Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery happy to recommend Robison Michael and Jackson Maidstone. Working with Jody was stress free with great communication, timely updates and a no nonsense approach. Many thanks for all your help.
Hi Simon, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're so glad to hear that working … More
5/5
GoogleEllie was super friendly when we viewed a property with her. She was very genuine and professional.
Hi Sophie, Thank you for your great review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Ellie made … More
5/5
GoogleJody Collins has been dealing with our purchase of a property. She has been very patient through tough problems with our own sale and has kept the seller of the property we wish to buy on side and willing to wait even though the issues we have are still ongoing. Hopefully soon to be resolved.
Hi Kevin, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Jody has … More
5/5
GoogleThe best agency to work with when you want to rent. It was easy and get informed of everything. I'm 100% certified with Robison Michael & Jackson.
Hi Ruthy, Thank you for your amazing review! ⭐⭐⭐⭐⭐ We’re so happy to hear that your … More
5/5
GoogleJody very helpful
Hi Fraser, Thank you for your great review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody was … More
5/5
GoogleFabulous people. If you are lucky enough to get Jody as the person dealing with your account, even better
Hi Adrian, Thank you so much for your kind words! ⭐⭐⭐⭐⭐ We’re thrilled to hear you had a … More
5/5
GoogleGet the answers instantly what I enquired and good updates.
Hi Indra, Thank you for your great review! ⭐⭐⭐⭐⭐ We're so glad to hear that you received … More
5/5
GoogleGreat Experience with Danny! We recently had a viewing with Danny, and we were very pleased with his …
Hi Daniel, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Danny … More
5/5
GoogleI had a pleasure to deal with Libby when I was looking for suitable flat for myself in the United Kingdom. Libby provided outstanding customer service. It was truly the best experience I have ever had with a letting agent. She made this …
Hi, Thank you so much for your incredible review! ⭐⭐⭐⭐⭐ We’re so happy to hear that … More
5/5
GoogleRating only, no written review.
Hi Diana, Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your … More
5/5
GoogleWe have been dealing with Ellie who has been absolutely brilliant! I got the time wrong for our viewing (despite her sending an email confirmation and text to check we had all the details needed) and she did all she could to still allow the …
Hi Karen, Thank you so much for your fantastic review! ⭐⭐⭐⭐⭐ We're so happy to hear that Ellie went above and beyond to ensure your viewing went smoothly, even with the … More
5/5
GoogleI recently dealt with Ellie and she was extremely helpful and quick to answer all questions! I would highly recommend.
Hi Rebecca, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so happy to hear that Ellie was … More
5/5
GoogleTilly was so helpful and friendly, she answered all of our questions about the property and made us feel very welcome.
Hi Frances, Thank you for your lovely review! ⭐⭐⭐⭐⭐ We're so glad to hear that Tilly was … More
5/5
GoogleI had a really positive experience with Jody at RMJ today when submitting an offer on a property. Jody was responsive following our initial phone call, sending relevant information in a follow up email straight away and later confirming …
Hi Faye, Thank you so much for your fantastic review! ⭐⭐⭐⭐⭐ We're thrilled to hear that … More
5/5
GooglePositive experience with viewing a property today with Tilly. Friendly, warm manner. Relaxed approach and helped with having the viewing confirmed earlier in the week.
Hi Lee, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so happy to hear that Tilly provided a friendly and relaxed experience for your property viewing. We appreciate … More
5/5
GoogleWe viewed some properties with Tilly and she was really welcoming and lovely. She answered our questions and made the experience a positive one - thanks Tilly!
Hi Holly, Thank you for your lovely review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Tilly made … More
5/5
GoogleVery polite and professional.
Hi Kanchha, Thank you for your kind review! ⭐⭐⭐⭐⭐ We’re glad to hear that you had a positive … More
5/5
GoogleWorking with the Maidostone team renting with Libby B and Libby W was great
Hi Mihaela, Thank you for your great review! ⭐⭐⭐⭐⭐ We're so glad to hear that working with … More
5/5
GoogleHad the pleasure of viewing property's with Libby B from Robinson Michael & Jackson Maidstone when searching for our new home. She was a delight to deal with throughout, always keeping us in the loop and guiding us through the process, …
Hi A, Thank you so much for your wonderful feedback! ⭐⭐⭐⭐⭐ We're thrilled to hear that … More
5/5
GoogleThe team at Robinson Michael & Jackson are always responsive and efficient, which is reassuring for a landlord. I liaised more recently with Natalie in the Property Dept. who was thoroughly knowledgeable and helpful with my queries. Very pleased.
Hi Angela, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Natalie … More
5/5
GoogleRight from the start you will be supported all the way to the very end. Professionalism personified, excellent customer service guaranteed, both yielding satisfaction and peace of mind. Libby is simply wonderful.
Hi Femi, Thank you so much for your amazing review! ⭐⭐⭐⭐⭐ We're so happy to hear that … More
5/5
GoogleLibby B was extremely helpful!
Hi Hayley, Thank you for your great feedback! ⭐⭐⭐⭐⭐ We're so glad to hear that Libby B was … More
5/5
GoogleJody has been so very friendly and helpful throughout the process of purchasing a house. She has always been cheerful on the phone and even communicated on days off and out of hours. Truly going above and beyond expectations.
Hi Michelle, Thank you so much for your kind words! ⭐⭐⭐⭐⭐ We're thrilled to hear that Jody … More
5/5
GoogleGot showed round a lovely place by Libby. She was very informative and it was a great experience!
Hi Eva, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so glad to hear you had a great … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
