Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAs a first-time home buyer, I was a bit nervous about the whole process, but Robinson Jackson Bexleyheath made everything so much easier! From the very first meeting, the team was incredibly helpful and patient specially Margaret and her …
Zaheer · 22 April 2025 · Robinson Jackson Bexleyheath (124-126 Broadway)
Agent replied · 20 March 2026
Hi Zaheer, Thank you so much for your lovely review! We’re thrilled to hear that Margaret and the team were able to guide you through the process and make your first home purchase a smooth and positive experience. It’s always our goal to … More
★★★★★ 5/5
GoogleI cant recommend the Bexleyheath Robinson Jackson team highly enough. Great at both the sale of my current home and purchase of my new home. They went the extra distance to get over the line at the preferred completion date of all parties, …
Chris · 22 April 2025 · Robinson Jackson Bexleyheath (124-126 Broadway)
Agent replied · 20 March 2026
Hi Chris, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with the Bexleyheath Robinson Jackson team. It’s great to know that we were able to help you through both the sale and purchase … More
★★★★★ 5/5
GoogleI recently had the pleasure of working with Robinson Jackson during the purchase of my new home, and I couldn't be more satisfied with the service I received. From the very beginning, Robinson-Jackson incredibly professional, attentive, and guiding me through every step of the process.
One of the standout qualities was their excellent communication. Whether it was answering questions, providing updates, or offering valuable advice.
The entire process, from viewing properties to negotiating the final terms, was smooth and stress-free. I never felt rushed or pressured, which I really appreciated, as buying a home can be overwhelming.
Overall, I highly recommend Robinson-Jackson to anyone looking for a professional, reliable, and personable agent. Their dedication to ensuring a seamless experience made my home-buying journey enjoyable and successful. Thank you again for all your hard work!
Dipo · 20 April 2025 · Robinson Jackson Dartford
Agent replied · 20 March 2026
Hey Dipo, Thank you so much for your thoughtful and kind review! We’re absolutely delighted to hear that your experience with Robinson Jackson was smooth and stress-free. Buying a home is a big milestone, and we’re so pleased we could support you every step of the way. Communication is key, and it’s great to know that our team kept you informed and reassured throughout the process.
Wishing you all the happiness in your new home, and if you ever need anything in the future, we’d be more than happy to help!
★★★★★ 5/5
GoogleGood service, quick responses and all went smoothly
Ian · 20 April 2025 · Robinson Jackson Dartford
Agent replied · 20 March 2026
Hi Ian, We are pleased you had a great experience with Robinson Jackson. Lee is really pleased that we were able to facilitate a quick sale and a swift completion as this is never an easy thing to do. We wish you all the success in the future.
★★★★★ 5/5
GoogleI'd like to thank Stephanie & all others at this branch who helped in the selling of my Dad's property. They were a tremendous help indeed. We were supplied updates on the progression of the sale from start to finish. That's not to mention the viewings they organised. Well done on a great all round job.
Martin · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Martin,
Thank you so much for your kind words. We’re truly grateful for the opportunity to assist with the sale of your Dad’s property. Stephanie and the entire team are thrilled to hear your appreciation, it means a lot to us. Keeping you updated and making the process as smooth as possible was our priority, and we’re so pleased to know that came through.
Wishing you and your family all the very best, and thank you again for your trust and kind feedback!
Best wishes,
Tony
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleA smooth experience with a professional approach. Sam ensured steady progress and kept an eye on everything, making the process much easier. Thanks for your help!
Alicja · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Alicja,
Thank you for the lovely feedback! We're so glad to hear that you had a smooth experience and felt supported throughout. Sam takes great pride in staying on top of things and making the process as easy as possible, so she'll really appreciate your kind words.
Thanks again for choosing us, we wish you all the best in your new home!
Best wishes,
Tony
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleVery happy with the service sold very quickly and all the help to get into my new home very helpful and help with all my needs
Jason · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Jason,
Thank you so much for your kind words! We're so pleased to hear that everything moved quickly and smoothly for you. It was a pleasure helping you through the process and making sure all your needs were met along the way.
Wishing you lots of happiness in your new home!
Best wishes,
Tony
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleWe would like to extend our sincere thanks to Robinson Jackson for helping us buy our first home. A special shout-out to Aleshia, who showed us around multiple houses and was incredibly helpful and knowledgeable throughout the entire process. Natalie was also fantastic, providing timely and friendly assistance via email, always keeping us updated and answering our questions promptly.
The team at Robinson Jackson made the entire experience smooth and efficient, and we were thrilled to complete the process in just one month! They even went above and beyond, chasing up solicitors to ensure we completed before the 1st of April (to avoid Stamp Duty).
We also really appreciated the use of WhatsApp, which made communication quick and easy throughout the process. From start to finish, the service was professional, responsive, and genuinely supportive. We couldn’t be happier with the outcome and highly recommend Robinson Jackson to anyone looking to buy a home.
Emily · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Emily,
Thank you so much for your wonderful review and for taking the time to share your experience! We're absolutely delighted to have helped you purchase your first home, and it's fantastic to hear how smooth and efficient everything was.
Aleshia and Natalie will be so pleased to know their support made such a positive difference, your kind words mean the world to them and the whole team. We're especially glad the WhatsApp communication and our efforts to complete before the 1st of April made things easier and stress-free for you.
Huge congratulations on your new home! Wishing you many happy years ahead, and thank you again for recommending us so highly.
Best wishes,
Tony
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleThe team have been fantastic to deal with for our first property - in particular Tony, Natalie and Sam. They helped make sure the process went as smoothly as possible in a short turnaround. Not to mention quickly responsive with any enquiries we had. We’d highly recommend them. Thank you so much!
Louise & Lamar
Louise · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Louise & Lamar,
Thank you so much for your kind words! We’re thrilled to hear that your first property experience went smoothly and that Tony, Natalie, and Sam were able to support you every step of the way. The team always strives to be responsive and helpful, so your feedback really means a lot.
It was a pleasure working with you both, and we truly appreciate your recommendation. Wishing you all the best in your new home!
Best wishes,
Harry
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleI was really happy with R&J! From beginning to end, Sam was awesome during our sale. She always kept us in the loop, and her calm and professional attitude made everything easier. Super helpful with great communication, which is super important when you're buying or selling. My sale went without a hitch! I'd totally recommend this agency to anyone and would use them again if I ever needed to. And thank you Sam for making it happen! X
Zoe · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Zoe,
Thank you so much for the lovely review! We’re so pleased to hear that everything went smoothly with your sale and that Sam was able to make the process feel easy and stress-free. Her calm, professional approach and clear communication are exactly what we aim for, so it’s fantastic to know it made a difference for you.
We really appreciate the recommendation, and we’d be more than happy to help again in the future! Thanks again for choosing Robinson Jackson Sidcup & Blackfen, and a big thank you from Sam too 😊
Best wishes,
Tony
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleVery helpful and punctual. Happy to ask questions and easy to work with
Warren · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Warren,
Thank you for your kind feedback! We're so glad to hear you found the team helpful, punctual, and easy to work with. It was a pleasure assisting you, and we're always here if you need anything in the future.
Best wishes,
Tony
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleStaff are so polite and helpful and answer all queries. Always at hand and on the other end of the phone when needed.
Veronica · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Veronica,
Thank you for your lovely review! We're so pleased to hear that you found the team polite, helpful, and always available when you needed us. Providing clear communication and support is what we strive for, so your kind words mean a lot.
It was a pleasure working with you, thank you again!
Best wishes,
Tony
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleAleisha has been absolutely wonderful and most helpful showing us around many properties. She is very polite and most cheerful and has great local knowledge as well as property knowledge. Thanks for your time !
Vamshi · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Vamshi,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with Aleisha. Her local knowledge, professionalism, and cheerful attitude are things we’re very proud of, and it’s wonderful to see them recognised. Thank you for taking the time to share your experience, we wish you all the best with your property journey and hope to assist you again in the future!
Best Wishes,
Tony
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleGreat team at Blackfen, professional and reliable!
Elija · 20 April 2025 · Robinson Jackson Blackfen
Agent replied · 20 March 2026
Hi Elija,
Thank you for your wonderful feedback! We're so pleased to hear you found our Blackfen team professional and reliable. It means a lot to us to know we're making a positive impact. We really appreciate your support and hope to work with you again in the future!
Best Wishes,
Tony
Robinson Jackson Sidcup & Blackfen
★★★★★ 5/5
GoogleLinley has made my nervous first time buyer experience much less nerve wrecking. She was super friendly, attentive and informative going the extra mile for us and helping us in other areas. Thank you so much.
Jade · 18 April 2025 · Robinson Jackson Orpington
★★★★★ 5/5
GoogleRobinson Jackson Welling branch have been excellent in every way. Have kept me updated at each stage of the process. Would definitely recommend
Julia · 17 April 2025 · Robinson Jackson Welling
★★★★★ 5/5
GoogleIt had a great viewing specially with luke, very professional knowledgeable, and easy to talk to.
All the staff are really kind and answered all my questions and made the process smooth.
Highly recommend!!
Sanjay · 16 April 2025 · Robinson Jackson London (123-125 Plumstead Common Road)
★★★★★ 5/5
GoogleFantastic customer service and attention to detail throughout the process
Ruby · 15 April 2025 · Robinson Jackson Barnehurst
Agent replied · 11 October 2025
Thank you for your review, it is greatly appreciated!
★★★★★ 5/5
GoogleWe were lucky that a friend recommended Robinson Jackson. We were kept updated from start to finish and we couldn’t have asked for a better service.
Michael · 13 April 2025 · Robinson Jackson Dartford
Agent replied · 4 June 2025
Hi Michael, Thank you so much for your kind words. We’re really pleased your friend recommended us and even more pleased we lived up to the recommendation! It was a pleasure helping you through the process, and we're so glad you felt well looked after from start to finish. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleRobinson Jackson were outstanding help in the sale of my flat. My initial sale fell through at last minute, due to no fault of Robinson Jackson and the team were incredibly supportive and attentive. Simon quickly worked to achieve another …
D · 13 April 2025 · Robinson Jackson London (256 Kirkdale)
Agent replied · 13 April 2026
Dear Debbie,
Thank you for taking the time to review our service and for your wonderful review! We're so pleased to hear that Robinson-Jackson was able to support you … More
★★★★★ 5/5
GoogleMy heartfelt thanks to Simon, Byron and Saphire for the excellent work in marketing and engaging a positive sale of our 3 bed house. It wasn’t easy and the buyers were very difficult, however Saphire in particular was so tenacious and brought the sale home. Thank you to you all, a job well done. Many thanks Colin Byron
Colin · 13 April 2025 · Robinson Jackson London (256 Kirkdale)
Agent replied · 13 April 2026
Dear Colin,
Thank you for taking the time to review our service and for your kind words. We're thrilled to hear that you're happy with the outcome of the sale. It truly was a team effort, and we're so glad that the our dedication made a difference in bringing it all together. We appreciate your trust in us throughout the process. If you ever need assistance again in the future, don't hesitate to reach out. Many thanks again, and wishing you all the best.
Rob Wright
Owner Partner
Robinson-Jackson Sydenham
★★★★★ 5/5
GoogleRecently completed a purchase with Robinson Jackson and absolutely delighted with the service. Against all odds, we beat the stamp duty tax and we are so grateful to Saphire who made sure everyone in the chain kept moving and we were always informed of anything going on. Absolutely brilliant thank you!
Sarah · 13 April 2025 · Robinson Jackson London (256 Kirkdale)
Agent replied · 13 April 2026
Dear Sarah,
Thank you for taking the time to review our service. We're so pleased to hear that you're happy with the service and that we could help you beat the stamp duty tax. We're thrilled to know you felt well-informed throughout the process. It was a pleasure assisting you with your purchase, and if you need anything in the future, don't hesitate to reach out. Many thanks again!
Rob Wright
Owner Partner
Robinson-Jackson Sydenham
★★★★★ 5/5
GoogleBrilliant representative Michelle. Very helpful, professional, personable and knowledgeable and left me plenty of material on houses for sale/sold in my Close and similar properties in the area. I would definitely recommend RJ agents.
Jayne · 12 April 2025 · Robinson Jackson Swanley
★★★★★ 2/5
GoogleA complete waste of time. I had two viewings cancelled within 24 hours, one just a few hours before it was scheduled, apparently due to a "diary overlap," and the second because there was "no team available." With so many branches, you'd think someone from another nearby location could step in, especially when they’re only minutes apart.
What frustrated me the most was being called and asked when I could reschedule, as if the cancellations were my fault. I had booked time off work specifically for these viewings, only to be let down last minute, twice.
There seems to be an inconsistency in service depending on the branch you’re dealing with, which is incredibly frustrating. I’ve also had previous experiences where booking a viewing felt like begging. The worst part is spotting a new listing you’re interested in and then realising it’s with Robinson Jackson, it’s like a game of chess trying to guess what level of service you’ll receive.
Frankly, the whole experience felt unprofessional and immature. If you're going to cancel a viewing on the day, the least you can do is apologise, not casually say, "Unfortunately, we don't have anyone available, when can we rebook you?" Very disappointing.
Shari · 11 April 2025 · Robinson Jackson Dartford
Agent replied · 4 May 2025
Thank you for taking the time to share your feedback, and I’m genuinely sorry to hear about your recent experience with us. It’s clear we’ve fallen short of your expectations. More importantly, the level of service we aim to provide.
We completely understand how frustrating it must have been to have two viewings cancelled at short notice, especially after you made time in your schedule to attend them. That’s not the experience we want anyone to have, and I apologise sincerely for the inconvenience caused.
You are right, where possible, we should be doing more to offer solutions, such as involving nearby branches or ensuring clearer communication around availability, but the other offices diaries are already planned out and due to unforeseen circumstances, this situation has arisen. I also want to acknowledge your point about how the situation was handled on the phone, this should have been approached with more consideration and care, and we will be putting training in place, so this does not happen again.
Please be assured that your comments have been taken seriously and will be shared with the wider team so we can reflect, learn, and improve. If you're open to it, I’d really like the opportunity to speak with you directly and see if there's anything we can do to put this right.
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