Trusted Agent profile · Kent
Verified
★★★★★
3,894 reviews across 13 offices and 1 platform
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on 1 platform, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat experience from start to Finnish. Regular updates from the progression team. Theo gave us good advice at the start of our sale, Jack was very helpful as well. RJ made the house sale as smooth as they possible could. Tanks to all at RJ Eltham branch. Mr & Mrs Hayes ( Sidcup).
Thank you Mr & Mrs Hayes! It was a pleasure to assist you. Best - Jack & Team Eltham
5/5
GoogleWe used Robinson-Jakson Eltham office for our recent leasehold purchase and we were very happy with them. They helped us get a mortgage deal which was really good and they made sure everything went smoothly.
Thank you Trui! Enjoy your new home!
5/5
GoogleWe want to says big thank you to all of the staff of Robinson-Jackson on Belvedere. We felt supported and secured from your side through our first home buying experience.
5/5
GoogleThe Belvedere team, comprising George, Sharon, Amanda, Charlie and others, offered exceptional support and assistance during our home-buying process. Their expertise and commitment were pivotal in ensuring a seamless and successful transaction. We highly recommend their services for your next property purchase or sale.
5/5
GoogleWe are extremely happy with the customer service provided by Robinson and Jackson estate agents in Welling. Especially Anthony sales manager, he has been so helpful and patience with us in our journey. We are very grateful for it. And Jack who showed us the property we bought was very helpful and friendly. We recommend Robinson and Jackson in Welling a lot. We have already bought two property with them and hopefully more 😀
5/5
GoogleSteve and his team worked tirelessly to sell my property which was not the easiest. Kept me informed at all stages of the sale. I would highly recommend them.
Thank you Neil. Really pleased we could sell the family home for you. It's been a pleasure dealing with you throughout. Robinson Jackson Estate Agents Orpington.
5/5
GoogleIncredibly professional, efficient, friendly and hard working. They took all of the stress out of selling my mother's house in Welling, achieving a prompt sale at higher than the asking price. I couldn't be happier, no drama, just results.
5/5
GoogleWe are extremely happy with the customer service provided by Robinson and Jackson estate agents in Welling. Especially Anthony sales manager, he has been so helpful and patience with us in our journey. We are very grateful for it. And Jack who showed us the property we bought was very helpful and friendly. We recommend Robinson and Jackson in Welling a lot. We have already bought two property with them and hopefully more 😀
5/5
GoogleRobinson Jackson have great local knowledge, provided a professional and friendly service, and were the least expensive local agent to boot. They were always responsive, and I felt like they genuinely cared about providing a top service as a matter of professional pride. Their advice was spot on and they marketed the house really well. When the buyer was slow and a bit flaky towards the end they were super on it and kept me updated. They went above and beyond, even going out to the house for me when the date for completion came round suddenly and I wasn't able to get there to do the final meter readings! Thoroughly recommend them, this is the second time I've used them and have had the same great service both times.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWhat can I say about Robinson Jackson? I bought my flat from them eight years ago and, after the professional way that they dealt with that purchase, I recently went back to them to sell my house. From start to finish, on both occasions they were brilliant with the process - and particularly partner Spencer Humble. I trust his opinion and knowledge of the market implicitly, I can't recommend RJ highly enough.
Daniel thanks so much for the kind words, they make all the hard work worthwhile. I look forward to working for you again! Thanks again for the review. Best wishes, Spencer
5/5
GoogleThe whole team has been super helpful from start to finish. Often providing us with information ahead of our own solicitor! We were both first time buyers and honestly a bit clueless re the process: Adele, Hazel and the rest of the team helped facilitate communications across all parties always in a timely and courteous manner. I would highly recommend them!
Daniela thanks so much for the kind review and we all hope you are very happy in your new home. Best wishes for the future.
5/5
GoogleTrust me, it is an understatement if I say the Robinson and Jackson Lettings Team is the best. …
5/5
GoogleI had an excellent experience with this estate agent. They were highly professional, responsive, and guided me seamlessly through the entire process. The team's expertise and attention to detail made renting a smooth and stress-free …
5/5
GoogleAlex was extremely patient and provided an in depth guide to becoming landlords. Alex provided detailed explanations of all the different types of services and even given us the choice to source our own insurance/other services and stressed …
5/5
GoogleThank you to everyone at RJ for their exemplary work in finding me a new home. Emily is a credit to your organisation with her meticulous attention to detail and answering any questions that I had, she really put my mind at ease. I'd also …
Thank you Lance for your excellent review - much appreciated :) Hope to see you again soon!
5/5
GoogleI wanted to take the time out to Speak about the letting department in R&J in Barnehurst. …
Hi Bobby - thank you for your review and your really kind words about Abbie! It's been a pleasure finding you a tenant and working with you. We wish you the best - The Lettings Team
5/5
GoogleEmily and her team at RJ have provided outstanding service. As a polite and fantastic Lettings Manager, Emily helped resolve several issues over the phone with great efficiency. Her team, including Alex, Ellie, and Jon, also offered …
5/5
GoogleAs first time landlords we needed the best knowledge available to get our property on the market. Our experience with Robinson Jackson has been extremely good. We have a great …
Thank you so much John, this was a lovely review to read. Many thanks!
5/5
GoogleThanks to Ellie Alex Emily and Lydia for their help and support during this process. Both of them were absolutely fantastic. …
Thanks Diego! It was a pleasure working with you :)
5/5
GoogleJvon recently showed me around a home, and I was quite amazed by his professionalism. He gave me detailed information about the property and answered all of my queries clearly and patiently.Jvon done so much to accommodate all of my …
Thank you Emmanuel! Really appreciate your kind words
4/5
GoogleThere was a bit of confusion when I first transferred management of my property to RJ from the previous managing agent, but that was resolved. I chose RJ because they are local to my property and that proved the right choice as they were …
Hi Andrew, Many thanks for your review. We are glad we have made the process easier for you. Thank you!
5/5
GoogleI am a first time landlord and have been with Robinson Jackson for nearly a year now. So far all has gone really well, a few initial teething issues to begin with. But overall very pleased with Robinson Jackson they have made the whole …
Hi Jake, Thank you for your review - we really appreciate your kind words. All the best!
5/5
GoogleI recently had a property viewing with jvon and was astounded by attention to detail and quality of his work and the pride that he takes in it. He was able to provide extensive information about the property and was able to answer each of …
Kurdo, thank you for your review! We wish you all the best in your search!
5/5
GoogleRobinson Jackson have been very good, we have some maintenance issues recently at a property and these have been dealt with efficiently by the maintenance team. This recent time Tyra was extremely helpful finding quotes for work and getting …
Thank you so much Letty! Really appreciate your feedback. Many thanks again
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
