5/5
GoogleEllie was great at my viewing! So helpful and really informative!
Agent replied · 21 September 2026
Thank you so much for your lovely review! 🌟😊 We’re thrilled Ellie could make your viewing helpful and informative 🏡 …
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,134 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)149 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJust started my house search, and Ellie from Maidstone has been amazing! She’s given great advice on suitable properties and arranged plenty of viewings. Highly recommend!
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could help with your house search 🏡💬🙌 Wishing you the best of luck finding your perfect home!🔑 …
5/5
GoogleJody Collins has been amazing throughout the purchase process and has chased up at every opportunity to take any pressure off of me and also speed up the purchase. Highly recommend.
Agent replied · 21 September 2026
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Jody could make your purchase process smoother and stress-free 🏡 …
5/5
GoogleAmazing customer service from Tilly! Thank you.
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟😊 We’re thrilled Tilly provided amazing service 🙌 …
5/5
GoogleI had help in looking for a new home from the lovely Tilly recently and she has been absolutely amazing! So helpful and attentive, I would absolutely recommend getting in touch with her if you are looking for some expert advice!
Agent replied · 21 September 2026
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly could be so helpful and attentive 🏡 …
5/5
GoogleSpoke to Tilly who was it extremely helpful! Really recommend her to anyone looking for a new home!
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟😊 We’re thrilled Tilly could be so helpful 🏡 …
5/5
GoogleWe are mid sale and purchase with RMJ and they have been so helpful throughout. Ellie was so kind when it came to navigating the sale of our home and we felt the service they delivered was unmatched in comparison to other agencies we looked …
Agent replied · 21 September 2026
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie and Jody could make your sale and purchase process smooth and stress-free 🏡💬🙌 Wishing you all the best in your new home! 🔑 …
5/5
GoogleTotally professional and dedicated to the job at hand.
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟😊 We’re thrilled you found our team professional and dedicated 🙌 …
5/5
GoogleLibby Blackwell was incredibly responsive, answering all my queries promptly and ensuring a smooth process from viewing the apartment. Overall, I couldn’t have asked for a better experience. I highly recommend Libby Blackwell and will definitely use her again in the future
Agent replied · 21 September 2026
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Libby could make your experience smooth and stress-free 🏡 …
5/5
GoogleFrom having an offer accepted on a property; Jody has been helpful throughout the process with keeping us updated and we have had a good customer experience
5/5
GoogleThis is a review for Tilly. I expressed an interest in a couple of houses for sale which my husband and I wanted to view. Tilly called straight away after I sent an email via Rightmove. She was extremely professional, helpful and friendly. …
Agent replied · 21 September 2026
Thank you so much for your lovely review! 🌟😊 We’re thrilled Tilly could be so professional, helpful, and friendly 🏡 …
5/5
GoogleI am so grateful for all help provided by Robinson Michael & Jackson - they have been in constant communication and have made selling our property so much easier. I have been mainly dealing with Ellie who couldn’t be more helpful. She’s …
Agent replied · 21 September 2026
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Ellie could provide such helpful support and expertise 🏡 …
5/5
GoogleEllie was fantastic with all her help and really made the difference ensuring I had everything sorted and all needs were met perfectly. Can’t recommend highly enough
Agent replied · 21 September 2026
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie could make such a positive difference 🏡 …
5/5
GoogleExtremely happy - Jody has been nothing short of incredible! She has liased with my conveyancers and seller, without me even having to ask, and then emailed or phoned me with updates and let me know if there’s anything I need to do. She …
Agent replied · 21 September 2026
Thank you so much for your amazing review! 🌟😊 We’re thrilled Jody could make the process smooth and stress-free 🏡💬🙌 So happy to hear you’ve recommended her to your parents too! 💫🔑🎉 …
5/5
GoogleThe whole team have been really helpful and communicative from the start of the process. I appreciated their methodical approach to a process a lot of other agents approach in far too blase a manner and it shows in the results this team …
Agent replied · 21 September 2026
Thank you so much for your fantastic review! 🌟😊 We’re thrilled our team could provide helpful and clear communication throughout 🏡 …
5/5
GoogleThank you Libby Blacknell and entire team for helping me secure my dream house.
Agent replied · 21 September 2026
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Libby and the team could help you secure your dream home 🏡 …
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you so much for your review! 🌟 …
5/5
GoogleI would like to THANK Jody for a very nice chat, for her help and good advice to me on a scary (to me) path of property investment!
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟😊 We’re thrilled Jody could provide helpful advice and support on your property journey 🏡 …
5/5
GoogleWhile trying to buy our first house Ellie has been such a great help. Very informative about the properties we viewed and was honest in her answers regarding others we were unsure about. We would recommend Ellie in a heartbeat!
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟😊 We’re thrilled Ellie could help make your first home-buying experience smooth and honest 🏡 …
5/5
GoogleMe and my partner have met Ellie a few times now, she’s very welcoming and easy to talk to. As first time buyers and having Ellie show us around the first few houses we have viewed she’s been very informative and very honest in answering any questions we have. Would definitely recommend!
Agent replied · 21 September 2026
Thank you so much for your lovely review! 🌟😊 We’re thrilled Ellie could make your first home viewings welcoming, informative, and stress-free 🏡 …
5/5
GoogleLibby was so helpful and knowledgeable. A huge credit to RM&J.
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟😊 We’re thrilled Libby could be so helpful and knowledgeable 🏡 …
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you for your review🌟 …
5/5
GoogleI’ve been dealing with Libby Blacknell who can’t have been more helpful, flexible and informative. Many thanks for your efforts. Genuinely appreciated.
Agent replied · 21 September 2026
Thank you so much for your kind words! 🌟😊 We’re thrilled Libby could be so helpful, flexible, and informative 🏡 …
5/5
GoogleI have had and still having a really good service I would like to thank the whole team With a special thank you to …
Agent replied · 21 September 2026
Thank you so much for your wonderful review! 🌟😊 We’re thrilled you’re having such a great experience with our team 🏡 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
