Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleTammy and the team at RMJ have been amazing from start to finish. Thank you so much for helping us through this process guys.
Thank you for your kind words! It’s great to hear that Tammy and the team at RMJ provided such amazing support throughout the process. Wishing you all the best in your new chapter! … More
5/5
GoogleAm Very happy with the service provided, regular updates and very good local knowledge les to a sale in these challenging times. I highly recommend Mia and the team.
Thank you for your feedback! It’s great to hear that Mia and the team provided excellent service, regular updates, and valuable local knowledge to secure a sale during challenging times. Your recommendation means a lot. … More
5/5
GoogleI completed the purchase of a residential property with RMJ and was very pleased with their service. It was brilliant working with Tammy who was attentive to my needs and communicated effectively with me throughout the process.
Thank you for your feedback! It’s great to hear that you had a positive experience with RMJ and that Tammy provided attentive and effective communication throughout the process. Wishing you all the best in your new home! … More
5/5
GoogleVery reliable and they support you throughout the process of getting a mortgage. My experience with Mia Poulter was seamless. She was very professional and knowledgeable, answered all my questions politely and truthfully when I went for viewing.
Thank you for your kind words! I’m so glad to hear that your experience was seamless and that Ben and Mia could help answer all your questions. It’s great to know that you found the service professional and helpful throughout. We truly … More
5/5
GoogleThroughout our selling experience Andy and his Team were always extremely helpful , friendly and professional and smoothly guided us through the process from start to finish keeping us updated every step of the journey. Their wealth of …
Thank you so much for your kind feedback, John and Nikki! I’m so glad to hear that you felt supported and informed throughout the process. It’s been a pleasure working with you, and I’m happy our team could make the journey smoother for … More
5/5
GoogleThe whole experience from initial discussions through viewings and then through conveyancing has been brilliant. Any move is liable to hit bumps in the road but it’s how you deal with them is important, and together we navigated through …
Thank you so much for your kind words! I’m really pleased to hear that the whole process went smoothly, despite the inevitable bumps along the way. It’s been a pleasure working with you, and I’m glad we could navigate everything together to … More
5/5
GoogleWhen viewing a house yesterday, Audreas was very helpful and ready to answer every question.
Thankyou for taking the time to share your feedback, we are glad you had a positive experience with our team. … More
5/5
GoogleGreat to have Andreas show us around the two houses today. Very knowledgeable!
Thankyou for your feedback and kind words, it is very much appreciated. Lily
5/5
GoogleMia has been so helpful and understand, honestly making the processe of finding a new home easier I would recommend
Thank you for your kind words! I’m so glad to hear that Mia was able to make the process of finding a new home easier for you. We really appreciate your recommendation, and it’s great to know that Mia’s support made a positive impact. … More
5/5
GoogleMia was really helpful throughout the viewing, answered any questions and was very friendly. Highly recommend RMJs services.
Thank you for your kind feedback! I’m so glad to hear that Mia was able to help and provide you with all the information you needed during the viewing. We really appreciate your recommendation and are happy to have been of assistance. … More
5/5
GoogleAlways been my go to estate agent for all my property needs. Special mention to Ellie, Ella, Simon and Libby (Gravesend and Swanscombe branches) from the lettings department who take utmost care while dealing with the property
Thank you so much for your kind words Kommi! As always, it is so lovely working with you. We'll be sure to pass along your compliments to the team. We truly appreciate your continued trust and look forward to assisting you with any future property needs. All the Best!
5/5
GoogleMia was excellent and very informative during our viewings. The whole of the RMJ Gravesend team were very helpful. Would 100% recommend
Thank you so much for your kind words! I’m so glad to hear that Mia and the team at RMJ Gravesend were helpful and provided great service during your viewings. Your recommendation means a lot to us, and we truly appreciate it. Wishing you … More
5/5
GoogleVery smooth experience for a first time buyer! Tammy was great and very attentive, making this experience as stress free as possible.
Thank you for your feedback! I’m so happy to hear that your experience as a first-time buyer was smooth and stress-free. Tammy is fantastic at providing attentive support, and it’s great to know she made the process easier for you. Wishing … More
5/5
GoogleTammy was amazing during my property search, prompt responses, no time wasting in the property requirements I was looking for and negotiated on my behalf. I wouldn’t hesitate to recommend her!
Thank you so much for your kind words! I’m thrilled to hear that Tammy provided such excellent support during your property search. Her promptness and dedication to finding the right property and negotiating on your behalf really make a … More
5/5
GoogleThe staff at RMJ Gravesend have been so helpful in the sale of my father's property. They have been proactive, supportive, efficient and attentive. I would highly recommend them.
Thank you for your kind feedback! I’m so glad to hear that the team at RMJ Gravesend could provide proactive and efficient support throughout the sale of your father’s property. We really appreciate your recommendation and are happy to have … More
4/5
GoogleMy experience was great with Robinson Micheal and Jackson , especially with the great staffs (LIBBY AND ELLIE) that have been wonderful and helpful throughout. I’m using this opportunity to say a Big thank you .
Thank you so much for your kind words, Prince! We're thrilled to hear that you had a great experience with Libby and Ellie and that they were able to assist you so well. We’ll be sure to pass along your thanks to them. Your feedback means a … More
4/5
GoogleAndreas has been very helpful with me and my husband finding our first property. He is friendly and welcoming and allows you to be honest with no judgement!
Thankyou so much for taking the time to write a kind review and sharing your experience. We really do appreciate it and look forward to continue working with you in your search for a home. … More
5/5
GoogleI have had a few viewings now and the staff at Robinson Michael & Jackson have been very helpful and welcoming showing great knowledge of the property and area. I would like to thank Emma for her patience and a special thankyou to Mia for …
Thank you so much for your kind words, Marcus! We’re thrilled to hear that you’ve had a positive experience with the team at Robinson Michael & Jackson. It’s great to know that Emma and Mia were able to provide you with helpful and … More
1/5
GoogleCalled yesterday, asked Ellie to give me 30 seconds so I can go in doors so she can hear me better. She put me on hold without warning and left me on hold. I hung up after waiting and called back today. When asking why I was put on hold …
Good Afternoon, I am sorry to hear that you had a bad experience with ourselves, this is of course never our intention, we pride ourselves on excellent customer service as you … More
5/5
GoogleI've had a wonderful experience with Robinson & Jackson in Gravesend! From the beginning, their professionalism, knowledge, and dedication were clear. They took the time to understand my needs and guided me through every step of the process …
Thank you so much for your kind words! I’m thrilled to hear that you had such a positive experience with us. It’s great to know that our professionalism and dedication made a difference throughout the process. We truly appreciate your … More
5/5
GoogleVery professional and helpful staff i came across. From my initial viewing right through to contract signing. Ella smith who was my first initial point of contact for our viewing and then her colleague Libby Welch. Simon also was amazing help and Ellie. Thank you all so much for a smooth process :)
Thank you so much for your kind review Elizabeth, it was really lovely to read! We're happy it was smooth from start to finish. We're grateful for your trust in us and look forward to assisting you again in the future. … More
5/5
GoogleAbsolutely amazing experience with Tammy! From the very beginning, she went above and beyond in every possible way. Tammy was incredibly responsive, always available to answer our questions, and kept us in the loop at every stage of the …
Thank you so much for your incredible feedback! We’re absolutely delighted to hear how Tammy went above and beyond to support you during the process. Her dedication, responsiveness, and attention to detail truly make her stand out, and … More
5/5
GoogleWe are so happy we chose Robinson Michael & Jackson, we sold within a week of going up for sale. We had a difficult journey due to management companies but the whole team were consistently very kind, efficient and supportive throughout the …
Thank you so much for your wonderful feedback! We’re thrilled to hear that you sold your home quickly and had such a positive experience with our team, despite the challenges along the way. Jo and the whole team are always committed to … More
5/5
GoogleMia was lovely. Good communication beforehand. She was early, (and early is on time, on time is late and late is not acceptable). Polite, friendly, well dressed, smart, well presented and well spoken. Lovely demeanour and explained the …
Thank you so much for your kind feedback! We’re thrilled to hear that Mia has consistently provided such a positive experience for you throughout your property search. Her professionalism, punctuality, and attention to detail truly make a … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
