5/5
GoogleI'm sure I'm not alone when I say that dealing with some estate agents can be very frustrating. Not only when you are a seller, but also when you are a purchaser. And so I find dealing with Robinson Michael and Jackson a refreshing …
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)290 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)91 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)147 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMy sales progressor was Angela Schoeffer, if I could give her a 10 star rating I would. I had never purchased before and was completely out of my depth but thankfully Angela was very supportive and always answered my questions and most …
Agent replied · 26 July 2024
Thank you so much Coral we are so happy with your lovely review.
5/5
GoogleWe had a great experience with Robinson Michael & Jackson. We were looked after incredibly well by Angela who probably kept the sale alive in the face of spectacular incompetence by our charlatan solicitors (WYM LEGAL). …
Agent replied · 26 July 2024
Thank you so much.
5/5
GoogleThe agents were positive and encouraging in their communication. They informed us of all the details on the progression of the whole process from the beginning to the end. A big thank you to Angela for working so hard and being such a good …
Agent replied · 26 July 2024
Hi Robson, Thank you so much for your great review.
5/5
GoogleKiran was lovely and very approachable during our viewing today. Very informative about the property and local area. As first time buyers we felt very accommodated and comfortable during our viewing. We were given space to freely explore …
Agent replied · 26 July 2024
Thank you. Good to hear.
5/5
GoogleVery happy with the service provided by Robinson Michael & Jackson. Their expertise and care made my house sale stress-free. Clare did a great job with initial appraisal, marketing and and negotiations. Special thanks also to Sale …
Agent replied · 26 July 2024
Hi George, Thank you for the review. Team RMJ Chatham
5/5
GoogleMy husband and I just sold our house using Robinson, Michael & Jackson and were very impressed with the service provided by the sales team, especially Tia, and our Sales Progressor, Angela who was extremely supportive and kept us up-to-date …
Agent replied · 26 July 2024
Thank you so much and glad you are enjoying your new home.
5/5
GoogleI received excellent service and guidance from Robinson, Michael and Jackson as I negotiated probate and conveyancing as an executor. RM & J arranged an open day to assist logistically as I was not local and they identified a group of …
Agent replied · 26 July 2024
Hi Graham, Thank you very much for your kind words.
5/5
GoogleI recently worked with Angela from Robinson Michael & Jackson Chatham & Rochester Estate Agents and had a fantastic experience purchasing my new property. Angela was incredibly knowledgeable about the local market and provided valuable …
Agent replied · 26 July 2024
Thank you so much Iwona.
5/5
GoogleReally pleased with Robinson Michael & Jackson. Everything was very clear from the beginning as to what services they provided and the costs. …
1/5
GoogleI am disappointed with how we were treated in regards to making an offer with absolutely no communication.We had to chase this agent who lied to us and kept us hanging on for six days whilst we were in the dark.I have nothing good to say …
5/5
GoogleOf all agents I’ve experienced, Sam and the team at Robinson Michael Jackson are second to none. The manager Sam came to value my home and the experience, intelligence and genuine interest in what my goals are moving forward made my …
Agent replied · 26 July 2024
Thank you
5/5
GoogleAs we can all imagine being a first time buyer is horrendously terrifying. I would love to pass my thanks over to Angela Schoeffer who worked as a sales progressor, keeping on top of all parties and ensuring all was on track to help get our …
5/5
GoogleElliot has been extremely efficient and helpful with getting our offer accepted and any questions raised. Considering the early stages of his career, I can see he will be a great asset to the company and his customers. Massive thank you to …
Agent replied · 26 July 2024
Thank you Gavin, so pleased to help you to get moving.
5/5
GoogleAn amazing supportive place which has people which do everything they possibly can to help, supported us from the start of our journey to the very end. Would happily use services again if we were to purchase another property in the future. …
Agent replied · 26 July 2024
So pleased we could help. Congratulations.
5/5
GoogleFantastic experience overall. Kiran is an knowledgeable and helpful individual. I spoke to her initially and she promptly guided me through and arranged a call with the mortgage advisor to better understand the process and what's needed to …
Agent replied · 26 July 2024
Always good to hear. Thank you so much.
5/5
GoogleRobinson Michael and Jackson are the second estate agents I dealt with during the search for purchasing my first home. I’ve recently completed a purchase with them and from the start, up to the point I collected the keys, they have made the …
Agent replied · 26 July 2024
Hi Malachi, thank you so much for your kind words.
5/5
GoogleWhilst our sale unfortunately will not be progressing, the service and support we have had from Robinson Michael & Jackson, in particular Angela Schoeffer, has been truly excellent. It was a difficult and complex situation that Angela took …
5/5
GoogleGreat experience from start to finish ! As a first time buyer my knowledge on the process of buying a house was limited. …
5/5
GoogleRobinson Michael & Jackson Chatham staff were amazing and very helpful during the whole process with my house buying. I received brilliant support, the communication was excellent all the way through. Special thank you for Angela and also …
5/5
GoogleAngela has been fantastic at keeping us completely up to date on our purchase along with the status of the chain. We kept waiting for the other shoe to drop with how smoothly it was going and how communicative everyone was but it never …
5/5
GoogleWe have just completed a successful sale of our property, ably managed by our Sales Progressor Angela. Through-out the sale she has always shown a willingness to advance the sales process, promptly addressing any queries and actions, and …
Agent replied · 26 July 2024
Hi Alan, thank you for your kind words about Tia. Much appreciated.
5/5
GoogleI’m currently in the process of onboarding my home for sale with Claire at RM&J Chatham branch. So far I am very happy with the service, Claire is very professional whilst …
5/5
GoogleMia was very helpful when viewing the house, very personable and felt comfortable to talk and ask questions
Agent replied · 8 December 2024
Thankyou so much for taking the time to share your viewing experience with Mia, it means alot and we will ensure that your feedback is shared with her. Lily and The Gravesend Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
