Trusted Agent profile
Verified
★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJody has been very helpful in chasing and providing updates for the sale
That's excellent feedback! 🤩 We're so happy to hear that Jody has been very helpful in chasing and providing you with updates for the sale! 🏡 Keeping you informed is crucial! 🌟 Thank you for sharing! 🙏 …
5/5
GoogleThe team were all brilliant during our sale especially Jody she communicated with us every step of the way! Any questions or queries were answered very quickly ! We couldn’t be more grateful for having such a smooth process!! Thank you :)
That's wonderful to hear! 🎉 We're so thrilled that the entire team was brilliant during your sale, and especially that Jody kept you informed every step of the way! Quick answers and a smooth process are what we aim for! 🌟 Thank you for your kind words! 🙏 …
5/5
GoogleJodie has dealt with our purchase faultlessly. She has been in contact with regular updates and has always done her best to get answers to our questions as soon as possible
That's fantastic to hear! 🤩 We're so pleased that Jody handled your purchase faultlessly! She truly excels at providing regular updates and doing her very best to get quick answers to your questions! 🌟 Thank you for sharing your positive experience! 🙏 …
5/5
GoogleRating only, no written review.
Thank you so much for your review!🌟 …
5/5
GoogleI recently bought my new home through Robinson Michael & Jackson, and I can't thank Jody enough for her incredible support throughout the process. From start to finish, she was friendly, professional, and genuinely invested in helping me …
That's absolutely fantastic feedback! 🎉 A huge congratulations on your new home! 🏡 We are incredibly proud of Jody for providing such friendly, professional, and genuinely supportive service. Knowing she made the process smooth and … More
5/5
GoogleRating only, no written review.
Thank you so much for your review!🌟 …
5/5
GoogleJody is absolutley lovely very helpful and kind thank you
That's so wonderful to hear! 😊 We agree that Jody is absolutely lovely, very helpful, and kind! 🌟 Thank you for taking the time to share your positive experience! 🙏 …
5/5
GoogleAbsolutely amazing and polite lady and kind hearted. Has every intention to meet her targets and succeed her goals and work go above.
That's truly wonderful to hear! 🌟 We're so pleased that you had such an amazing experience with our polite and kind-hearted lady! 😊 It's fantastic to know her dedication to meeting targets and exceeding goals shone through! 🎯 Thank you for your lovely feedback! 🙏 …
5/5
GoogleJody Collins was very helpful and helped with all my enquiries. Great customer service.
That's wonderful to hear! 🤩 We're so pleased that Jody Collins was very helpful and assisted with all of your enquiries. Thank you for recognizing her great customer service! 🌟 We'll pass on your kind words! 🙏 …
5/5
GoogleEllie was really helpful in finding us a tenant for our property. She was efficient and organised. Would definitely recommend her and the company. Many thanks to Ellie
That's wonderful to hear! 😊 We're so glad Ellie was really helpful, efficient, and organised in finding a tenant for your property! 🏡 Thank you for the definite recommendation for both her and the company! 🌟 We'll pass on your thanks! 🙏 …
5/5
GoogleLovely lady called Ellie from letting was dealing with my recent move, super helpful and attentive, nothing was too much. Would definitely recommend her and would use her again for future needs
That's fantastic to hear! 🎉 We're so pleased that Ellie was a lovely lady and super helpful and attentive throughout your recent move! 📦 Knowing that nothing was too much trouble is wonderful. Thank you for the high recommendation and for saying you'd use her again! 🌟 Moving forward! 🏠 …
5/5
GoogleExcellent experience as a first time Landlord. Ellie gave great customer service and guided me throughout the process
That's absolutely fantastic to hear! 🎉 Becoming a first-time Landlord is a big step, and we are thrilled that Ellie gave you such great customer service and guided you smoothly through the process! 🏡 Thank you for sharing your excellent experience! 🌟 …
5/5
GoogleJody has been very helpful throughout us selling our property and kept us informed of any update would recommend using this estate agent especially Jody
That's fantastic to hear! 🤩 We're so pleased that Jody was very helpful throughout the sale of your property and kept you well informed with every update! 🏡 Thank you for recommending both her and our estate agency! 🌟 We truly appreciate it! 🙏 …
5/5
GoogleRating only, no written review.
Thank you so much for your review!🌟 …
5/5
GoogleUpon speaking to one of there representatives Jody i had all questions and queries answered with any property issues i had as a first time buyer, very polite and friendly
That's fantastic to hear! 🎉 We're so glad Jody was able to answer all your questions and queries about property issues as a first-time buyer! 🏡 Being polite and friendly makes all the difference! 😊 Thank you for sharing your positive experience! 🌟 …
5/5
GoogleJody has been our sales progresser for our purchase. Her communication has been superb. We have felt very lucky to have had her helping with it. …
That's wonderful to hear 🤩 We're so pleased that Jody's communication as your sales progressor has been superb! 🌟 We feel lucky to have her on our team, and we're thrilled you felt so well-supported during your purchase! 🏡 Thank you for sharing! 🙏 …
5/5
GoogleJody has been amazing during this whole process. We are first time buyers and she has been super responsive and helpful. …
That's absolutely fantastic to hear! 🎉 Congratulations on being first-time buyers! 🏡 We are thrilled that Jody has been so amazing, super responsive, and helpful throughout your whole process! 🌟 Thank you so much for your kind words! 🙏 …
4/5
GooglePrompt, knowledgeable and understanding of my particular situation. Thanks Ellie.
That's excellent to hear! 🤩 We're so pleased that Ellie was prompt, knowledgeable, and understanding of your particular situation! 🌟 We appreciate you sharing your thanks! 🙏 …
5/5
GoogleTJ was very helpful excellent communication. Very polite and welcoming, to a very professional standard. I would recommend Robinson Michael Jackson to anyone looking to sell their homes. Thank you once again TJ !
That's wonderful to hear! 🤩 We're so pleased that TJ was very helpful and demonstrated excellent communication! Being polite, welcoming, and maintaining a professional standard is what we strive for! 🌟 Thank you so much for recommending Robinson Michael & Jackson to anyone looking to sell! 🙏 …
5/5
GoogleExcellent and informative viewing of property by Danny
That's fantastic to hear! 🤩 We're so pleased that Danny provided you with an excellent and informative viewing of the property! 🏡 Thank you for the positive feedback! 🌟 …
5/5
GoogleRMJ have been great throughout this whole process of me purchasing a property. Jody has been amazing, she has kept me updated every step of the way and reassuring me this whole process will run smoothly. …
That's absolutely wonderful feedback! 🎉 We're thrilled that RMJ has been great throughout your property purchase! 🏡 … More
5/5
GoogleWe have not completed our purchase yet but so far, Jody has been amazing. Really proactive and keeping us updated every step of the way. Looking forward to a smooth transaction.
That's absolutely fantastic to hear! 🤩 We're so glad Jody has been amazing so far, really proactive, and is keeping you updated every step of the way! We are also looking forward to a smooth transaction for you! 🏡 Thank you for sharing your positive experience! 🙏 …
5/5
GoogleEllie willmott . Great service with a lovely smile 😀 …
That's absolutely wonderful to hear! 😊 We're so pleased that Ellie Willmott provided you with great service and a lovely smile! ✨ Thank you for sharing your positive experience! 🙏 …
5/5
GoogleShe was very friendly and explained in details.
That's great to hear! 😊 We're so glad Hima Dhakal had a friendly experience and that everything was explained in detail! 🌟 Thank you for the wonderful feedback! 🙏 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
