5/5
GoogleA note of thanks to the super flexibility of Tilly, which helps with our inflexibility 😉 …
Agent replied · 21 September 2026
Hi Deborah, Thank you so much for your kind note! ⭐⭐⭐⭐⭐ We're thrilled to hear that Tilly's … More
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)149 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleTilly was very professional and efficient when organising our viewings. Great to deal with, thank you for your help!
Agent replied · 21 September 2026
Hi Monique, Thank you for your kind words! ⭐⭐⭐⭐⭐ We're so glad to hear that Tilly was professional and efficient in organizing your viewings. It was a pleasure helping you, … More
5/5
GoogleWe bought through this estate agent. Their communication was always so fast and efficient and they are always so friendly! Would definitely rate them highly.
Agent replied · 21 September 2026
Hi Becky, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so happy to hear that you had a great experience with our communication and friendly service. We truly appreciate your high rating and look forward to assisting you in the future! 😊 … More
5/5
GoogleWe found Ellie to be very helpful and quick with answering all questions we had as first time buyers. She helped with arranging a free mortgage appointment and booking us in to our first viewing! Would highly recommend to all family and friends.
Agent replied · 21 September 2026
Hi Phillip, Thank you so much for your kind words! ⭐⭐⭐⭐⭐ We're thrilled to hear that Ellie was able to assist you as first-time buyers. It’s great to know she was helpful in arranging everything for you. We truly appreciate your … More
5/5
GoogleVery pleasant and helpful young lady called Tilly helped me get started in my search for my perfect property.
Agent replied · 21 September 2026
Hi Rebecca, Thank you for your lovely review! ⭐⭐⭐⭐⭐ We're so happy to hear that Tilly was able to assist you in your search for the perfect property. Wishing you the best of luck as you continue your journey! … More
5/5
GoogleMy partner and I had an amazing viewing with Ellie recently. She was so helpful and friendly, we would 100% recommend.
Agent replied · 21 September 2026
Hi Tyler, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're so glad to hear that Ellie made your viewing experience enjoyable. Your recommendation means a lot to us! Wishing you all the best in your property journey! … More
5/5
GoogleTilly was incredibly helpful when answering our enquiries regarding potentially selling our house and purchasing our new home. 100% recommend.
Agent replied · 21 September 2026
Hi Joanne, Thank you so much for your kind words! ⭐⭐⭐⭐⭐ We're thrilled to hear that Tilly was able to assist with your enquiries. We truly appreciate your recommendation and wish you the best of luck with both selling and purchasing your … More
5/5
GoogleEllie and Tj have been super helpful in helping me secure my first property.
Agent replied · 21 September 2026
Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Ellie and Tj were able to help you secure your first property. Wishing you all the best as you start this exciting new chapter! … More
5/5
GoogleI was interested in retirement properties and Tj’s advice was very helpful. Thanks 😊 …
Agent replied · 21 September 2026
Hi Myra, Thank you so much for your kind words! ⭐⭐⭐⭐⭐ We're glad to hear that Tj's advice was helpful. If you have any more questions or need further assistance, don't hesitate to reach out. Wishing you all the best in your retirement … More
5/5
GoogleThis has been the best experience with an estate agent in Maidstone the knowledge has been outstanding on the properties within the area. Thanks team for all your help.
Agent replied · 21 September 2026
Hi Daniel, ⭐️⭐️ Thank you so much for your wonderful 5-star review!⭐️⭐️ Your kind words mean the world to us! Thank you again for your feedback and we are pleased we … More
5/5
GoogleLibby has been a fantastic help from our first viewing to moving to contracts. Professional, efficient and very welcoming! Thanks for the great service.
Agent replied · 21 September 2026
Hi Conor, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Libby … More
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
⭐️⭐️ Thank you so much for your wonderful 5-star review, Cassie⭐️⭐️ Really appreciated. Warm Regards, RMJ Maidstone Team.
5/5
GoogleI had a good experience with Robinson, Michael & Jackson. The team are super friendly, helpful, and really took the time to understand what I was looking for. Ellie in particular was a great help to answer my questions. Definitely recommend!
Agent replied · 21 September 2026
Thank you! 😊🙏 We're so glad we could help, Ellie appreciates the shoutout! 👏⭐ Your recommendation means the world to our team! 🌟 …
5/5
GoogleTJ Really great 😊 …
Agent replied · 21 September 2026
Thank you for your feedback! 🙏😊 We’re so glad you had a great experience with TJ 🌟🙌 …
5/5
GoogleExcellent customer service from TJ
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟 We’re thrilled to hear you had an excellent experience with TJ 🙌😊 …
5/5
GoogleTilly was really friendly and helpful, she had a great knowledge of the house and area
Agent replied · 21 September 2026
Thank you so much for your lovely review! 🌟😊 We’re delighted to hear that Tilly was friendly, helpful, and knowledgeable about the house and area 🏡 …
5/5
GoogleEllie was amazing in helping me buy my first home! From answering all my questions to guiding me through every step of the process, they made the experience stress free and easy to understand. I’m so grateful for their support and expertise. Highly recommend!
Agent replied · 21 September 2026
Thank you so much for your wonderful message! 🌟😊 We’re thrilled to hear Ellie made your first home-buying experience smooth and stress-free 🏡 …
5/5
GoogleCouldn’t recommend Robinson Michael & Jackson enough. The whole team were amazing from start to finish. Danny and the team were professional and transparent. Managed to find me a buyer and helped me throughout the whole process. Couldn’t recommend enough.
Agent replied · 21 September 2026
Thank you so much for your amazing review! 🌟😊 We’re thrilled to hear you had such a great experience with Danny and the team 🙌 …
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you so much for your review! 🌟 …
5/5
GoogleI have recently had the pleasure of working with Tj the manager of Robinson Micheal & Jackson Maidstone branch. Tj and his team are exceptionally professional, knowledgeable, reliable and polite. …
Agent replied · 21 September 2026
Thank you so much for your fantastic review! 🌟😊 We’re thrilled to hear you had such a positive experience with TJ and the team 🙌💙 Professional, knowledgeable, and reliable service is what we strive for 🏡✨ …
5/5
GoogleI have recently been in contact with Robinson Michael & Jackson and would highly recommend. In particular, we spoke to Tilly who booked our viewings and even put us in contact with a mortgage advisor to help save on our purchase. Thank you!
Agent replied · 21 September 2026
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly could help with your viewings and connect you with a mortgage advisor 🏡 …
5/5
GoogleI recently viewed a property with Ellie and she knew all necessary information about the property and was always happy to help. We hope to find our dream home through RMJ!
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could help and provide all the information you needed 🏡 …
5/5
GoogleRecently spoke to Tilly at Robinson Michael & Jackson. She has been so helpful and knowledgeable about the process of buying my first home. Shes helped make a seemingly daunting process much easier and stress free! This young girl deserves credit and recognition
Agent replied · 21 September 2026
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly could make your first home-buying journey easier and stress-free 🏡 …
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you so much for your review! 🌟 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
