Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI've been using Rsk Acton for the past year and my experience has been positive. After the contract as been signed I've been allocated as a property manager Mrs Kim Mellor and she has been an absolute star in helping me with every problem I had in the flat.
She has a very attentive and customer focused personality that left me pleased to have chosen this agency among many others. I would definitely recommend this letting agency.
Alberto · 16 June 2018 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Alberto, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleHighly exceptional service from Comfort & Kavvie. I was really impressed by the level of professionalism as well as their knowledge within the property industry. I was comfortable in knowing that my best interests were taking into consideration. The service I received was beyond my expectations. Being someone that's weary about estate agents I will gladly recommend their services to all. Thank you again guys.
Ayisa · 16 June 2018 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Aisha, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI found the whole experience from start to finish a positive one. What impressed me was the friendliness, honesty, knowledge and good advice that I received from all the staff. Communication was very good with quick response times to questions and any concerns I had. Compared with other agents I approached they were realistic in terms of what I might expect to achieve and introduced appropriate potential buyers. It was clear to me that they knew the local market very well in terms of putting the right properties with the right buyers. Would have no hesitation in recommending them to other sellers.
Dave · 16 June 2018 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Dave, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleLast month, we were looking for a one bedroom apartment with my boyfriend but we first struggled to find a nice flat with a reasonable price. We booked a visit with Comfort Osobu and everything changed! Not only we liked the flat, but Comfort has managed to made things easier for renting the flat! So we are really grateful to her for that! We just moved this week and, for now, we are happy to rent with this agency! Well done!
Alienor · 16 June 2018 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Alienor, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
YellJames
I had a wonderful experience as a first time buyer James of RSK was so clear in his explanation of what to expect in the highs and lows of the property market such a gentle mannered man. I’m now settled in to my new home and would highly recommend James to guide anyone through the process of the property market
ConnieL-4 · 11 October 2017 · Robertson Smith and Kempson London (69 Greenford Avenue)
★★★★★ 5/5
GoogleStefan was pleasant to deal with keeping us informed throughout the process of our purchase. I wouldn't hesitate in using RSK again or recommending them to family and friends.
Lee · 25 August 2017 · Robertson Smith and Kempson London (69 Greenford Avenue)
★★★★★ 5/5
GoogleAs I'm sure you already know, Stefan is a consummate professional with a great eye for detail and thorough work ethic, planning and executing all that is thrown at him in a calm and deliberate manner.
We have found him to go above and beyond in all circumstances with due diligence for both us as the client and keeping the company's reputation in high regard. As you will also know, this sale has been particularly long and protracted and especially complex considering the sitting tenant.
He has been go-between and mediator handling us, the tenant, our neighbour, the council, the buyer, both legal teams plus the bailiffs and another solicitor thrown into the mix.
He is level headed and accommodating to the needs of all concerned and if you were considering expansion of your business, I'm sure he is more than capable of running his own office for yourselves.
We wish him the best of luck in his career and I'm sure he is a rising star in your industry.
Best regards,
Simon and Barbra Robinson.
Simon · 25 August 2017 · Robertson Smith and Kempson London (69 Greenford Avenue)
★★★★★ 5/5
GoogleWe recently bought a property in Hanwell, W7 and RSK were the agents selling it. RSK and, Stefan in particular went out of the way to ensure the smooth sale of the house, and was very reassuring throughout the process. They also accommodated an extra visit to the house so that an architect could draw up some plans, ready for when we moved. The agents here were always available to answer any questions at all times of the day.
Thank you !!
Laura · 25 August 2017 · Robertson Smith and Kempson London (69 Greenford Avenue)
★★★★★ 5/5
GoogleExcellent experience with RSK. I dealt with Paul, James, and Stefan, and from start to finish they were extremely pro active and always keeping us informed at every step. Not only did they achieve a great price, they went out of their way to make it a painless process. Thank you for all your help, it has been a pleasure to deal with the team and I would definitely recommend this RSK office to anyone looking for an agent.
Aryunzaya · 25 August 2017 · Robertson Smith and Kempson London (69 Greenford Avenue)
Agent replied · 23 August 2024
Dear Aryunzaya, Thank you for your review regarding your experience with our Hanwell Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe were extremely impressed with the service we received RSK. The properties we saw were in great condition and we were offered flexible times to do viewings. Once we found our chosen property the process was prompt, efficient and straightforward. We very much enjoyed working with the team. Keep up the good work!
Kate · 25 August 2017 · Robertson Smith and Kempson London (1 Central Buildings)
★★★★★ 5/5
GoogleRSK sold my house at the asking price. I found Paul and his team helpful and professional throughout the whole process. I would definitely recommend them and use again in the future.
Sean · 18 June 2017 · Robertson Smith and Kempson London (1 Central Buildings)
★★★★★ 5/5
GoogleVery happy with the service I received from Kelly and her team at RSK in Ealing Broadway. I would highly recommend anyone looking to perchase in the area use RSK as they made me feel at ease purchasing my first property and talked me through the whole transaction.
Natalia · 18 June 2017 · Robertson Smith and Kempson London (1 Central Buildings)
★★★★★ 5/5
GoogleI would recommend RSK to anyone in the Ealing area looking to rent out their property. The whole process was so smooth. Molly found us an amazing, long-term tenant so quickly and continues to go above and beyond to make sure everything is working out well. Thank you.
Ben · 18 June 2017 · Robertson Smith and Kempson London (1 Central Buildings)
★★★★★ 4/5
GoogleI wanted a double bedroom flat and first viewing was with RSK, very professional agency. Mr Anish showed us a beautiful flat, equal bedrooms but something went wrong on our side. All this besides, Anish was very professional and he told us everything and he answered to every single question that we had. No hidden information, everything was clear. I recommend this agency.
Cristian · 18 June 2017 · Robertson Smith and Kempson London (1 Central Buildings)
★★★★★ 5/5
GoogleRonan was fantastic, very knowledgeable and helpful. The office was always available. I have bought and sold through them and would heartily recommend their services.
Adrian · 17 June 2017 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Adrian, I am writing to say thank you for your kind comments about the service you received from our Northfields Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleHad a very plesant meeting with a young lady called rhiannon. Very helpful and friendly. Very knowledgable and has a eye for detail. Went over all aspects of letting and what it involves. Its nice to meet some one as enthusiastic and has in my opinion the highest customer service skills i have seen from any customer service representative i have had dealings with. 5 stars will recommend to friends and family.
Carl · 17 June 2017 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Carl, Thank you for your review regarding your experience with our Northfields Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleRhiannon was really helpful and very knowledgable on the properties themselves.
She was very easy to talk to, answered all of my questions and was not pushy so made the process a lot less stressful than I thought it would be. The
Jason · 17 June 2017 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Jason, Thank you for your review regarding your experience with our Northfields Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI am exceedingly impressed with the service. All the staff were friendly and helpful. Laura in particular deserve extra credit, she kept me up to date throughout the whole process and helped me secure a property. Would recommend to family and friends without hesitation.
Sian · 17 June 2017 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Sian, Thank you very much for your great review regarding our Northfields Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleHad excellent service throughout my search for a rental accommodation with Nishani. The whole team were extremely friendly and helpful and Nishani always kept me up to date throughout the process. I will definitely be using them again, as well as recommending to my colleagues.
Sanam · 17 June 2017 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Sana, Thank you very much for your great review regarding our Northfields Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI had a very pleasant experience with RSK Northfeilds . One of the letting agents Nishani was extremely helpful. She went above and beyond to deal with any queries I had. All in all a great asset to the business. She took the time and effort to assess my every need when looking for my property. Overall a very pleasant experience with Nishani and with RSK.
Thank you
Samera · 17 June 2017 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Samera, Thank you for your review regarding your experience with our Northfields Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleAwesome letting team. It was a pleasure to rent my property out with RSK. Carmel gave me excellent advice. Team was efficient and always professional. Carmel found me great tenants!! I would definitely recommend their services.
Roland · 17 June 2017 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Roland, Thank you very much for your great review regarding our Northfields Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI recently purchased a property through RSK. Our overall experience was very good. Mr Rollen dealt with us. He was very professional and took time to explain everything to my wife and myself. What ever hiccups were dealt with very professionally. It was a very smooth process. Thanks to their knowledge. We got a good deal.
I would definitely use them in the future and highly recommend them as estate agents to any one.
Singh · 17 June 2017 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Singh, Thank you for your review regarding your experience with our Northfields Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 3/5
GoogleExpensive fees as a tenant, friendly service but very costly
David · 16 June 2017 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Mr Rolfe, thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThe whole process through RSK Acton was smooth. The people are professional and their suggestions are helpful.
We got the house for rent we were looking for and I at the price we planned. A special thanks to Priyesh and Kavi for their patience and good service.
I definitely recommend them and would go to them again.
-Ishan
Ishan · 16 June 2017 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Ishan, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.