Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAfter an extremely drawn out and testing time with inept solicitors, we got there in the end. Angela and her team done a great job pushing for the end result until completed.
Hi Matt, we are so happy to hear you had a great experience with the team and more specifically our Sales Negotiator, Angela. She is a credit to our team. RMJ Chatham
5/5
GoogleRating only, no written review.
Hi Olu, thankyou for this kind 5-star review! We are so pleased you have had a great experience with RMJ Chatham so far.
5/5
GoogleI'm very happy to share property viewing experience with RMJ..team..they have been amazing..Special thanks to Miss Sydney and Miss.Jess for giving us enough time to walk around and view the property
Hi Reewa, thankyou for your kind review. We are so glad you have had a positive experience with RMJ!
5/5
GoogleThank you to the entire Chatham branch for their excellent service. Special thanks to Sam, Gurmukh and Kiran. We will definitely recommend them and they will be our first choice if we need an estate agent in the future.
Hi Gurbir, Thankyou for this kind google review. We are so glad you have had a positive experience with the team here at RMJ Chatham and we all wish you the best 😊 …
5/5
GoogleGabija was great while showing us the property. Very friendly and professional. Thank you!
Thankyou for taking the time to leave a google review. We are so glad you had a great experience! RMJ Chatham
5/5
GoogleRating only, no written review.
thank you for this positive review! RMJ Chatham
5/5
GoogleRating only, no written review.
Thank you for the 5-star review! RMJ Chatham
5/5
GoogleTia Coles was amazing. She had no problem answering all our questions and was patient. Very lovely and professional. Highly recommend.
Hi Kayleigh, thankyou for this kind review regarding Tia. We are so happy you have had a great experience with us. RMJ Chatham
5/5
GoogleKiran was very helpful in my property
Hi Ravneet, thankyou for this great review regarding Kiran at RMJ. We are so pleased you have shared your great experience. RMJ Chatham
5/5
GoogleKiran was lovely whilst registering me for my property search
Thank you for this great review about Kiran, she is a credit to our team😊 RMJ Chatham …
5/5
GoogleRating only, no written review.
Thank you Manpreet for this 5-star review! ⭐
5/5
GoogleRating only, no written review.
Hi Rabia, thank you for this positive 5-star google review! We are pleased you have had a great experience.
5/5
GoogleI had a fantastic experience as a landlord working with this agency. Chloë was incredibly helpful from the onset and truly went above and beyond. The marketing was excellent, including professional drone photography and real attention to detail to present the property at its best. The team was proactive, professional, and a pleasure to work with. I felt well supported throughout and really appreciated all their hard work. Highly recommended!
Hi Oluf, thank you for this kind google review, with special mention to our lettings manager - Chloë. We are so pleased you have had a great experience with us here at RMJ Chatham⭐😊 …
5/5
GoogleAbsolutely fantastic service from Tia who kept contact with us even when she moved to a different branch, and a special thank you to Angela the sales progressor who kept us informed and put up with all our stress! I highly recommend RMJ and these two staff members in particular. Thank you all so much!
Hi Russ, Thank you for the kind words about Tia. She is a credit to the team at Chatham.
5/5
GoogleRating only, no written review.
Thank you for your 5* review
5/5
GoogleEmma James was friendly, helpful and informative. Also very knowledgeable when answering questions I had.
1/5
TrustpilotRobinson Michael and Jackson handled…
Robinson Michael and Jackson handled the management of my flat in Northfleet for over 2 years. The problems started when I was trying to sell the flat. The tenant was given notice to vacate in October 2024 and didn’t do so until the middle of November unfortunately the prospective buyer fell through. Also they changed me to being the water account holder before the previous tenant left the property in the middle of November. Also they were slow in chasing up rental payments for the flat on the due date they were due to be paid.
5/5
GoogleI found Jack to be very helpful and professional. Thank you so much for all your help and advise.
Thank you so much for your kind words! We're really pleased to hear that Jack was able to support you so well, he’ll be thrilled to know his help made a difference. … More
5/5
GoogleI had viewing with Harry recently, he was friendly with professional manners and helpful. I can only recommend Harry and wish him promotion
Thank you Marek
5/5
GoogleAbsolutely outstanding service from Chloe. Me and my partner had a lot of questions and concerns but after the appointment, we had a much greater knowledge and felt very looked after and cared for.
🌟🌟 Thank you so much for your 5-star review! 🌟🌟 We’re delighted to hear that Chloe provided such an outstanding service and helped address all your questions and concerns. From Kelly & the Lettings Team. …
5/5
GoogleThat's good thanks.
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleNice and friendly lady.
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleExcellent service, good communication. Staff more than helpful. Definitely recommend 10/10. Thanks everyone
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
5/5
GoogleGreat customer service thank you Josie
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
