5/5
GoogleEllie from lettings was really friendly and always happy to answer any of my queries
Agent replied · 21 September 2026
Thanks so much for your kind words! 🙌🏡 Ellie’s thrilled to have been helpful and answer all your questions 😊✨📩 …
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)83 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,134 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)149 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)43 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google2/5
GoogleHad a pretty disappointing experience with them when purchasing my property. Felt like all I was doing for several months was chasing up / not being updated / not given any answers. …
Agent replied · 21 September 2026
Hi Nicole, Thank you for taking the time to leave us a review. We're truly sorry to hear … More
5/5
GoogleAshley has been great and incredibly helpful, thank you!
Agent replied · 21 September 2026
Thank you so much for your kind words! 🙌🏡 Ashley’s thrilled to have been helpful 🌟😊 …
5/5
GoogleI found Danny very helpful and knowledgeable..the questions I asked he came back with good sense able answers ..very polite and a pleasure.. thank you..
Agent replied · 21 September 2026
Thank you so much for your kind words! 🙌🏡 We’re thrilled Danny could be helpful, knowledgeable, and polite 😊✨👍. It’s a pleasure to assist! 🤝💫 …
5/5
GoogleHad a viewing with Ellie, she was extremely helpful and quick to suggest other properties that fit me and my family for what we are looking for. She was friendly and open to questions.
Agent replied · 21 September 2026
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could help you and your family find the right properties 🌟😊🏠. Glad she was friendly and open to all your questions 📩✨ …
5/5
GoogleEllie was very helpful was able to answered all my queries. Thank you
Agent replied · 21 September 2026
Thank you so much for your kind words! 🙌🏡 We’re glad Ellie could help and answer all your queries 😊✨ …
5/5
GoogleRating only, no written review.
Agent replied · 21 September 2026
Thank you so much for your review!✨
5/5
GoogleThe company have been a great help assisting me and my partner find the right property. Ellie has been amazing and patient. Highly recommend
Agent replied · 21 September 2026
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could be amazing and patient while helping you and your partner find the right property 🌟😊🏠. Your recommendation means a lot! 👍 …
5/5
GoogleEllie has been super efficient and helpful. Her communication is first-class.
Agent replied · 21 September 2026
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could be efficient, helpful, and provide first-class communication 🌟😊 …
5/5
Google⭐⭐⭐⭐ 5 stars I’m currently in the process of purchasing a property, and I’ve been incredibly impressed with the support I’ve received from Jodi. She’s been consistently …
Agent replied · 21 September 2026
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could provide professional, approachable, and proactive support 🌟😊📩. It’s wonderful to hear she made the process more manageable and stress-free 🏠✨. Your recommendation means a lot! …
5/5
GoogleWe purchased our first home through Robinson Michael & Jackson and they have made it so easy for us every to step of the way, they answered every question we had and was helpful along the way!
Agent replied · 3 October 2026
Hi Rosh & Rly, Thank you so much for your lovely review! We’re thrilled to hear that your first home purchase felt easy and well-supported. Our team is always here to answer questions and guide you through every step, so it’s wonderful to know you had such a positive experience. Many thanks RMJ Strood
4/5
GoogleHad an amazing experience with Robinson Michael & Jackson so far during a very stressful period of trying to find and buy a new home! All the staff are extremely friendly and helpful with quick responses to all phone calls, emails and offers! Highly recommend to anyone searching/selling a house to go through them!
Agent replied · 26 September 2025
Hi Amy, thankyou so much for this lovely review about the team. We are so pleased you have had a great experience!👏🏼 …
5/5
GoogleOverall very good experience after property was viewed, team kept in contact with us and answered all our queries.
5/5
GoogleThe team at RMJ were fantastic. Everyone I dealt with was so professional and always willing to help. Jade and Charley maintained frequent communication to make sure I knew how things were progressing throughout the purchase process. So happy with the service I got and thank you so much to the team for all that you did!
5/5
GoogleKitija registered me and booked me in for a viewing! She made the process really simple and made me feel reassured. She was really friendly over the phone, thank you Kitija!
Agent replied · 3 October 2026
Hi Poppy , thank you for your review. Many thanks RMJ Strood
5/5
GoogleKitija and the team are amazing. Thank you for your support. X
Agent replied · 3 October 2026
Hi Jay, thank you for your review. Many thanks RMJ Strood
5/5
GoogleJosie and the other team members at Sittingbourne branch of Robinson, Michael and Jackson have been fabulous. Keeping me up to date as my purchase moved along.
4/5
GoogleI had good experience with Robinson Michael & Jackson. Hard working & professional team !
Agent replied · 24 May 2026
## Review Response Thank you so much for the fantastic review! … More
5/5
GoogleJosie at RMJ has been very friendly and helpful in arranging our property viewings. Communication has been quick and professional :)
5/5
GoogleJosie is so helpful and really quick to respond when making enquiries
Agent replied · 24 May 2026
## Review Response Thank you so much for the lovely feedback! … More
5/5
GoogleFriendly and professional at the same time, dealt with my enquiry quickly and promptly
5/5
GoogleSpoke to Josie today she was very nice, friendly and helpful and sent me over some properties that she thought I would be interested in very promptly.
5/5
GoogleJosie was really Friendly and Helpful. Thank you 😊 …
5/5
GoogleLacey is superb
Agent replied · 16 September 2026
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
