Trusted Agent profile · Kent
Verified
★★★★★
3,894 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you Robinson Jackson Orpington for the amazing service provided and for taking us through the amazing journey it was buying the first home. Special mention to Linley and Rob who went above and beyond to help us with everything!!!!
Thank you and you are more than welcome. We hope you enjot your first home. Robinson Jackson Estate Agents Orpington.
5/5
GoogleGood communication with regards to sale of late Mothers property. Organised all viewings and very helpful throughout this stressful time. Very professional and courteous and kept us advised with progress of sale. Highly recommended as a local estate agent.
Thank you David. It has been a pleasure dealing with you and your family. Robinson Jackson Estate Agents Orpington.
5/5
GoogleWe were recommended Robinson Jackson to sell my late mother’s house. Throughout the process they have been very professional and polite and answered all questions that have arisen. This concluded in a successful sale. Many thanks to the whole team in the Orpington office
Thank you. It has been a pleasure dealing with you and your family. Robinson Jackson Estate Agents Orpington.
5/5
GoogleI'm Alan Chapman. If you are interested to know why I'm giving this review for Robinson Jackson, please see the Rude Angel website. There are 'Angels on Earth'. These angels are profoundly compassionate souls for whom helping others is their primary motive. These intentions are borne of, and fuelled by, a deep faith in the power of love, as an infinite energy that moves mountains and heals the deepest wounds. Gemma, Matt and team at Robinson Jackson Swanley are truly 'Angels on Earth'. They have for more than two years given to me their transcendent care, brilliance and professionalism in supporting my quest to find my next home. They are beautiful compassionate human souls: inspirational leaders, and living proof of how the greatest businesses are built; on the principles of caring for others. Heart-centred. Self-perpetuating and self-amplifying. And so people like me, whom they've helped, share our stories, and stories change realities for us all. Thank you all. Infinite love and gratitude, Alan x
Dear Alan Thank you so much for your heartfelt and inspiring review. We are deeply touched by your kind words and honoured to have played a part in your journey to find your next home. It warms our hearts to be referred to as 'Angels on Earth,' and we are grateful for the trust you have placed in our team at Robinson Jackson Swanley Gemma, Matt, and the entire Robinson Jackson Swanley team are committed to providing compassionate and exceptional service, and it's truly rewarding to know that our efforts have made a positive impact on your life, we will certainly let them know.
1/5
GoogleNot very good sadly .promising things will be done and changed but Nothing ,
Thank you for your valued feedback, we take all of this into account to continuously try and improve our service. Best wishes.
5/5
GoogleAs a buyer, I'm impressed with the smooth process and the regular update on what is happening. So thank you team and keep up with the good work.
Dear Jenny, Many thanks for your kind words. Thanks for being such a great buyer too. We hope that you are very happy in your new home. Best wishes, Spencer and the team
5/5
GoogleI recently had the pleasure of working with Ivan, Spencer, Hazel and Adele from Robinson Jackson (Plumstead London) in buying my new house. I cannot express how impressed I am with the level of service I received from the initial stage to the final closing. Throughout the entire buying process, all staff exhibited exceptional professionalism. They were prompt in responding to my inquiries, proactive in coordinating viewings, and always well-prepared with detailed information about each property. I felt supported and well-informed at every stage. In conclusion, I wholeheartedly recommend Robinson Jackson to anyone searching for a top-notch real estate professional. Their commitment to excellence, extensive knowledge, and personable approach make them invaluable in homebuying. Finally, my special thanks to Ivan, Spencer, Hazel and Adele. I am now happily settled into my new home and genuinely grateful for the outstanding service. Many Thanks Kind Regards, Sachin Gurung
Dear Sachin, Thanks so much for the kind words. I am delighted that you are happily settled and hope that you have many happy years in your lovely home. Best wishes from us all. Kind regards, Spencer
5/5
GoogleWould definitely recommend Robinson Jackson and will be using them again. Absolute faultless service from the team.
5/5
GoogleThe team were very helpful and I received a great professional service. Made the whole process stress free, would highly recommend.
5/5
GoogleGreat professional service they do not try to sell you themselves , what they do is sell your property.Very pleased.Thank you.
Thank you Susan. I'm really please we got the sale the sale through to completion in four weeks for you. All the best. Robinson Jackson Estate Agents Orpington.
5/5
GoogleReturning customer and would use again without hesitiation! Very competitively priced, but also incredibly knowledgable about the area. Scott and the team and friendly and curteous and very responsive to all emails, calls etc. Cannot fault and definitely recommend.
5/5
GoogleGeorge and his team Sharon were professional, responsive and made every effort in helping us to complete the purchase. Definitely recommended.
5/5
GoogleVery professional staff who are willing to go the extra mile to help. This has been my 2nd experience, both buying and selling with this branch now and all I can say is, their knowledge and experience makes the experience much easier and the help with the process of your purchase or sale makes your life much easier. Many thanks
5/5
GoogleRob and the rest of the team were brilliant
Thank you Nana. Robinson Jackson Estate Agents Orpington.
5/5
GoogleI was blown away by the service, dedication and market knowledge by Kevin, Jareau and Charly at the Bexley branch. Despite the property market taking a huge turn, they sold my house within weeks at above the asking price. They successfully helped me negotiate on my purchase - even working all weekend to get it over the line. There was never a request that was too much for them - they really have become like family. As a corporate solicitor I had certain expectations around the service offering and they far exceeded those!
Maya, on behalf of all the team, thank you so much for your kind words. We are overjoyed that you had a great experience and we wish you all the happiness in your new home. Regards Kevin, Jareau & Charly
5/5
GoogleExcellent service from house viewing to progression to finally getting the keys! The whole team is amazing. Shout out to Saphire who has helped me so much with progression and getting things done!
Dear Ming, Thank you for taking the time to review our service. We are glad you were happy with the service. We wish you all the best. Rob Wright Owner Partner
5/5
GoogleWe have recently bought a property through Robinson Jackson. The service we received from viewing to negotiating our offer and completing was fantastic. Simon went the extra mile when we had an issue with picking up our keys and vacant possession on completion. Saphire, sales progressor, was also fantastic - prompt to get back to emails and always available over the phone. Thanks again!
Dear Jess and John, Thank you for taking the time to review our service. We are so glad you were happy with the team and they went the extra mile and were prompt and always available over the phone. We wish you the best in your new home. Rob Wright Owner Partner
5/5
GoogleA very big thank you to Scott Dowler, branch manager at the Welling branch of Robinson & Jackson. Scott has been very helpful for my parents. I had dealt with most of the communication, paperwork etc but as I live an hour away, Scott was very obliging & helped with paperwork that I couldn't get there to do. He explained things for them, dropped papers to them & forwarded them to the solicitors for them. We used Robinson & Jackson ourselves 6 years ago which is really why we went to them to sell my parents house. Thank you Scott, you went above and beyond & made me feel more assured as you looked after my parents so well. Sue B
5/5
GoogleViewing at short notice. Helpful. Not "pushy".
5/5
GoogleA fabulous estate agency with great service. They were always available and my point of contact was George. Can’t recommend this Agency enough. Thank you again guys!
5/5
GoogleGreat experience from an exceptionally professional team at Belvedere - wouldn’t use any other agent.
5/5
GoogleNot only buying process, but also guiding before that was outstanding and informative experience. It was great and very smooth service. Thank a lot. Especially Charlie was super helpful before the process, Special thanks to Charlie, George and Sharon.
5/5
GoogleMichelle and team did a great job of accelerating the home buying process and making it hassle free.
Dear Daniel Thank you for your wonderful review! We're delighted to hear that Michelle and our team were able to accelerate the home buying process for you and make it hassle-free. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can assist you with in the future, feel free to reach out. Thank you for choosing us!
5/5
GoogleThe team in Belvedere branch provided a fast and professional service from start to finish in the sale of our house. They gave extremely helpful advice and guidance during the whole process. We're glad we chose them, and would thoroughly recommend them to any of our friends and family thinking of moving in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
