5/5
GoogleTammy Dixon (Gravesend) was amazing throughout the whole sales process. Went above and beyond to ensure the whole chain didn’t collapse despite several unexpected hurdles cropping up. She liaised and proactively chased all parties and …
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLillie Mae was so helpful when viewing properties. An absolute delight. Would definitely work with her again
Agent replied · 22 January 2025
Thank you so much for your kind words! I'm thrilled you had a great experience viewing properties with Lillie-Mae. We will ensure that your feedback is passed on.
5/5
GoogleLilly Smith has been outstanding assisting all the way through from acquisition to completion.. The team worked diligently and professionally, keeping me updated at all times.
Agent replied · 22 January 2025
Thank you so much for your kind words! I'm thrilled to hear that I could assist you throughout the entire process. It was a pleasure working with you, and I’m glad we could keep you informed every step of the way. Wishing you all the best moving forward! 😊 …
5/5
GoogleFrom start to finish an absolutely amazing experience stress free and communication was great through each stage picking my keys up on Monday would definitely recommend well done to the gravesend branch 😁😁 …
5/5
GoogleAbsolutely outstanding service from Lily at the Gravesent branch. She continuously went above and beyond, kept all parties updated at all times and made the whole process seamless. I could not recommend her and the branch more!
Agent replied · 22 January 2025
Thank you so much for your kind words! I'm thrilled to hear you had such a great experience. It was an absolute pleasure to assist you, and I’m so glad I could make the process seamless for you. Your recommendation means the world to me and the team here at the Gravesend branch, thank you again! 😊 …
5/5
GoogleWe recently invested in a property to let and are so glad we went with Robinson & Jackson gravesend. I filled in an enquiry form on there website and was then contacted by Ellie who was so amazing and helpful all the way through and was …
Agent replied · 22 January 2025
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Robinson & Jackson Gravesend. Ellie and Libby are indeed fantastic team members, and we're glad they could assist you so effectively. We look … More
5/5
GoogleRating only, no written review.
Agent replied · 22 January 2025
Thankyou for taking the time to share your positive feedback, we really appreciate it.
5/5
GoogleToday I was accompanied by Mia Poulter for property viewings and I can say she was very professional and friendly.
Agent replied · 11 January 2025
Thankyou for taking the time to share your feedback with regards to Mia, we are glad she was able to assist you in your property search. We will ensure your feedback is shared with her. … More
5/5
GoogleFrom our initial phone enquiry, right through to completion, the service we received from Robinson Michael & Jackson was outstanding. The team was professional, approachable, and highly knowledgeable, and, most importantly, they kept us …
Agent replied · 11 January 2025
Thankyou so much for your kind words and taking the time to share your experience. I am so pleased to hear that you felt that the whole team went above and beyond throughout the course of the house sale. … More
4/5
GoogleI had a lovely viewing with Mia and she took her time to explain details about the property being sold.
Agent replied · 11 January 2025
Thankyou so much for taking the time to share your positive experience with Mia. She truly is an asset to our team and I will ensure that your feedback is passed on to her. … More
5/5
GoogleI didn't have the smoothest process when buying due to no fault of RMJ but Tammy really helped make the process easier and put in a lot of effort to ensure I could move before the holidays which I greatly appreciated. I would definitely recommend RMJ and Tammy specifically. Thank you guys for all you help.
Agent replied · 11 January 2025
Thank you for sharing your experience! It’s great to hear that Tammy went above and beyond to support you during what sounds like a challenging process. Ensuring you could move before the holidays is no small effort, and it’s clear she made … More
5/5
GoogleFrom the outset, Lily and her team were fantastic - friendly, professional, helpful, nothing was too much. Every question I had was answered honestly, I was never under any misconceptions about the process. Feedback from viewings was given …
Agent replied · 11 January 2025
Thank you for your feedback about Lily and the team at Robinson Michael & Jackson, Gravesend. It’s great to hear they were professional, honest, and supportive throughout the process. Making what can be a stressful experience feel smooth … More
5/5
GoogleWe went to RMJ to sell our house after seeing good reviews about them, we met with Andy who came and looked round and spent over an hour explaining everything from the marketing and viewing process. Ellie then came round and did the video …
Agent replied · 11 January 2025
Thank you so much for sharing your positive experience with RMJ Gravesend! I am so glad that the whole team provided excellent service throughout the process of selling your house. … More
5/5
GoogleOnce again Robindon Michael & Jackson, have done a great job, everything is always done very quickly but professional. I worked with Ellie and Libby …
Agent replied · 26 August 2024
Thank you for your kind review Arlette, it is always lovely working with you! Wishing you all the best & we will be here should you need anything! … More
5/5
GoogleThank you so much to all the staff we just got our keys today from them & through start mourning till the end all staff was very helpful amazingly treated us right & guided us all the way from start application till keys we highly them …
5/5
GoogleThank you for your services it was wonderful very helpful, thanks too ellla
Agent replied · 8 October 2026
Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience and found our services helpful. Ella will be thrilled to know her support made a difference. Your feedback truly means a lot to us! … More
5/5
GoogleGreg service renting from the guys here , Ella was really helpful and made everything smooth for our move .
Agent replied · 8 October 2026
Thank you for your kind words! We're so glad to hear that you had a great rental experience with us. Ella will be delighted to know that her support helped make your move smooth and hassle-free. Wishing you all the best in your new home! … More
5/5
GoogleI had the pleasure of working with Ella Smith, and she has been the best estate agent I’ve dealt with during this process. She was professional, friendly, and really took the time to understand what was important to me. She consistently …
Agent replied · 8 October 2026
Thank you for your wonderful review! We’re absolutely delighted to hear that Ella provided such a professional, friendly, and personalized experience for you. She takes great pride in ensuring a seamless and stress-free journey, and your … More
5/5
GoogleWe purchased our dream property through Robinson Michael & Jackson. We cannot praise their agent Tammy Dixon enough. She was always available on the phone and if she wasn't available at that current time, she always called back! …
5/5
GoogleWe recently purchased a house with Robinson Michael and Jackson. Jack Hallam was our estate agent and he was amazing! He always gave us updates on the chain, and when ever I rang he was always one step ahead. He had booked chaser calls, was …
5/5
GoogleAndy and the team at Robinson Michael & Jackson in Gravesend have been spot on with there service from the time it took to sell our property and the process since then. It's been a particularly difficult time for us since losing my Dad and …
5/5
GoogleI have sold several properties to RMJ and have always found them to be a very first class and professional estate agent.
5/5
GoogleMia is a real credit to your company. Always helpful and available to speak to with our question and put our minds at rest.Cant recommend her enough.
5/5
GoogleHave known Andy for many years and his professionalism is always assured, he has kept me informed at every stage to ensure a smooth transition of the house sale
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
