5/5
GoogleFantastic customer care from Claire O’Connor
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)290 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)91 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)147 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLovely people, friendly advise. Claire is lovely great to talk to, friendly personality, funny.
5/5
GoogleHolly was very pleasant in terms of the house viewing. She was paitent in terms of questions and was happy to answer
Agent replied · 22 May 2026
Thankyou Denzel, for your positive review. We are so glad you had a great experience with us. RMJ Chatham
5/5
GoogleI was very pleased with the service I have received from RMJ in arranging to see a property. Kiran was friendly, accommodating and informative.
Agent replied · 22 May 2026
Thankyou Amy, for your positive review. We are so glad you had a great experience with us. RMJ Chatham
5/5
GoogleExcellent professional agents, we could put our trust in from instruction to getting us to a offer within a couple of weeks. Communication and support and feedback has been excellent. Thankyou Sam, Kiran and Holly, you have made the process stress free.
Agent replied · 22 May 2026
Thankyou Elle, for this detailed and complimentary review. We are so glad you had a great experience! RMJ Chatham
5/5
GoogleHolly has been extremely helpful and accommodating with our searches and viewings. I trust her colleagues are the same. Very pleased with their service.
Agent replied · 22 May 2026
Thankyou for taking the time to write this positive and kind review. We are so glad you had a great experience! RMJ Chatham
5/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Thankyou for the positive feedback! RMJ Chatham
5/5
GoogleWe were delighted that RMJ found us a buyer within days of marketing our property and supported us fully throughout the sales process. Izzy was always available for advice and information and was willing to go that extra mile to make sure that we knew what was going on at all times through to a successful completion.
Agent replied · 22 May 2026
Thankyou for taking the time to write this detailed and complimentary review. We are so glad you had a great experience! RMJ Chatham
4/5
GoogleIzzy was super-helpful,very open and honest about the pros and cons of the property and the area. Recommended.
Agent replied · 22 May 2026
Thankyou for sharing your feedback! We are so glad you had a great experience. RMJ Chatham
5/5
GoogleI really appreciate your support and guidance in finalizing this deal. I would happily recommend you and your company to anyone for the services you provide. Thank you very much
Agent replied · 22 May 2026
Thankyou for sharing your feedback! We are so glad you had a great experience. RMJ Chatham
5/5
GoogleHolly was very welcoming on arrival to property and very knowledgeable when answering any questions I had. Hope to deal more with Holly going forward.
Agent replied · 22 May 2026
We are so glad you have had a positive experience- thankyou for taking the time to share this with others! RMJ Chatham
5/5
GoogleI am very pleased with my experience with Robinson and Michael! Daniel Taylor provided an excellent service - very patient regarding all of my enquiries and always happy to help.
Agent replied · 22 May 2026
We are so glad you have had a positive experience- thankyou for taking the time to share this with others! RMJ Chatham
5/5
GoogleKiran was really helpful and professional in dealing with the purchase of our property. JK
Agent replied · 22 May 2026
We are so glad you have had a positive experience- thankyou for taking the time to share this with others! RMJ Chatham
5/5
GoogleIzzy came back to me straight away with the questions I asked
Agent replied · 22 May 2026
We are so glad you have had a positive experience- thankyou for taking the time to share this with others! RMJ Chatham
5/5
GoogleGreat service from RMJ, especially from their Administrator Isabelle, she is friendly, helpful and efficient, excellent communication, would highly recommend.
Agent replied · 22 May 2026
Thankyou for your positive feedback! We appreciate it and are glad you have had a great experience. RMJ Chatham
5/5
GoogleKiran has been very helpful and very professional.
Agent replied · 22 May 2026
Thankyou for your positive feedback! We appreciate it and are glad you have had a great experience. RMJ Chatham
5/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Thankyou for your positive feedback! RMJ Chatham
5/5
GoogleStill the process of hetting a home but responsed have been great! and fsst snd im really looking forward to working with you
Agent replied · 22 May 2026
Thankyou for your positive feedback! RMJ Chatham
5/5
GoogleWas patient when I was looking around
Agent replied · 22 May 2026
Thankyou for your positive feedback! RMJ Chatham
5/5
GoogleEveryone was really helpful
Agent replied · 22 May 2026
Thankyou for your positive feedback! RMJ Chatham
5/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Thankyou for your positive feedback! RMJ Chatham
5/5
GoogleHolly was extremely friendly and was able to answer all of my questions. Very happy with the service and would use again in future!
Agent replied · 22 May 2026
We are so glad to hear you had a great experience with us. Thankyou for taking the time to share this! RMJ Chatham
5/5
GoogleHolly was so helpful answering any questions I had and she was so lovely during every dealing I had with her! I would absolutely use Holly again!!
Agent replied · 22 May 2026
We are so glad to hear you had a great experience with us. Thankyou for taking the time to share this! RMJ Chatham
5/5
GoogleExcellent service Holly was kind & patient, Good local knowledge
Agent replied · 22 May 2026
We are so glad to hear you had a great experience with us. Thankyou for taking the time to share this! RMJ Chatham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
