Trusted Agent profile
Verified
★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI received excellent service from Tilly Cakebread she is personable very friendly and knowledgeable and helpful about the property’s and the area she was showing me a property in. …
That's truly wonderful feedback! 🤩 We're absolutely thrilled that Tilly Cakebread gave you such excellent service! 🌟 Thank you for your high recommendation! We agree that time, patience, and knowledge are essential for such a big decision. Well done, Tilly! 🙌 …
5/5
GoogleInformative and answered all the questions I had.
That's excellent to hear! 🤩 We're glad you found the experience informative and that all your questions were answered! ✅ Thank you for the feedback! 🙏 …
5/5
GoogleEllie at RMJ Maidstone was incredibly helpful and professional when I had a property enquiry. She was friendly, knowledgeable, and made the whole process much smoother. Highly recommend her assistance!
That's fantastic to hear! 🤩 We're so pleased that Ellie at RMJ Maidstone was incredibly helpful and professional with your property enquiry! 🏠 Knowing she was friendly and knowledgeable, making the process smoother, is exactly what we aim for! ✨ Thank you for the high recommendation! 🙏 …
5/5
GoogleRecently bought a lovely home in Harrietsham through Robinson Michael and Jackson. Found all the staff to be very helpful. Ellie Willmott was professional and cheerful and Jody Collins was particularly polite and helpful during the sales …
That's wonderful news! 🎉 Congratulations on buying your lovely home in Harrietsham! 🏡 We are thrilled to hear that all the staff were very helpful. … More
5/5
GoogleTilly has been fantastic and really accommodating/responsive at setting up house viewings for me.
That's wonderful to hear! 🤩 We're so pleased that Tilly has been fantastic, really accommodating, and responsive at setting up your house viewings! 🏠 Thank you for the great feedback! 🙏 …
5/5
GoogleTilly has been really helpful through the process!
That's great to hear! 🤩 We're so pleased that Tilly has been really helpful throughout the process! 🌟 Thank you for sharing your positive experience! 🙏 …
5/5
GoogleTilly was amazing. She was knowledgeable about the property, professional, and made me feel comfortable and at ease straight away. Her warm and friendly manner makes her an asset to the Robinson Michael & Jackson team.
That's absolutely fantastic feedback! 🎉 We are thrilled to hear that Tilly was amazing! 🤩 It's so important that she was knowledgeable, professional, and made you feel comfortable and at ease right away. Her warm and friendly manner truly makes her an asset to the Robinson Michael & Jackson team! 🌟 Thank you for sharing! 🙏 …
5/5
GoogleEllie was very professional and made us feel at ease immediately. She had alot of knowledge about the property and was patient when we kept going back in the rooms.
That's absolutely fantastic to hear! 🤩 We're so pleased that Ellie was very professional and made you feel at ease immediately! ✨ Her great knowledge and patience is exactly what we aim for. Thank you for sharing your positive feedback✨ …
5/5
GoogleRating only, no written review.
Thank you so much for your review!✨
5/5
GoogleRating only, no written review.
Thank you so much for your review✨
5/5
GoogleI would like to sincerely thank Jody Collins from Robinson&Jackson agency for her excellent support and professionalism. She made the whole process smooth and stress-free. Highly recommended!
Thank you so much for your kind words! 🙏✨ We’re thrilled to hear that Jody made the process smooth and stress-free for you 🏡💼. Your recommendation means the world to us! 🌟😊 …
5/5
GoogleFantastic service and support from Jody , regular updates and good communications as you would expect from a professional estate agent
Huge thanks for your kind words! 🙌🏡 Jody’s thrilled to have helped with smooth communication and updates 📩✨. So glad you had a great experience! 🌟😊 …
5/5
GoogleA really good professional estate agent, Jody was excellent.
Thanks a lot for your kind words! 🙌🏡 Jody’s delighted to have helped you 🌟😊👍 …
5/5
GoogleWe had a very good viewing on Saturday with Ellie. She was very professional and friendly and was able to answer all our questions regards the property.
Thank you so much for your lovely feedback! 🙏🏡 We’re thrilled Ellie could make your viewing professional and friendly 😊✨. So glad she could answer all your questions! 📋🏠 …
5/5
GoogleAshley was great
Thanks so much for your kind words! 🙌🏡 …
5/5
GoogleVery impressed with Ellie , professional and helpful.
Thank you so much! 🙌🏡 We’re thrilled you had an excellent experience 🌟😊 …
5/5
Googleashley was so great he helped me out so much he was amazing
Thank you so much for your kind words! 🙌🏡 Ashley’s thrilled to hear he could help and make a difference 🌟😊💪 …
5/5
GoogleHad a great experience with Ellie and Ennis. Both super friendly and always willing to help.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie and Ennis could make your experience great 😊✨ Always happy to help! 🤝💫 …
5/5
GoogleI had an absolutely fantastic experience working with Ellie. From the very first conversation, she was professional, approachable, and truly committed to helping me get the property I wanted. Ellie was always quick to respond, answered all …
Wow, thank you so much for your amazing feedback! 🙌🏡 We’re thrilled that Ellie could guide you through the process with professionalism and care 🌟😊. It’s wonderful to hear you’re happy in your new home 🏠💛. Your recommendation means the world to us, and we’re so glad the whole Robinson Michael & Jackson team could help 🤝✨ …
5/5
GoogleEnnis & Ellie were both extremely engaging, professional and supportive throughtout the letting process of our property. The working relationship was seamless. They delivered on finding the right tenant as briefed. Excellent work and highly recommended team!
Thank you so much for your kind words! 🙌🏡 We’re thrilled that Ennis & Ellie could make the letting process smooth and seamless 🌟😊. So glad we could help find the right tenant for your property 🏠💼. Your recommendation means a lot! 👍✨ …
5/5
GoogleEllie has been amazing Ive viewed a few houses recently and always found the service 5 star Thank you
Thank you so much for your wonderful feedback! 🙌🏡 We’re thrilled Ellie could provide amazing, 5-star service 🌟😊. So glad we could help with your house viewings 🏠✨ …
5/5
GoogleReally appreciate the support so far from Jody and the team on the sale of my property! Would highly recommend
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody and the team could support you with your property sale 🌟😊. Your recommendation means the world to us! 👍✨ …
5/5
GoogleAshley Burton was very helpful with all my enquiries and answered all my questions even though some I felt could’ve been not asked because they were silly but she was very helpful, very understanding and listened to what we wanted as a …
Thank you so much for your kind words! 🙌🏡 Ashley is thrilled to have been able to help, answer all your questions, and support your family in both selling your property and finding your forever home 🌟😊🏠. We’re looking forward to working with you more! 🤝✨ …
5/5
GoogleGreat communication throughout, Jody is dealing with our sale and has been excellent!
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could provide excellent communication and support throughout your sale 🌟😊📩 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
