many moves. It means a great deal to us that we could keep you informed and provide the right balance of efficiency and professionalism throughout the process.
We really appreciate your kind words about our team, and we’re thrilled to have made such a positive impression. If there’s anything else we can assist with in the future, please don’t hesitate to reach out.
Thank you again for choosing us, and we wish you all the best in your new home!
Lily and The Gravesend Team
★★★★★ 5/5
GoogleSimon and his team is brilliant. As landlord, after I had a terrible experience with a different agent before, Simon has found a really good tenant for me during a very short period of time. As I'm not around the property, the team has helped a lot to get it ready to put it to the market. The communication is great! A big thank you to the whole team: Simon, Ellie, Ella & Libby!
Joe · 4 October 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 22 January 2025
Thank you so much for your fantastic review! We’re so pleased to hear that Simon and the team were able to turn your experience around and find the perfect tenant for you quickly. We understand how important good communication and support are, especially when you're not nearby, and we're glad we could help make the process as smooth as possible. Thank you for trusting us with your property, and we look forward to continuing to work with you
★★★★★ 4/5
GoogleOn the whole the service was good. The occassional dip when key staff were not available but no different to many organisations. I'd use them again.
Graham · 3 October 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Graham,
Thank you for your feedback! We're glad to hear that overall, you had a positive experience with us, even if there were occasional moments when key staff weren't available. We appreciate your understanding and your confidence in choosing us again in the future.
★★★★★ 5/5
GoogleNatalie has been extremely helpful with my lettings renewal keeping me up to date with progress and answering any queries I have promptly and efficiently. Thank you Natalie
Steph · 3 October 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Steph,
Thank you for your kind words! We're thrilled to hear that Natalie has been helpful with your lettings renewal. We'll be sure to pass on your thanks to her. If you have any more questions or need further assistance, feel free to reach out.
★★★★★ 5/5
GoogleRecently used Robinson Michael & Jackson for a letting and was smooth throughout, Stacey was a big help after encountering small issues but she was on hand to resolve for me.
Jack · 3 October 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Jack,
Thank you for your review! We're glad to hear that your letting process went smoothly and that Stacey was able to resolve any issues along the way. We're always here to help, and we appreciate your recommendation!
★★★★★ 5/5
GoogleI had a great experience working with Kelly, Ellie, and Stacey to draft a tenancy agreement and successfully move tenants one of my properties.
Karol · 3 October 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Karol,
Thank you for sharing your experience! We're thrilled that Kelly, Ellie, and Stacey could assist you with drafting the tenancy agreement and ensuring a smooth move for your tenants. It's great to hear everything went well, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleThe staff and particularly Learna who was my main point of call have been professional, sensitive and helpful after we made the tough decision to sell a much loved family home after a bereavement. Would recommend .
Gabrielle · 3 October 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Gabrielle, 🌟
Thank you so much for your heartfelt review. We're glad Learna and the team could support you through such a sensitive time. It means a lot to us that we could help make the process easier. If you ever need anything, don’t hesitate to reach out.
★★★★★ 5/5
GoogleGreat experience with RMJ Rainham!
Would highly recommend, as a first time buyer I was helped every step of the way and great communication throughout the process.
Thanks!
Jolyon · 3 October 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Jolyon! 🌟
Thank you for your wonderful review! We're thrilled to hear you had a great experience with RMJ Rainham as a first-time buyer. It's fantastic to know our communication and support made the process easier for you. If you ever need anything in the future, we're here to help!
★★★★★ 5/5
GoogleAdam has been absolutely great with my partner and I throughout the whole process whilst purchasing a property. We can’t thank him enough for his help in showing us around and letting us view multiple times. An asset to your company!
Joe · 3 October 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Joe,
Thank you for your wonderful feedback! We're thrilled that Adam provided such excellent support to you and your partner during the property purchase process. Your kind words truly mean a lot, and we'll be sure to pass along your appreciation to him.
Best wishes in your new home!
★★★★★ 5/5
GoogleI have dealt with Nikki Eke and Stacey Greenwood and must say the service I received from them is outstanding. I am now in constant contact with Stacey Greenwood and she gives me confidence in handling the letting of my flat. I would recommend them both to any future clients that wish to rent out their properties. Keith Howard
Keith · 3 October 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Keith,
Thank you so much for your fantastic feedback! We're delighted to hear that both Nikki and Stacey have provided outstanding service and that Stacey continues to give you confidence in the letting of your flat. We'll pass on your kind words to them. If there's anything else you need, don't hesitate to reach out!
★★★★★ 5/5
GoogleI worked closely with Nina Nash for the purchase of our dream home. We actually initially lost this house a while ago due to a failed sale at our last place, but RMJ got in touch to tell me the house had become available again! I was so so grateful to Nina for her tenacity, speed of response and thorough assistance throughout the whole process. I was very very stressed by the end but having her on hand made the whole process much easier. Thank you so much for everything Nina!
Bernie · 3 October 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Bernie! 🌟
What a journey! We're thrilled that Nina's tenacity and support helped you secure your dream home after such an unexpected turn. It's great to hear how she made the process smoother for you, especially during those stressful moments. Your gratitude means a lot, and we'll be sure to share it with her.
Wishing you many happy memories in your new home!
★★★★★ 5/5
GoogleThank you Robinson Michael and Jackson, Tammie for showing us our future home. Excellent service and really helpful. Am very pleased.
Bridget · 27 September 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 25 October 2024
Thankyou so much for your lovely review and kind words towards Tammy. We will ensure that this is passed on and look forward to getting you moved into your new home.
- Lily and the Gravesend Team
★★★★★ 5/5
GoogleRating only, no written review.
Warren · 26 September 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi Warren! 🌟
Thank you so much for your 5-star review! We’re delighted to know you had a great experience with us. If you need anything in the future, don’t hesitate to reach out! …
★★★★★ 5/5
GoogleNina was prompt with her communication and personable... highly recommend
LP · 26 September 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 October 2024
Hi LP! 🌟
Thank you for your kind words! We're so glad to hear that Nina's prompt communication and personable approach made a great impression. We'll be sure to pass along your compliments. If you ever need assistance again, we're here for you!
★★★★★ 5/5
GoogleRating only, no written review.
Simon · 25 September 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 25 October 2024
Thank you so much for taking the time to share your positive feedback we truly appreciate it.
★★★★★ 5/5
GoogleRmj were so helpful in helping me with my purchase. My lady Tammy was alway there at the end of the phone to answer all my questions. Thank you so my for all your help
Kizzy · 25 September 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 25 October 2024
Thank you so much for your kind words! We’re thrilled to hear that Tammy and the RMJ team were able to provide you with the support and guidance you needed throughout your purchase. It’s wonderful to know that Tammy was always available to answer your questions and make the process smoother for you. We truly appreciate your feedback, and we’re always here if you need any further assistance in the future. Best wishes from all of the Gravesend Team!
★★★★★ 5/5
GoogleThank you to Tammy, and team for all the help and support from the sale of my late Dads house sale… It has been a long one for sure but finally went through this week.
Simone · 25 September 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 25 October 2024
Thank you for your kind words and for trusting Tammy and the team with the sale of your late dad's house. We understand that it’s been a long journey, and we’re so pleased that everything finally went through this week. It’s been our privilege to support you throughout the process, and we’re always here if you need any further assistance in the future. Best wishes from all of us!
★★★★★ 5/5
GoogleUsed this branch to find a new house, staff were very friendly, informed and made discussions around offers very easy.
Charles · 25 September 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 25 October 2024
Thank you for your great feedback! We’re so glad to hear that you had a positive experience with our team while searching for your new home. It’s wonderful to know that our staff’s friendliness and expertise made the process, especially discussions around offers, easy for you. We truly appreciate your kind words, and we’re here to help with anything you need in the future. Best of luck with your new home!
★★★★★ 5/5
GoogleI was happy that I was kept informed most of the time. If I called in, I was always treated well. Special mention for Jo who was my main contact.
Maxine · 25 September 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 25 October 2024
Thankyou for your lovely review Maxine and for trusting us with the sale of your property. I will ensure that kind works towards Jo are shared with her. We wish you all the best for the future.
Lily and the Gravesend Team
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