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Robinson Jackson estate agents in Blackfen, Bexleyheath, Orpington and 7 more

4.8

★★★★★ Excellent

3,819 reviews across 13 offices and 2 platforms

www.robinson-jackson.com

Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,819 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

3,818

Reviews on Google

All 13 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 13 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinson Jackson's 13 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Robinson Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We both bought the house and sold it 5 years later with Robinson and Jackson. They've always been very attentive listeners, and in selling they found us 1 buyer with only one viewing, in a moment in which the market seemed to be though.

Riccardo · 25 June 2019 · Robinson Jackson Welling

5/5

Google

I have been looking for a 2 bed for let for about 2 month & I approached Robinson Jackson...fortunately for me I feel in a good hand (James Kamara) @ welling. Such a friendly & professional staff member of the team. Good & excellent customer service ..well done & keep it up

Oluwakemi · 25 June 2019 · Robinson Jackson Welling

5/5

Google

Having had been on the market with another estate agent for six weeks and having had only six viewings in this whole time we were left with the choice of reducing the price or changing the estate agent. From the first moment of meeting with Tony from Robinson Jackson Welling we felt confident that him and his team he could sell our house without having to reduce our asking price. He spoke sense from the moment he walked in the door and was honest from the get go, he knew the marketplace, he knew who our potential customer would be and he knew how to market our home. The result.....our home SOLD IN UNDER 10 DAYS without having to reduce the asking price!!!! Our dedicated sales progressor Sue was amazing she practically held our hand through every step of the process as and when it happened (sometime making things happen that little bit faster if she could). If we were stressed about something or didn't understand something she picked up the phone and talked us through it, she almost became one of the family! We cannot praise Tony and his team highly enough, we wish we had been recommended Robinson Jackson Welling before listing elsewhere as if we had we would have saved ourselves six weeks of sitting stagnant. So I thoroughly recommend to others to learn from our mistake and go to Robinson Jackson Welling first!

Robert · 25 June 2019 · Robinson Jackson Welling

5/5

Google

I bought through Robinson Jackson and I can honestly say the service was top notch. Tony Hodges was dealing with the sale and was always working hard and chasing things to move the process along. I would definitely consider using them to buy and sell in the future. Thanks again for all your efforts and I look forward to picking up the keys on the 31st :-)

Paul · 25 June 2019 · Robinson Jackson Welling

5/5

Google

We have been using Robinson Jackson’s Property Management service for quite some time. This year has been rather troublesome with tenants staying in our property after a Section 21 notice was served and failing to pay rent. Despite this we never felt anxious or worried and that was all thanks to the hard work and the reassuring communications of the management team. The whole team are very competent, including Wendy, but we would like to particularly point out for praise Stephanie who this year we have mainly been dealing with. She has been efficient at organising and getting jobs done quickly, has a fantastic phone manner and you are left feeling that your property is in a safe pair of hands. This was particularly useful last week when we were out of the country as she diligently dealt with the process of house maintenance issues and preparatory work to enable the new tenants to move in. We are extremely thankful that we have this team working with us!

Mr · 25 June 2019 · Robinson Jackson Welling

5/5

Google

I completed on a purchase with RJ Welling last week. I must say that the whole experience with Robinson Jackson Welling from start to end has been fantastic. Scott showed us the property initially & he didn't try any pointless sales spiel - nice guy. Scott handled our offer & got back to me in good time & from that point onwards, it was mostly managed by Tony Hodges, who was very thorough & informative & constantly kept us up-to-date throughout. I found at no stage did I need to chase anyone at RJ. We also used their in-house Mortgage Advisor Caroline (who is brilliant) & her colleague Gary for Life Insurance+Mortgage Protection (who is also brilliant). I phoned the branch directly a few of times & also spoke to other RJ staff & they were always friendly & helpful & always passed on my messages. Overall I would recommend them, friendly team & just seem like an organised branch. I have dealt with other RJ branches in the past & generally have had good experience where applicable.

Ashley · 25 June 2019 · Robinson Jackson Welling

5/5

Google

We bought both of our Buy To Let properties through Robinson & Jackson and received great service, so it made perfect sense for them to manage them too. Stephanie's help with this over the years has been invaluable. I can highly recommend.

Susan · 25 June 2019 · Robinson Jackson Welling

5/5

Google

Excellent service from everyone I dealt with on the Robinson Jackson Team. They kept me fully informed and assisted with the viewings which due to living some distance away we couldn't manage. They were not the cheapest but their quote was competitive and the family were comforted by how many properties others had also entrusted to them to sell. Highly recommended!

Simon · 25 June 2019 · Robinson Jackson Welling

5/5

Google

I can't thank Scott, Tony and the team enough at Robinson Jackson, Welling for the outstanding service I received when buying my property From the first phone call I made inquiring about a property to finally completing, I can honestly say the team did everything they could to make my purchase as smooth as possible for me... Scott immediately was very professional, friendly and accommodating on the phone when fitting in my first viewing and made time to arrange additional viewings if I required. He was always available to answer any questions I had as my purchase progressed and I was delighted he could be the one to tell me when my offer had been accepted! Being a Help to Buy customer, I had lots of questions and Scott, Tony and the team always got back to me without fail to reassure, advise and answer all the many questions I had. When it came to the process of exchanging, Tony did everything he could to assist in progressing this as soon as possible ensuring he spoke to all relevant parties on my behalf. I would personally like to thank Scott, Tony and all the team at Robinson Jackson for all their hard work, expertise and excellent customer service they provided. Thanks to them, it made my experience of buying my first home a dream! I would definitely recommend and will be using them again in the future! Well done and thanks so much guys! Jen

Jennifer · 25 June 2019 · Robinson Jackson Welling

5/5

Google

I found the staff at Robinson Jackson Blackfen branch very helpful and caring with my purchase of my new property in Sidcup . Sam & Lauren kept me updated all the way through the purchase Thank you girls

June · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

Brilliant Estate Agents, what felt like the longest move in history (not down the the agents may I add) their customer service and reassurance throughout the whole process was really good with regular updates throughout the whole process. Special thanks to Sam in the progressions team and Natalie in Sales.

Rebecca · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

If you want the best customer service and the best support during the whole sale & purchase process this is the agency you should sign up with. From the sale team to the progressing one you just deal with committed professionals. 5 star indeed

Valentina · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

Samantha and Lauren thank you so much for all your advice and help during my purchase. Nothing was too much trouble. To Luke the mortgage advisor, great advice regarding my remortgage and mortgage for my onward purchase, thank you so much. Andy they are all a credit to you. The whole team are friendly, welcoming and genuinely wanted to make my move as easy as possible. Angie - Sidcup Road

Angie · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

Sold my house recently through Rob/Jackson, the service was excellent, recommended a few friends also who have sold their places with them also. The sales team are very good however the girls Lauren and Sam in the progressions team are excellent, very quick to get paperwork turned around and get back to you with information promptly. Highly recommend 👍🏽

Garth · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

I Can't rate the team at Robinson Jackson enough! Very helpful & professional, they certainly made the whole process of selling/buying my property a lot less stressful. I will be using them again in the future and I would happily recommend them to others.

James · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

I’m not one for reviews, BUT Sam at Robinson Jackson ( Blackfen) deserve it . . . We’re just about to complete on the sale of our property via an online agent but wanted to pass on a special thanks to Sam at Robison Jackson who successfully managed to keep things alive and close the deal even despite difficulties with a first-time buyer at the bottom of the chain who put everything at risk. We’d not engaged with Sam directly until it looked like we might lose our dream house, but with her help and assistance, we soon managed to get everything on track. Sam’s communication and proactive input were second to none as she kept us updated with the overall progress. She set times and dates for calls and stuck to her word with follow-ups, which is just what you need when dealing with such a stressful process All that’s left to do now is to pick up the keys for our new property!! Thanks again

James · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

I have just exchanged on my property in Sidcup through Robinson Jackson Estate agents, and cannot recommend them highly enough. They valued my property a little more than some other local agents, and within a couple of weeks we agreed a sale with the buyer at a price we were delighted with. The agent was always accommodating when it came to viewings, and kept us up to date on a regular basis. However the real service form the agent began from this point, all the team put a huge effort in to get us to exchange. They really went the extra mile, and always with kindness and complete professionalism. If it wasn't for the agent and in particular Sam & Lauren on the sales progression side, we would not have exchanged contracts. A huge Thank you to Andy, Natalie, Sam, Lauren and all the team at Blackfen.

Ben · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

Are all estate agents the same? Maybe There's a stereotype for a reason. The thing that makes Robinson Jackson stand out for me was the progression team. The team that puts in the hours after the agents have done their bit. The team that in today's market has the hardest job. It seems like more chains collapse more now than ever Meaning this team was even more vital. Sam and Lauren really went the extra mile for us, staying late coming in on days off and always keeping us informed. We had a stressful purchase due to difficult sellers but Lauren and Sam made this bearable, I doubt we would have completed without them in our side. The chocolates and prosecco we gave them was nowhere near enough. I have no problem recommending Robinson Jackson to anyone who needs a reliable helpful team. 5 stars

David · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

This was the second time using R & J and I must say we had the best experience from start to finish. Due to the chain being a little complicated they kept us updated at all times and also made me feel at ease during exchange and complication. All of the staff are friendly and very helpful and would keep my updated thorough the whole process. Sam and Lauren are fantastic and would always call me back and would always make sure all parties were updated with great communication. I just want to say a very big Thankyou for all of your persistence on helping us exchange and for helping us get though what seems another crazy sale and purchase. I have no idea how you do that job everyday knowing it’s not just one chain you are dealing with. You ladies have been most helpful and very easy to get hold of and have always responded in a great time which I’m sure has helped us and has for sure kept me at ease. When coming into the branch you both have always made me feel relaxed and always given me a full update. The communication has been great and we have never had to chase you for answers which I’m sure has kept me at bay this time round. Again me and my family are most grateful for all at Robinson Jackson Blackfen for all the help you have given us over the last year to make this happen today. Also a Thank you to Andy and Harry too who have been fab too.

Jane · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

We've had such a pleasant experience buying our first property though Robinson Jackson- Sidcup & Blackfen. Sam & Lauren were especially helpful, always very responsive, quick to help & even sent weekly updates of the progress without us having to ask. I would confidently recommend using Robinson Jackson, couldn't fault them.

Stacey · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

We have recently had the fortune to deal with the after sales team at Robinson & Jackson ( Sam & Lauren). We actually used an online agent to sell the property which was ok but had it not been for Robinson & Jackson I feel sure the sale would have fallen through. Their professionalism and support throughout has been invaluable, they made sure we were given weekly updates and when things were not going smoothly, worked diligently to sort them out. Were we to move again I would not hesitate to use them. I really think it is a case that you get what you pay for and whilst an online agent may appear to be a good option, they lack the knowledge and understanding required to complete the sale. Could not recommend them enough!

Kate · 25 June 2019 · Robinson Jackson Blackfen

5/5

Google

Staff very helpful and friendly we can have a viewing very quickly and available 7 days. I recommand

Yannick · 25 June 2019 · Robinson Jackson Swanscombe

5/5

Google

Robinson Jackson are extremely professional and helpful in every way and recommend them to future home sellers, thanks to all the staff especially Laine & Tracey

Lee · 25 June 2019 · Robinson Jackson Swanscombe

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robinson Jackson

Which Robinson Jackson office has the most reviews?

Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 524.

Where are the Robinson Jackson offices?

The 13 Robinson Jackson offices, by town:

Has Robinson Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Jackson, Blackfen won Platinum; Robinson Jackson, Orpington won Gold; Robinson Jackson, Bexleyheath won Trusted Agent; Robinson Jackson, London won Trusted Agent.

Want Robinson Jackson to help?

Send Robinson Jackson a message.

What do you need help with?

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