Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHolly was extremely helpful over the phone. Made things much more straight forward for me and my wife👍 …
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleSpoke with Holly on the phone this morning she was very helpful and went over and beyond to help me and my girlfriend find our first home
We are so glad to hear you had a positive experience. RMJ Chatham
5/5
GoogleAn excellent service from the branch manager Sam. From start to finish, they were professional, reliable, and always available to help with any questions. Their expertise and dedication made the whole process smooth and stress-free. Highly recommend to anyone looking for a trustworthy estate agent!
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleHolly at Robinson Michael & Jackson was amazing! Professional, friendly, and always available to help. She made the whole process smooth and stress-free. Highly recommend!
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleHolly was brilliant! So helpful and polite, thank you.
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleDelightful members of staff at RMJ. Want to say a big thank you to Holly in sales who was super helpful. Called to enquire about a property in Chatham and she was very polite and quick to assist me. Credit to a superb team.
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleA very good estate agents,found them to work hard on all aspects of viewings ,etc. Holly was always available to answer any queries, I found her to be professional and enthusiastic.
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleThanks to Gurmukh for sorting out a great deal on my mortgage. Will be recommending him for sure, very polite and goes above and beyond for his clients.
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleHolly was great! Very informative on the property as well as understanding. Great experience all round!
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleKiran has a really good knowledge of properties, provided lots of information about the area.
We are so glad you had a great experience with us. RMJ Chatham
5/5
GoogleKiran at RMJ is excellent! Clear communication, honest and reliable!
5/5
GoogleWhen we got to the property we was greeted from holly. She was very professional and gave us a lot of information on the property that we found very useful. holly's customer services was fantastic.
Thankyou Andrew, for your positive and kind review. We are so glad you had a great experience with us. RMJ Chatham
5/5
GoogleWorking with Kiran has been a pleasure, she’s highly professional.kiran is responsive, attentive, and excellent at finding properties that meet our needs. Truly appreciated!
5/5
GoogleGood customer service, clear communication and very friendly staff that answered all my questions
5/5
GoogleKiran was amazing she managed to squeeze us in for viewings in such a short notice. Will recommend her
5/5
GoogleThis has been a really good experience. Everyone has been brilliant helping me every step of the way. Can't thank them enough Angela and Claire especially. Would recommend them highly. Thank you all
5/5
GoogleRating only, no written review.
5/5
GoogleSpoke with miss Casey and she was nothing but helpful and friendly,she is a credit to your Chatham branch
5/5
GoogleAttended a viewing with Kiran today, very knowledgeable about the property and area
5/5
GoogleI spoke to Kiran yesterday in regards to a property, she was amazing, very helpful and polite, making the experience easy and enjoyable! Highly recommend.
5/5
GoogleMy experience with Holly over the phone was quite the pleasant one, she was a very polite and outgoing woman and made it easy to book a viewing. 5 stars!!
5/5
GoogleWe’ve had the pleasure of dealing with Holly Casey and I cannot fault her. She goes above and beyond- finding out what she can to the questions I’ve asked. She is making the experience of buying a house quite pleasant
5/5
GoogleGreat experience with Robinson Michael and Jackson, in particular with Holly. She is extremely knowledgable, patient and helped us to no end. Thank you Holly for your friendly and approachable demeanour which helped secure our dream home.
5/5
GoogleCalled the Chatham branch to gain some additional information on a house in Chatham, and spoke with Holly Casey. So polite and helpful. Answered all my questions and what she couldn’t answer straight away, she obtained the information within minutes. Such a lovely member of your team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
