Robertson Smith and Kempson estate agents in London

★★★★★ 5/5

Google

Very professional and honest service here. I purchased a property with them in August and it was pain free with lots of good advice and support. I particularly like their policy that once an offer is accepted the property is off the market until your mortgage comes through. No gazumping here!!

Shomo · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

When asked RSK to sell our property, the staff were brilliant from the word GO!! We were constantly kept up to date with proceedings and as we are located quite a distance away from the sale property, it was never too much to ask if we needed RSK to pop round to the property to look at something or sort something out. I can highly recommend RSK for dealing with the sale of your property. Thanks to all the staff at RSK for their hard work and quick turnaround of the sale of our property.

Wayne · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We received an excellent and highly professional service from the Hanwell office of RSK when we sold through them recently. Many thanks in particular to James for his expert negotiation skills! We would definitely use RSK again and recommend them highly.

Jenny · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Paul, James, Stefan and Gurvinder were great at helping us sell our house. Their pro active approach, customer care and advice were first class. They were superb and kept us in the loop at all time. Will definitely use them again, thanks.

May · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We recently bought a flat through RSK Hanwell and really appreciated the no pressure, relaxed attitude to the purchase that James brought - it contrasted starkly against some of the more pressurized sales pitches we experienced elsewhere. James was available throughout the purchase when we needed him and everything went extremely smoothly. Would recommend.

Richard · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

I first encountered RSK 25 years when I bought my first flat and have returned to them over the years for other sales and purchases. I have just bought a house through James at RSK and really appreciated his care, surefooted guidance and attention to detail. Nothing was too much trouble and the rest of the team were really helpful too. My grateful thanks.

Elaine · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Five years ago we bought a flat in Hanwell through RSK and Paul and his team left a very positive impression on us, more so than other agents in the area. Despite our small budget they actually listened to us, showed great patience and worked very hard in finding us a property. It was a no brainer therefore for us to go back to them 5 years later when we decided to sell the same flat. From our initial meeting with Paul we knew we were in safe hands; friendly, professional, knowledgeable, trustworthy, organised and delivering excellent customer service. From their considerate approach to arranging viewings, their feedback and regular communication during the process and also the support and advice from offer to completion the service was superb. It’s also worth mentioning that we were looking to buy within the area and they showed just as much energy and commitment to finding us a house as they did trying to sell our flat. The entire team at the Hanwell office; Stefan in particular (always smiling with the patience of a saint) but also James, Gurvinder and Sara, all of whom where a pleasure to deal with. RSK Hanwell is an outstanding local estate agency run by a friendly and dedicated team of professionals who thoroughly deserve their 5 star reviews.

Yan · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We sold our flat through RSK and had a fantastic experience. We were offered support and great advice from valuation right to the day of completion. We had looked at online estate agents before choosing RSK and are so pleased we didn’t go ahead with them, RSK offered so much more than you can realise is required. We had lots of interest (with genuine buyers) which involved no effort from us. What is usually quite a challenging process has actually been enjoyable, the smooth ride is absolutely down to RSK - thank you! I would whole-heartedly recommend RSK if you are selling a property.

Kate · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Jonathan at RSK is a phenomenal sales consultant - he’s charismatic, courteous, diligent and understanding. RSK as a whole have been an amazing estate agent to deal with, when I started looking for properties in March I wasn’t really serious. I spoke to several estate agents that really put me off the whole process as they were slow to respond, not flexible with time and very judgemental. RSK soon turned my attitude around when I met with Jonathan - He took me to view one property in Hanwell which led to seeing 4 others that evening. He was great, very positive, helpful and really knew his stuff on each of the properties. 4 days later I went back to view one more property and decided that was the one. Jonathan and his team pushed both sides of the solicitors to make the purchase a seamless experience for me. I really felt that I was in good hands. After completion Jonathan and his team have also assisted me by holding keys for my flat to let builders in during the day. I would highly recommend them and will be using them again in the future.

Monique · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Our home was certainly was not an easy sale to arrange. It had been our home for over 40 years and had its own unique style which not all potential buyers could appreciate.  Throughout, the team including  Paul, James, Stefan and Gurvinder at the Hanwell office provided a completely professional, friendly and honest service.  They are clearly an experienced and knowledgeable team and able to deal with all queries with complete confidence.  Paul and Stefan even provided incredibly useful advice and assistance in respect of the house that we were trying to buy, through a completely different estate agent and in another area out of London. When our first buyer pulled out at the last minute they miraculously were able to arrange a new buyer on the same day.  Our home was then sold to the new buyer with little fuss and within a relatively short period of time.   They were always up to speed with the all the latest information and advice to be provided in respect of our sale, including all the developments in respect of our chain which totaled a number of 4 parties.  I always felt that I was supported by them and given the correct guidance and information which was pitched at the right tone and level. Their post sales assistance was exceptional too.  Sara was enthusiastic, driven and was able to negotiate the progress of the exchange and completion in a measured and astute manner. Overall, I have to say that the service that we received from the team at RSK was exceptional.  I would have no hesitation in recommending their services.  They are head and shoulders above any estate agents that we have come across.

Poonam · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

My Dad's property was recently sold through RSK Hanwell and the service we received from start to finish was friendly, professional and smooth. From Paul who did the initial valuation, to James and Stefan who helped things progress, and Sara who kept things ticking along with the solicitors, everyone offered valuable advice and someone was always available to help when needed. I can highly recommend using RSK if you want a stress free sale or purchase of your property.

Julie · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

They did a great job of selling my house. I talked to a few agent but Paul impressed most, he was very knowledgeable and enthusiastic. He and the team marketed the house very effectively, organised a lot of viewings, following up with buyers and generating multiple offers. He then negotiated very effectively with the interested buyers to get the asking price. The after sales care was excellent and Paul's experience was a key aspect in holding the sale together, it would not have happened without him. Overall I always found the team very friendly, straightforward and easy to deal with. A well deserved 5 stars. thanks very much.

Peter · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Despite not buying our property through RSK Hanwell, we were incredibly impressed with their customer service and support. Jonathan, based in Hanwell is extremely proactive, supportive and knowledgeable. He ensured we were first through the door in our preferred area and made the process of searching for a house a lot more tolerable. He offered superb advice, even when our final purchase was not through this office. Highly recommend.

EstherLawrence · 25 August 2018 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Rating only, no written review.

Sandra · 25 August 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Rating only, no written review.

Camille · 25 August 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Rating only, no written review.

Ana · 25 August 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Rating only, no written review.

Fred · 25 August 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Rating only, no written review.

Karan · 25 August 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Rating only, no written review.

Cath · 25 August 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Rating only, no written review.

Quazi · 25 August 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

My partner and I had been looking for weeks for a flat to rent until we met Han. He really listened to our needs and narrowed the property search to what we were exactly looking for.After one evening of viewing we found our amazing place. Han not only patiently helped us find this place , he went the extra mile to help us find and move a sofa using his own car! this really made us feel special and cared for. Thank you RSK, specially Han and the amazing team in Ealing.

Remale · 25 August 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

We are really happy with the service provided by RSK team. The sales team helped us to get the perfect home to rent when we were completely to the location. They rightly understood our needs and the flat was absolutely fine when we checked in. My property manager Kim Mellor is a wonderful person. She guided me with the issues through out our entire stay in the property and also resolved them as soon as we addressed to her. Even the final checkout process was smooth and clear.From my personal view, I would suggest RSK for anyone for the words trust, perfection and a quick turn around response from any member of the team who ever you approach.

Divyasudha · 25 August 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

All the team is friendly and very professional. Particularly Kim, the senior property manager, that looked after us and all our needs month after month always at the top of the expectation.

Carlotta · 18 June 2018 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Great experience with professional and friendly staff. Altin found us properties that satisfied all ours requests. Really helpful, always ready to give us support and advise. We really recommend them.

G · 18 June 2018 · Robertson Smith and Kempson London (1 Central Buildings)