Trusted Agent profile
Verified
★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWould recommend 100% from Tilly would started the process to Jodie who was a massive help dealing with the whole paperwork/onward purchase! Extremely helpful and always available to talk through anything we had issues with!
Thank you so much for your amazing review! 🌟😊 We’re thrilled Tilly and Jody could guide you through the process and make everything smooth 🏡 …
5/5
GoogleEllie was so professional and friendly, came back to me on my enquiry really quickly and has been a pleasure to work with so far. I hope I find a property through her :)
Thank you so much for your kind review! 🌟😊 We’re thrilled Ellie could be professional, friendly, and responsive 🏡 …
5/5
GoogleWe had several estate agents come and value our house but Danny really stood out to us he explained everything and was very upfront. He was the only one who said what he could do for us not telling us all about how great the company was. …
Thank you so much for your fantastic review! 🌟😊 We’re thrilled Danny and Jody could provide clear, helpful, and honest guidance 🏡 …
5/5
GoogleEllie was super friendly professional and helpful ~ thank you so much ~ five star sales negotiator!
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie could be friendly, professional, and helpful 🏡 …
5/5
GoogleMe, my partner and our baby viewed a property to rent in Headcorn. As we are relocating to Kent the days we could come down to view properties were limited. We spoke to Libby Blacknell who was very friendly and understanding and went out of …
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Libby could be so friendly, understanding, and helpful 🏡 …
5/5
GoogleExcellent communication from Ellie. Very good summary info of the property provided by their applet
Thank you so much for your kind review! 🌟😊 We’re thrilled Ellie could provide excellent communication and helpful property summaries 🏡 …
5/5
GoogleRobinson Michael & Jackson best local estate agents by far, Communication and proactiveness is amazing. Couldn’t recommend them enough!
Thank you so much for your amazing review! 🌟😊 We’re thrilled you think so highly of our team 🏡💬🙌 Excellent communication and proactiveness is what we strive for 💙 …
5/5
GoogleRating only, no written review.
Thank you for your review🌟 …
5/5
GoogleExcellent service very efficient and Professional especially Ennis and Libby B. Thank you for assisting in moving to our new home!
Thank you so much for your fantastic review! 🌟😊 We’re thrilled Ennis and Libby could provide efficient and professional service 🏡 …
5/5
GoogleVery professional, answered all my questions and was very helpful and polite
Thank you so much for your kind words! 🌟😊 We’re thrilled you found our team professional, helpful, and polite 🏡 …
5/5
GoogleHad a really positive experience with Skye, she was super friendly, helpful and provided me with all the information I needed and more!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Skye could be friendly, helpful, and provide all the info you needed 🏡 …
5/5
GoogleSkye is very efficient and always gets back to my endless questions in a timely manner, she couldn’t do enough for us! She sold me and my husband our dream home (which I thought would be impossible as I had a requirements list longer then …
Thank you so much for your amazing review! 🌟😊 We’re thrilled Skye could help answer all your questions and make your dream home a reality 🏡 …
5/5
GoogleReally lovely people to deal with especially Skye
Thank you so much for your kind words! 🌟😊 We’re thrilled you had a lovely experience with Skye 🏡 …
5/5
GoogleSkye went above and beyond to make my partner and I comfortable. She offered amazing service and was very knowledgable. Also, very smiley and welcoming which we really appreciated. Thank you!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Skye could make you feel comfortable with her amazing service and knowledge 🏡 …
5/5
GoogleI visited Robinson Michael & Jackson for some advice and spoke with Skye. She was so insightful and helped to answer all of my questions. I would highly recommend Skye and the Maidstone branch to anyone :)
Thank you so much for your kind review! 🌟😊 We’re thrilled Skye could provide insightful advice and answer all your questions 🏡 …
5/5
GoogleSkye is good at her job, knowledgable and attentive.
Thank you so much for your kind words! 🌟😊 We’re thrilled Skye could be knowledgeable and attentive 🏡 …
5/5
GoogleSkye is a kind and caring person. Great communicator and answers any questions I have. :)
Thank you so much for your lovely review! 🌟😊 We’re thrilled Skye could be kind, caring, and a great communicator 🏡 …
5/5
GoogleThe service I received at this estate agents was exceptional. As a first time buyer, I was worried about what sort of service I’d receive as I heard the horror stories of other businesses. However, I can’t recommend this business enough. …
Thank you so much for your amazing review! 🌟😊 We’re thrilled Skye could make your first-time buying experience stress-free and enjoyable 🏡 …
5/5
GoogleAll the staff I have met from the branch have been super professional and respectful of how they come into the home. They give prompt updates of any issues and I would highly recommend their service.
Thank you so much for your wonderful review! 🌟😊 We’re thrilled our team could be professional, respectful, and keep you updated 🏡 …
5/5
GoogleI have recently been dealing with Danny at RM&J and he has been honest, communicative and responsive to my every question/need. Everyone here has been amazing and would highly recommend to all. Amazing customer service all round
Thank you so much for your fantastic review! 🌟😊 We’re thrilled Danny could be honest, communicative, and responsive 🏡 …
5/5
GoogleEllies enthusiasm to assist is inspirational, she has a focused attitude to undertake and do the very best for all of her clients. With her valued experience within the specifics of sale and customer support she …
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie’s enthusiasm, experience, and bubbly personality could make your experience easier and enjoyable 🏡 …
5/5
GoogleWe work very closely with Robinson Michael & Jackson and they are fantastic agents who are always efficient, professional, polite and great to work alongside and I would highly recommend them. Great company thanks for all your hard work.
Thank you so much for your amazing review! 🌟😊 We’re thrilled to hear you’ve had such a positive experience working with our team 🏡 …
5/5
GoogleMy partner and I are currently in the process of purchasing a house and we have had Jody Collins as our estate agent. Jody has been very helpful through the process and has gone above and beyond for us. Thank you.
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Jody could go above and beyond to help you during your house purchase 🏡 …
5/5
GoogleRMJ have been outstanding from the start; we can't fault them. In particular Jody has been extremely proactive in chasing up responses from selling and buying our house. We have felt very well informed every step of the way.
Thank you so much for your fantastic review! 🌟😊 We’re thrilled Jody could be proactive and keep you well informed throughout the process 🏡 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
