5/5
Rating only, no written review.

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3,895 reviews across 13 offices and 1 platform
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,895 reviews on 1 platform, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
We used Robinson Jackson to buy our first property. Nothing was ever an issue and all my many queries were answered swiftly! As a first time buyer, the whole process can be really daunting, as we had no prior experience to fall back on, nor a timeline of how things work. But the experience we have had, has been so easy and I cannot fault Robinson Jackson at all - huge shout out to Sam, Stephanie, Natalie, Harry and Tony! Thanks again π
Hi Clare, Thank you so much for your kind words and for sharing your experience, it really means a lot to all of us here at Robinson Jackson Sidcup & Blackfen! Buying your first home can definitely feel overwhelming, so weβre absolutely thrilled to hear that we were able to help make the process smooth, straightforward, and as stress-free as possible for you. Itβs always our goal to offer clear communication and support every step of the way, so your feedback is incredibly appreciated. A big thank you from Sam, Stephanie, Natalie, Harry, and myself, we all really enjoyed working with you and are so pleased to have been part of your first home-buying journey. Wishing you all the best in your new home, and remember, weβre always here if you need anything in the future! Best wishes, Tony Robinson Jackson Sidcup & Blackfen
5/5
Hats off to all the team at Welling. Always helpful, efficient and transparent. Buying a property can be stressful but with help from welling branch it lightens the load. Thank you Sue for allowing us the extra time to view the property and answering all our questions.
1/5
Treated me like I was bothering them by trying to buy a property. All other estate agents in the area were simply more professional and more relaxed.
Dear John, Thank you for sharing your feedback. I'm truly sorry to hear that your experience with us did not meet your expectations. We strive to provide a welcoming and professional service to every client, and it's clear you felt we fell short in your case. Your comments are important to us, and we will be using them to improve how we support and engage with our customers. Best regards, Tony Robinson Jackson Sidcup & Blackfen
5/5
Sam, Stephanie, Natalie, Harry, & Tony were amazing. Original buyers pulled out, but they got us back on the market and got sold within weeks. Always helpful on the phone, and will call back straight away if you leave a message. All information required was always sent over, and constantly updating. I cannot recommend Robinson and Jackson Sidcup highly enough. It's been a pleasure.
Hi Matt, Thank you so much for taking the time to leave such an amazing review, it really means a lot to all of us here at Robinson and Jackson Sidcup! Sam, Stephanie, Natalie, Harry, and I are all so pleased that we were able to help you get everything back on track after the initial setback. We understand how stressful and frustrating it can be when things don't go to plan, so it was really important to us to act quickly and make sure the process was as smooth and stress-free as possible for you. Your kind words about our communication mean a lot, we always aim to be as responsive, clear, and supportive as possible, so to hear that you felt updated and looked after throughout really makes all the hard work worthwhile. It was an absolute pleasure working with you, and we're so proud to have been part of your journey. Helping clients through both the exciting and challenging parts of moving is why we do what we do. Wishing you all the very best for the future in your new home, and please do keep in touch! If you ever need any advice, assistance, or just have a property question down the line, weβre only ever a phone call away. Best Wishes, Tony Robinson and Jackson Sidcup
5/5
Thank you so much Robinson and Jackson for helping us buy our first home! π The whole process was made so smooth for us as first time buyers from start to finish and we were kept informed and updated throughout it all via WhatsApp which was a quick and efficient way to get in touch ππΌ A big shout out to Tony, who was able to accommodate us with a viewing on a Saturday, showing us around thoroughly, answering any questions that we had, and letting us know as soon as possible after hours that our offer was accepted! We also wanted to give a big shout out to Sam, Stephanie and the team who were excellent throughout it all and were all super friendly and approachable!ππΌ Sam was very efficient who always responded very fast to any questions that we had, with Stephanie stepping in when Sam wasnβt around! She also was absolutely excellent at chasing through out our chain making sure this was done regularly throughout the week, and speaking to all solicitors involved to get things moving along and pushed through when things began to slow down a lot! Without her and the team, we probably still would be waiting to exchange! We really appreciate everyoneβs efforts over the last 4/5 months at Robinson and Jackson Blackfen and we will most definitely be recommending your branch and using you again in the future! π Thanks again, Charlotte and Callum!π
Hi Charlotte and Callum, Thank you both so much for taking the time to leave such a thoughtful and detailed review, it truly means the world to us! It was a real pleasure helping you find and secure your first home, and Iβm so glad we could make the experience as smooth and stress-free as possible for you. Iβm really pleased that the WhatsApp updates worked so well and helped keep everything quick and clear throughout the process. I'm thrilled I was able to show you around on the Saturday and be the one to share the good news about your offer being accepted, moments like that are always special! A huge thank you as well for recognising Sam, Stephanie, and the rest of the team. Weβre incredibly proud of the way they work so hard behind the scenes, especially when it comes to chasing solicitors and keeping things moving, even when things get tough. Youβve been an absolute pleasure to deal with from start to finish, and we couldnβt be happier for you both as you start this exciting new chapter. Thank you once again for choosing Robinson Jackson Sidcup & Blackfen, and for recommending us too! Please donβt hesitate to get in touch if you ever need anything in the future. Weβll always be here to help. Wishing you both every happiness in your new home! π‘β¨ Best wishes, Tony Robinson Jackson Sidcup & Blackfen
5/5
Sarah showed us around was informative, polite and friendly.
Hi Melisa, Thank you for your kind words! We're so pleased to hear that Sarah made a great impression, being informative, polite, and friendly is exactly what we strive for. We'll be sure to pass your lovely feedback on to her. If there's anything else we can help with, please don't hesitate to get in touch! Best wishes, Tony Robinson Jackson Sidcup & Blackfen
2/5
The experience so far has been disappointing. At this point, I wouldn't recommend the service, though Iβm still hopeful that things might improve and I can update this review more positively in the future. β¦
5/5
Agents in Robinson Jackson Swanscombe & Greenhithe has been very helpful in finding our desired home. They demonstrate excellent customer service especially Joseph and Emily. We highly recommend them if you are looking for properties in these areas.
Thanks so much for your kind words and for taking the time to leave this lovely 5* review Angela. We really appreciate it. Kind regards, the RJ Swanscombe & Greenhithe team
5/5
The sales team have been super helpful and pro-active from booking in viewings to being updated.
Thanks for taking the time to leave us a 5* review Tia. It is truly appreciated. Kind regards, the RJ Swanscombe & Greenhithe team
5/5
A very friendly and professional branch. Very helpful staff and valuer was precise and realistic on the value of the property and what could be achieved. Regular updates and obtained the asking price. β¦
Thanks so much for your kind words and 5* review Joeanna. It is much appreciated. Wishing you all the best with your onwards journey. Kind regards, the RJ Swanscombe & Greenhithe team
5/5
Hannah was so helpful, highly recommend!!!
Hi Jess, Thank you so much for the 5 Star Review! It is great to hear that Hannah was so helpful. We will make sure we pass on your kind words. Thank you for using Robinson Jackson Dartford Estate Agents.
5/5
We recently completed the purchase of our home via Robinson Jackson. We are very happy with the support given throughout the process. Robinson Jackson is extremely professional and prompt in all their dealings. Happy to recommend them anytime
Hello Sree, Weβre so pleased that you found your new home through us and had such a great experience. Providing top quality service is something we truly pride ourselves on, and itβs fantastic to hear that we met your expectations. Wishing you all the best in your new home!
5/5
Had a great experience with Tippi throughout the viewing today! She was professional, knowledgeable, and very responsive. Highly recommend!
5/5
Very professional estate agents, we dealt with Sarah who took initiative. We are fussy buyers and she was very accommodating to our requests and never made us feel bothersome. She also clearly had an understanding of the property, the area and the client needs which helped answer a lot of questions straight away.
Hi Cem, Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience with Sarah, she really does take great pride in providing a professional, knowledgeable, and client-focused service. It's especially lovely to hear how accommodating and understanding you found her, even with your specific requirements. We believe that no question is ever too much, and it's great to know Sarah made you feel that way. Weβll be sure to pass on your kind words to her! If thereβs anything else we can help with, now or in the future, weβre always here. Best wishes, Tony Robinson Jackson Sidcup & Blackfen
5/5
Liam was very helpful in our property search and after our initial chat, called back straight away to confirm viewing. He also offered us advice about instructing a solicitor and a free quote. Friendly reliable service, highly recommend especially for first time buyers.
5/5
Very good service throughout the whole process, from doing the viewings where the agent had great knowledge of the property to our progressor who went above and beyond in the process
Dear Samuel, Thank you for taking the time to review our service. We're thrilled to hear that you had such a positive experience. We always strive to provide excellent service, and it's great to know it made a difference for you. If you need anything else, feel free to reach out. We wish you all the best. Rob Wright Owner Partner Robinson-Jackson Sydenham
5/5
Great service provided by Matt and the team, they were always so friendly and helpful. I felt comfortable using their service instantly.
5/5
Contacted Robinson Jackson on a Monday afternoon and was contacted first thing on the Tuesday for a free valuation and advice on options to extend vs. sell my property. Really thorough and useful market guidance and evidence. Made the experience, quick, personal and seamless. Excellent and professional service. Thank you Harrison.
5/5
Rating only, no written review.
Thank you Bashir! Much appreciated. Kind regards, the RJ Swanscombe & Greenhithe team
5/5
Thank you Robinson Jackson for helping us buy our home. We really liked how friendly and supportive you were in helping us with the process. πͺ΄ I highly recommend Robinson Jackson. Thank you π β¦
Thank you so much for your lovely review! Weβre thrilled to hear you felt supported throughout your home-buying journey. Wishing you all the best in your new home! π‘ β¦
5/5
I have just purchased a property with Robinson Jackson Bexleyheath and I can't praise them enough. A great team throughout ....the progression team did a really good job keeping everything moving forward. The only thing that slowed the β¦
Hi Julie, Thank you so much for your wonderful feedback! We're so glad to hear that you had a positive experience with our team at Robinson Jackson Bexleyheath. Our progression team works hard to ensure everything moves smoothly, so itβs β¦ More
1/5
Incompetent agents made me lose a property. I saw a property I was interested in, asked a few questions which got answered to me over email the next morning. That same morning I sent two more questions β¦
Hi Jordan, I'm really sorry to hear about your experience and understand your frustration. Itβs disappointing when communication doesnβt meet expectations, especially when youβre actively interested in a property. I appreciate you sharing your feedback, and Iβll make sure itβs taken seriously.
5/5
I cannot thank Robinson Jackson Bexleyheath enough for their support with my property sale and purchase. They were very respectful in dealing with my requests with the sale, and their continued support and perseverance to get the β¦
Hi Phillipa, Thank you so much for your amazing feedback! Weβre thrilled to hear that Neil, Marcus, and Margaret were able to provide you with such excellent support throughout your sale and purchase. We always aim to go above and beyond β¦ More
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The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 529.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.