5/5
I signed a couple of forms and left Robinson-Jackson to get on with it. A very professional helpful service from start to finish. The team kept me updated throughout the process. I have no hesitation in recommending them.

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3,819 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,819 reviews on two platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I signed a couple of forms and left Robinson-Jackson to get on with it. A very professional helpful service from start to finish. The team kept me updated throughout the process. I have no hesitation in recommending them.
5/5
I was very impressed with all the staff at Robinson & Jackson. My property purchase was quite an awkward one in that the vendors sold the property before getting their affairs in order so the experience was extremely protracted and frustrating. The Robinson & Jackson guys kept me updated every step of the way and did all they could to move the process along and made a very frustrating sale bearable. Thanks guys.
5/5
After selling my property through Robinson Jackson (Plumstead Common Rd) I highly recommend them. They dealt with my sale with 5 star treatment from start to finish & Hazel & the others always kept me in the loop every step of the way!! If you are thinking of selling or renting your property in the area please give these guys a try!! You wonβt be disappointed ππΌ
5/5
We couldnβt praise the staff more at the Sydenham branch, they were professional and helpful from start to finish, making sure our sale went through smoothly and as quickly as possible. They were always there to answer any questions that we had. I would definitely recommend the branch to others trying to sell/buy and we would use them ourselves again without any hesitation. A 5 star service and team all round
Dear Emma Thank you for your review and wonderful comments, the team are absolutely delighted. Good luck to you and your family in the new home. Thank you for your custom and the box of goodies! Rob Wright
1/5
Worst experience sold and brought with robinson jackson the sales progression team are absolutely useless. Rude, unprofessional, liars. Avoid
5/5
We didn't sell our house with Robinson Jackson but came involved with Sharon in Belvedere because our buyer sold his house with them. Despite not directly being her client she was fantastic, helpful, supportive and understanding. Without her dedication in chasing agents and solicitors we would never have made the completion deadline. Unfortunately we sold our house with Ward and Partners in Barnhurst who were useless and in hindsight that proved a bad decision. Sell with Robinson Jackson! All the staff are friendly and Sharon is their star! Viv and Roy Wilson
5/5
Robinson Jackson Belvedere is the best Estate agent I have ever come in contact with. They are passionate about what they do. I sold my property through them, I have never seen a team of dedicated workers in my life. What inspires me most, is the way the team works like a family. Jack manages the team well, George was fantastic, he assured me that my property would be sold, and it was sold in no time, Amanda too did her best. Sharon, the eloquent sales progressor is the strength of the branch. Sharon would never give up on anything, she would even push the other estate agents (if you are in a chain) to work as quickly as possible. I would recommend Robinson Jackson to anyone in and around Belvedere, use them and you will never regret. Olawale
5/5
Very friendly and helpful staff. Stewart has been extremely helpful. They listen to your needs when wanting to rent and they are very efficient. We have been very impressed with their help which is what you need. I would recommend this branch for renting.
5/5
Ben Harrington and his team have all been first class during the sale of my property and my purchase. From the very start, Ben, Conor and James made contact weekly to keep me updated on the progress of my sale. They were also very patient whilst I searched for my perfect property. Once the sale and purchase were progressing, Sue was so helpful and efficient. Trish & Ben (mortgage advisor) were also really helpful. They made a daunting and stressful process so much easier for me. Huge thanks to Ben, Sue, Conor, James, Trish & Ben. A helpful, efficient, professional and friendly team.
5/5
Professional , helpful , polite , prompt , positive The list goes on , would recommend this branch to both buyers and sellers Made the purchase of our house easy
5/5
Recently exchanged and although we went through on line estate agents we found that Robinson and Jackson in blackfen so helpful that we wished we had gone with them. Their service was friendly and professional. Especially Natalie , Lauren and Andy. Highly recommended
5/5
I never leave reviews; however, I felt the need to say what a fabulous experience I had dealing with Andrew and Natalie in fact the whole team whilst selling my property, I am a lady in my late seventies so was fairly worried about going through this process, but everyone made it such an easy experience and always put my mind at rest. I particularly liked the advice they gave me right at the beginning of the process when people were putting in offers, Robinson Jackson told me when they felt I shouldn't jump to the first offer when they thought I could achieve more money, which I liked... Throughout the rest of the sale, they kept me up to date with what was happening and answered all my questions honestly & quickly, there wasn't a time where I felt unsupported. Mrs Marsham
5/5
Robinson and Jackson assisted with both my selling and buying. Buying proved tricky (and emotional!) at times but the whole team were brilliant! They were compassionate, supportive, friendly, consistent, with excellent communication and on the ball at all times. I would highly recommend! Their professionalism, service and expertise was A* class! Thank you!!
5/5
Robinson & Jackson were so efficient from the first moment we made contact with them. The valuation of the flat was fair and once viewings took place, Andy Greene made sure we got the best price and the best buyer. The whole experience was faultless from start to finish, being kept well informed the whole way through. We would not hesitate to recommend the team at Blackfen office and would like to thank you for a great service.
5/5
I can only praise these Estate Agents they do a fantastic job and the staff are especially friendly and go that extra mile. I would recommend Robinson Jackson to everyone.
1/5
Avoid! Bullish sales techniques.... weekly phone calls telling me my price needed dropping & that was why I wasnβt selling. Gave my property to Haarts to sell & 3 weeks later sale ageeed for Β£4,000 over my asking price. The brand is the only reason people will call these guys because there knowledge & customer service is beyond a joke.
5/5
Fantastic service from R&J. Our sale was smooth & problem free thanks to the staff at the Swanley branch. Always at the end of the phone when he had a query, and always willing to help. Thank you!
5/5
I sold my property with Robinson Jackson and had a excellent service. John, & Steve were fantastic and I would like to buy a few properties through them again. Hassel free
5/5
House purchase from Orpington Branch I have recently brought a house from the Orpington Branch, of Robinson Jackson Estate Agents. Sharon & Katy ( sales progression team ) have been brilliant, often helping with the sale of my house aswell, would recommend them without any hesitation.
5/5
Everyone was very helpful with my flat purchase. The viewing was confirmed by email and the lady showed up on time. The communication was good throughout the purchase and the progressing team followed up throughout.
5/5
Fantastic service start to finish when we bought our first home. Would 100% recommend.
5/5
RJ Plumstead staff are extremely thoughtful, patient and considerate to your needs. We have not had a bad experience and we have both bought and sold through them on numerous occasions. Highly recommended.
5/5
Great service from all staff involved, always keeping us informed of how the sale was progressing. Would certainly use and recommend Robinson Jackson
1/5
Great saleman, awful estate agent This was our first time we had sold a property so when Matt came in with his Salesman approach of 'I know 200 people looking for a house like your's' I should have known it was too good to be true but anyway I still went with them. Considering they sold the property from new build, the plans they put on the website were wrong! They valued the property at Β£345k and to be fair to them the sales price was Β£327k however this was only after chasing them constantly to try and get a response about people who had been to see our house. It took nearly 2 and a half months and we hardly had any viewings. The company just didn't care about anything to do with the property as long as they sold it. Matt also gave us rubbish about 'you will have me as a point of contact', didn't hear from him again..... Once the house was sold officially I think in November we did not hear from Robinson and Jackson again until around Feb time, they gave us no updates on the sale, no information about how the chain was doing, nothing. We thought this all came through the solicitor until we received a call from Village Estates in Sidcup (for another part of the chain). Village Estates contacted us regularly with an update and gave us everything we needed. After receiving a call from the manager at R&J we were told in Feb that the lady dealing with our after sales was Jackie, to which we replied 'who?'. They were supposedly meant to have contacted us every week, given us updates, let us know how things were progressing but we'd had nothing. Still after everything we have only heard from the company once or twice since we have accepted the price. Be warned, if you want service don't go with Robinson And Jackson Swanley, incompetent, lazy, money grabbing salesmen. If you want your house only to be sold and you don't care about service, go to an online one. If you want to sell your house, constantly have to chase up your estate agent, pay over the odds in comparable to the service you get and then get absolutely no contact for months because they have got you an acceptable offer, go to Robinson & Jackson in Swanley, they would be perfect for you
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Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 524.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards: Robinson Jackson, Blackfen won Platinum; Robinson Jackson, Orpington won Gold; Robinson Jackson, Bexleyheath won Trusted Agent; Robinson Jackson, London won Trusted Agent.
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