Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI would highly recommend Robinson Micheal and Jackson Gravesend. Friendly staff, helpful and very professional throughout.
Thankyou for taking the time to share your experience with our Gravesend Team, we are all so glad that we were able to assist you in achieving an offer. Lily
5/5
GoogleRMJ are the most trusted when it comes to selling a house in Gravesend for a reason. From initial conversations trying to figure out how to price and what work to carry out, to the support and communication throughout. Jack and Lily especially were so personable and professional, and made this process very smooth.
Thank you so much for your thoughtful feedback! It’s fantastic to hear that you found the process smooth and felt supported throughout. Jack and I really enjoyed working with you, and we’re so glad we could help make selling your house in Gravesend a positive experience. Wishing you all the best in this next chapter! 😊 …
5/5
GoogleMia Poulter has been a star, knew exactly the type of property that I was looking for. Great communication, responded to calls immediately and has been a pleasure to work with on my new home journey. Thanks Mia 👍🏽❤️ …
Thank you so much for your lovely feedback! It’s fantastic to hear how well Mia has supported you on your journey to finding your new home. She really is a star, and we’re so glad she made the process smooth and enjoyable for you. I’ll be sure to pass on your kind words to her, she’ll be thrilled! 😊🏡❤️ …
5/5
GoogleWe completed on the sale of our property yesterday. The service RMJ provided was very good. We had lots of viewings, and they gave us lots of feedback. As we navigated from the property being under offer through to completion, Tammy Dixon was exceptional.
Thank you for sharing your experience! Huge congratulations on completing the sale of your property! 🎉 It’s wonderful to hear that RMJ provided such a great service and kept you well-informed throughout the process. Tammy truly is … More
5/5
GoogleI highly recommend the lovely team at Robinson Michael & Jackson. Our property sold very quickly and everything went incredibly smoothly! I particularly liked the WhatsApp chat that kept us all informed, such a great idea.
Thank you so much for your kind recommendation! 😊 It’s fantastic to hear that your property sold so quickly and the process was smooth. We’re thrilled you found the WhatsApp chat helpful, it’s great to know it kept everyone informed along the way. Wishing you all the best in your next chapter! 🏡✨ …
5/5
GoogleI can't recommend Robinson Michael and Jackson enough. Andy and team have been extremely helpful in providing updates throughout the whole process. Thank you Andy and all for all your support.
Thank you so much for your lovely feedback! 😊 We’re delighted to hear that Andy and the team were so helpful and kept you updated throughout the process. Your kind words mean the world to us, and we’re so glad we could support you. Wishing you all the best! 🏡✨ …
5/5
GoogleWell explained and walk through each part of the house.
Thankyou so much for taking the time to share your positive experience. We really appreciate your feedback. Lily & The Gravesend Team
5/5
GoogleJust wanted to say a massive thanks first to Tammy for her endeavours, going above and beyond to enable my recent purchase and secondly to Robinson Michael & Jackson for their professional approach and restoration of my faith in estate …
Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear about your positive experience with Tammy and the team at Robinson Michael & Jackson. Tammy’s dedication and persistence truly shine through, and we’re so … More
5/5
GoogleCurrently in the process of buying a property and Ben, Andy and the whole team are very helpful!
That’s fantastic to hear! Buying a property can be a big journey, and it’s great that Ben, Andy, and the team are making it a smooth experience for you. Wishing you all the best with your purchase! 😊 …
5/5
GoogleRating only, no written review.
Thankyou for taking the time to share your positive experience, I am glad we have been able to assist :)
5/5
GoogleAndy and team at RMJ was very helpful and thorough in their approach. They ensured that I am kept updated at all times. Thanks for all your help and support.
That’s wonderful to hear! Andy and the team sound like they did a great job keeping you informed and supported throughout the process. Wishing you all the best, and congratulations! 😊🏡 …
5/5
GoogleI have had an amazing experience with them and would definitely recommend this letting agency.
Thank you for your kind words! We're delighted to hear that you had an amazing experience with us. Your recommendation means a lot, and we're thrilled to have been able to assist you. Wishing you all the best, and we’d love to help again in … More
5/5
GoogleMade the whole process stress free
That’s amazing! It’s always great when a team can make the process smooth and stress-free. Glad to hear you had such a positive experience! 😊🏡 …
5/5
GoogleThank you for your help. Jo was always providing updates in real time and made an effort to push our purchase go quicker.
You're very welcome! It’s great to hear that Jo kept you updated in real time and helped speed things along. Wishing you all the best with your purchase! 😊🏡 …
2/5
GoogleRating only, no written review.
Hi Antonio, thank you for your feedback. We’re sorry to see your rating, I have checked our system and cannot see any correspondence. We would love to understand more about your experience and if we are able to resolve any concerns. Please … More
5/5
GoogleOutstanding Service from Start to Finish! I had an excellent experience working with Robison Michael & Jackson. From the …
5/5
GoogleThanks for all your hard work and making this journey such an easy one Thank you Ella and all the team x
Thank you so much for your kind words! We're thrilled to hear that your journey with us has been smooth and enjoyable. Ella and the entire team truly appreciate your gratitude and are always here to support you. If you need anything else, please don't hesitate to reach out.
5/5
GoogleFrom start to finish went so smoothly would recommend to friends and family made the process so easy !!!
5/5
GoogleWhen I sold my property with rmj the communication throughout the whole process was excellent I could not fault them for there support and advice.
5/5
GoogleRating only, no written review.
Dear Manpreet, Thank you for taking the time to share your positive experience with us. Warmest regards, … More
5/5
GoogleTammy worked relentlessly to progress a difficult transaction that would not have progressed without her. I highly recommend her.
5/5
GoogleExcellent experience renting my new place through RM&J Gravesend. I would highly recommend. Special thanks to Erin and Libby, my helpful and capable guides through my house move. Superb service. Thank you.
Dear Wesley, Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience renting with RM&J Gravesend. Erin and Libby will be delighted … More
5/5
GoogleRating only, no written review.
Dear Peter, Thank you for taking the time to share your positive experience with us. Warmest regards, … More
5/5
GoogleThe reception was warm and detailed. Agents showed high level maturity, confidence and customer service. I am happy
Dear Innocent, Thank you for sharing your positive experience with us. We're delighted to hear that you found our reception warm and detailed and our agents exhibited … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
