5/5
GoogleA very professional service with friendly and polite staff.
Agent replied · 20 June 2024
Thank you for the review Marilyn! Best, Eltham RJ.
Trusted Agent profile · Kent
Verified
Robinson Jackson estate agents in Blackfen, Bexleyheath, Orpington and 7 more
★★★★★
3,894 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on two platforms, rated 4.8 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
- Robinson Jackson Blackfen1 Wellington Parade, DA15 9NB664 reviews · 664 on Google (5.0)89 in the last 90 days
- Robinson Jackson Barnehurst290 Erith Road, Barnehurst, DA7 6HN528 reviews · 528 on Google (4.8)40 in the last 90 days
- Robinson Jackson Orpington292 High Street, BR6 0NF456 reviews · 455 on Google (4.9)80 in the last 90 days
- Robinson Jackson Welling146 Welling High Street, DA16 1TJ333 reviews · 333 on Google (4.8)29 in the last 90 days
- Robinson Jackson London (123-125 Plumstead Common Road)123-125 Plumstead Common Road, Plumstead, SE18 2UQ287 reviews · 287 on Google (4.9)65 in the last 90 days
- Robinson Jackson Dartford22 Market Street, DA1 1EZ274 reviews · 274 on Google (4.6)10 in the last 90 days
- Robinson Jackson London (256 Kirkdale)256 Kirkdale, Sydenham, SE26 4NL226 reviews · 226 on Google (4.8)12 in the last 90 days
- Robinson Jackson Swanley39 High Street, BR8 8AE222 reviews · 222 on Google (4.8)60 in the last 90 days
- Robinson Jackson London (2-4 Court Yard)2-4 Court Yard, Eltham, SE9 5PZ215 reviews · 215 on Google (4.7)14 in the last 90 days
- Robinson Jackson Belvedere61 Nuxley Road, DA17 5JN213 reviews · 213 on Google (4.8)16 in the last 90 days
- Robinson Jackson Swanscombe68 High Street, DA10 0AH181 reviews · 181 on Google (4.9)15 in the last 90 days
- Robinson Jackson Bexleyheath (124-126 Broadway)124-126 Broadway, DA6 7DQ176 reviews · 176 on Google (4.6)17 in the last 90 days
- Robinson Jackson Bexley77 Bexley High Street, DA5 1JX133 reviews · 133 on Google (4.9)5 in the last 90 days
Latest reviews from every Robinson Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat dealing with Theo over the last few months. Thanks
Agent replied · 20 June 2024
It was a pleasure Joshua, All the best with your purchase! Theo & Team Eltham.
5/5
GoogleTheo was very friendly and helpful. Great experience at RJ Eltham.
5/5
GoogleHighly recommended Robinson Jackson Eltham. Great team. Friendly, reliable, helpful throughout the process start to finish. Many thanks to Theo for the high quality help and customer service throughout.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Delighted to hear this Alfie. All the very best. Theo & Team Eltham
5/5
GoogleThe coordination team sam & stef were the star show, you really want a clear communication in a big purchase which is hassle free and they hit the spot.
Agent replied · 20 June 2024
Thanks for your review Ishan. All the best with your new home.
5/5
GoogleThanks Theo for all the work you put in to sell our house and buy our flat. We are very happy in our flat after 3 months, still working to improve on the basic property we bought but we know we will do it soon. We wish you and your colleagues a merry Christmas and a happy and healthy New year. X
Agent replied · 20 June 2024
Hi Carole & Alan, Thank you, we are delighted everything went smoothly and you are happy in your new home. it was a pleasure. All the best. Theo & Team Eltham
5/5
GoogleBuying house is the most stressful thing but Robinson and Jackson was very helpful.
5/5
GoogleHad an amazing experience. Rob has helped us through the entire process. They are extremely professional, transparent and have answered all our queries to the best of their abilities.
Agent replied · 21 March 2024
Thank you. Really pleased you felt you had an amazing experience. All the best with everything. Robinson Jackson Estate Agents Orpington.
5/5
GoogleAmazing experience with Robinson and Jackson, super friendly and helpful!
Agent replied · 21 March 2024
Dear Sam Thank you for sharing your amazing experience with Robinson and Jackson! We're thrilled to hear that you found our team super friendly and helpful. Your positive feedback is greatly appreciated. If there's anything else we can assist you, feel free to reach out. Thank you for choosing us! Michelle and the team
5/5
GoogleMost impressive. Unable to help directly due to lettings being handled via a central hub. But courteous and assistive with my needs. Sat me down and referred me directly to the letting someone department and effectively held my hand. Will highly recommend both sales and letting a departments.
Agent replied · 21 March 2024
Dear Heston Thank you for your most impressive review! We appreciate your understanding regarding the central handling of lettings and are pleased to hear that our team was courteous and assistive in directing you to the appropriate department. We're delighted that you felt supported and that we effectively assisted you. Your recommendation for both our sales and letting departments is truly valued. If there's anything more we can do for you in the future, please don't hesitate to reach out. Thank you for the recommendation! Michelle and the team
5/5
GoogleGreat comunication, excelent service. Gemma was our agent and she supported us all the way along with the purchase. She is very professional and a kind person.
Agent replied · 21 March 2024
Dear Aida Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great communication and excellent service during your purchase. Gemma is truly a gem on our team, and we're delighted to know that she provided you with professional and kind support throughout the process. I will pass your comments onto Gemma. We appreciate your trust in our services, and we look forward to serving you again in the future. Michelle and the team.
5/5
GoogleWe started the sale of our flat in April this year. Matt was very quick to come and value the flat and publish the advert for us. Matt, Michelle and Gemma all pushed our flat and found us a buyer and when our sale fell through (nothing to do with Robinson and Jackson) we had to re market and find a new buyer. Robison and Jackson quickly got us back on the market and we had a new buyer within a few days. Matt, Michelle and Gemma kept us updated, were efficient and got us across the finish line when it counted. Very friendly, lovely team and understanding. We did feel genuinely valued as clients. Thank you so much again dream team :)
Agent replied · 21 March 2024
Dear Macauley Thank you for taking the time to share your experience with Robinson and Jackson! We're thrilled to hear about your positive journey with Matt, Michelle, and Gemma. It's wonderful to know that our team worked efficiently to navigate the challenges and find a new buyer promptly when needed. We're glad to have kept you updated throughout the process and that you felt genuinely valued as clients. Your kind words mean a lot to us, and we appreciate the opportunity to assist you. Thank you again for choosing Robinson and Jackson!
5/5
GoogleI'm Alan Chapman. If you are interested to know why I'm giving this review for Robinson Jackson, please see the Rude Angel website. There are 'Angels on Earth'. These angels are profoundly compassionate souls for whom helping others is their primary motive. These intentions are borne of, and fuelled by, a deep faith in the power of love, as an infinite energy that moves mountains and heals the deepest wounds. Gemma, Matt and team at Robinson Jackson Swanley are truly 'Angels on Earth'. They have for more than two years given to me their transcendent care, brilliance and professionalism in supporting my quest to find my next home. They are beautiful compassionate human souls: inspirational leaders, and living proof of how the greatest businesses are built; on the principles of caring for others. Heart-centred. Self-perpetuating and self-amplifying. And so people like me, whom they've helped, share our stories, and stories change realities for us all. Thank you all. Infinite love and gratitude, Alan x
Agent replied · 21 March 2024
Dear Alan Thank you so much for your heartfelt and inspiring review. We are deeply touched by your kind words and honoured to have played a part in your journey to find your next home. It warms our hearts to be referred to as 'Angels on Earth,' and we are grateful for the trust you have placed in our team at Robinson Jackson Swanley Gemma, Matt, and the entire Robinson Jackson Swanley team are committed to providing compassionate and exceptional service, and it's truly rewarding to know that our efforts have made a positive impact on your life, we will certainly let them know.
5/5
GoogleMy experience with Robinson Jackson was second to none. I was given an honest valuation by Michelle so no dropping the price a few months later. Gemma and Matt were brilliant. I couldn’t recommend a better Estate Agent. Well done team, thank you.
Agent replied · 21 March 2024
Dear Eve Thank you so much for taking the time to share your positive experience with Robinson Jackson Swanley. We are thrilled to hear that your experience was second to none and that Michelle provided you with an honest valuation. We appreciate your kind words about Gemma and Matt as well, and we'll be sure to pass on your compliments to the entire team. Your recommendation means a lot to us. Thank you once again.
5/5
GoogleI have used Robinson Jackson Swanley as both a buyer (twice) and a seller and I would have no hesitation whatsoever in recommending them to others. A very professional team who kept us informed and held our hands every step of the way. Thank you so much Michelle, Matt & Gemma.
Agent replied · 21 March 2024
Hello Sarah thank you so much for taking the time to share your positive experience with Robinson Jackson Swanley. We are thrilled to hear that you have trusted us as both a buyer and a seller, and we appreciate your recommendation. Our team at Robinson Jackson Swanley takes pride in providing a professional and supportive service to our clients, and it's heartening to know that Michelle, Matt, and Gemma were able to keep you informed and guide you through every step of the process. Your kind words are a testament to their dedication and hard work and we will let them know. Thank you once again and all the very best Sarah.
5/5
GoogleFrom start to finish, they demonstrated exceptional professionalism and efficiency. Their expertise and commitment to customer satisfaction set them apart. I wholeheartedly give them a 5-star rating and would confidently recommend their services to others with a special thanks to Connor!
5/5
GoogleRobinson Jackson is one of the best estate agency I have worked with. People are very professional here. Most recently I worked with Natalie for the renewal process, it was a very good experience
5/5
GoogleAmazing services and so helpful with everything!
Agent replied · 30 December 2023
Deborah so sorry that I missed you, sending best wishes with your new home. Thanks so much for the kind review. Kind regards Spencer
5/5
GoogleGreat service. Very helpful within this process.
Agent replied · 30 December 2023
Dear Nifemi, Thanks so much for your kind words, sending best wishes from the team.
5/5
GoogleRobinson Jackson sold me my first flat in Sydenham. They were really responsive and attentive throughout the process, from the initial viewings, negotiating my offer and all the way through to the completion of the purchase helping to coordinate the chain of solicitors and property owners.
Agent replied · 30 March 2024
Dear Emma, Thank you for taking the time to review our service, we really appreciate it. We are glad you found us responsive and attentive throughout the process. We wish you all the best in your new home. Rob Wright Owner Partner
5/5
GoogleFabulous, super efficient service, friendly staff who are great at keeping us updated at every stage of the process. Thank you so much!
5/5
GoogleWow. What can I say. Always kept me up to date. Fantastic service from all the staff highly recommend to everyone selling a house. Great friendly, helpful people to do business with.
5/5
GoogleRobinson Jackson Belvedere were extremely helpful in the purchase of my property. Being a First Time Buyer, their expert assistance and guidance allowed for my process to occur smooth and sound.
5/5
GoogleLinley was so helpful in our property search, the best agent we have dealt with by far!
Agent replied · 30 December 2023
Thank you Stephen. Robinson Jackson Estate Agents Orpington
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 11 Gold across 11 branches EA Masters 2022 winners
- Branch Gold Award (11)EA Masters 2022
2021 12 Gold across 12 branches EA Masters 2021 winners
- Branch Gold Award (12)EA Masters 2021
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East London Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South East London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Jackson
Which Robinson Jackson office has the most reviews?
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
Where are the Robinson Jackson offices?
The 13 Robinson Jackson offices, by town:
- Barnehurst: 290 Erith Road, Barnehurst, Bexleyheath, Kent, DA7 6HN
- Belvedere: 61 Nuxley Road, Belvedere, Kent, DA17 5JN
- Bexley: 77 Bexley High Street, Kent, DA5 1JX
- Bexleyheath (124-126 Broadway): 124-126 Broadway, Bexleyheath, Kent, DA6 7DQ
- Blackfen: 1 Wellington Parade, Blackfen, Kent, DA15 9NB
- Dartford: 22 Market Street, Dartford, Kent, DA1 1EZ
- London (123-125 Plumstead Common Road): 123-125 Plumstead Common Road, Plumstead, London, SE18 2UQ
- London (2-4 Court Yard): 2-4 Court Yard, Eltham, London, SE9 5PZ
- London (256 Kirkdale): 256 Kirkdale, Sydenham, London, SE26 4NL
- Orpington: 292 High Street, Orpington, Kent, BR6 0NF
- Swanley: 39 High Street, Swanley, Kent, BR8 8AE
- Swanscombe: 68 High Street, Swanscombe, Kent, DA10 0AH
- Welling: 146 Welling High Street, Kent, DA16 1TJ
Has Robinson Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
