Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat agents. Very calm and level headed throughout the transaction. My one was quite complicated, dealing with an somewhat evasive investor company. But the whole team were patient, yet firm with my buyers throughout. Pleasure to deal with, not like some agents who harass you and increase your stress levels even more than they are already when you move!
Also, very reasonably priced. Special mentions to Paul, Tim and Sara.
Highly recommended!
James · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear James, Having read your review, we would like thank you for your feedback about our Northfields Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had such a good experience with this agency! Rhiannon has been helpful and understanding throughout the whole process and the house is exactly what I wanted. She made it so easy for me while even though I was travelling and working while finding a house. Very friendly and approachable.
Maria · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Maria, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Northfields Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAs we are based in Australia we were very anxious to pick the right agent to sell our property; one we could trust and we feel we certainly made the right decision with RSK! Ronan and all the team communicated regularly, answered all our questions and facilitated countless viewings. They worked tireless to get us the best price in a tough market and to make everything go as smoothly as possible. Can’t recommend them highly enough!
Emma · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Emma Gunner, We are delighted that you took the time to leave such a fantastic review which the RSK Northfields team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery professional and friendly service. We are so impressed. Anna was warm, approachable and we felt like she really listened and responded to our needs. Her communication throughout the whole rental process has been excellent!
Natasha · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Natasha, I am writing to say thank you for your kind comments about the service you received from our Northfields Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAs a long-time, overseas landlord renting out my former home I can honestly admit the new tenant recruitment process is not an easy or comfortable one being at arm's length. It's important to have someone locally knowledgeable and experienced working on your behalf who is on-the-ball, communicative, diplomatic, courteous and willing to go above and beyond to make things happen. This is exactly my recent experience working with Andrew. As it turned out he played a major role in securing a quality corporate tenant (BP) for my property and went beyond the call of duty to personally ensure the property was readied in time for the new occupant, while all the time keeping me informed of the proceedings and checking in with me as to what was happening. I can't thank him enough for helping to make this process as smooth and as stress-free as possible. THANK YOU ANDREW!
Rachel · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Rachel, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI recently partnered with RS & K on the purchase of a property and they were brilliant to work with. Sara and the rest of the team were courteous, professional and helpful at all times and really helped to put my mind at ease during the process! Would highly recommend them
Richard · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Richard, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Northfields Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been renting with RSK for nearly 11 years and cannot fault them. This time around my special thanks is to Anna who has been truly supportive, very understanding and very positive all while making sure the sure the job gets done. Most of the staff has been a part of this current move and I cannot fault anyone, I have received great support, friendliness and quick action from all.
Kate · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Kate, We are really pleased to read your positive review regarding the service from our Northfields Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRenting with RSK has been amazing. I came into the UK and had been here barely a month when I had to find a place. They made it seamless and guided me through the process. Rhianon has been so patient with me and has responded to my many questions. Most of all I'm at peace because I have a wonderful landlord who has considered my needs and all this is because of RSK and Rhianon. This is a safe place for anyone who doesn't know what to do where to start or how to get a house for letting. Thank you to the Team
Adebusola · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Adebusola Popoola, Thank you for taking the time in providing such lovely comments about Rhiannon in our RSK Northfields office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRSK has managed my flat since 2010 and then helped me to sell it in 2020
My property never sat empty for long between tenants.
Their service has always been professional yet personable and prompt with any of my queries or concerns. I have always felt they were advocating for me and I am very grateful to them.
I am especially thankful to Micaela and Shaz that helped to manage it and to Ronan and his team that handled the sale.
I highly recommend RSK Northfeilds
Stacey · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Stacey, I was delighted to read the comments in relation to our Northfields office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have had excellent experience of working with RSK and specially with Sara. Sara was very understanding, approachable, and responsive to our needs. Buying a house is a big step with its own dramatic moments and Sara made sure that we kept on making progress in positive direction. Thank you Sara and please keep up the good work. We highly recommend her!
Satish · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Satish, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Northfields Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRSK is very professional and brilliant agency.
My husband and I had the privilege of interacting with Liam Moule. He is the best and the most welcoming real estate we met. He was very knowledgeable and shared all the interesting details about the apartment and surrounding area. He was very easy to talk to and made us feel as ease since house hunting can be a very daunting task. The service was top notch!
Rosevella · 16 June 2020 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Rosevella Da Cunha, Thank you for your great review regarding our RSK Northfields office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Irati · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Irati, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Federica · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Federica, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Alexandra · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Alexandra, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleBlais was amazing professional. Very good staff! Thanks
Blais was truly professional. Great group! Thank you
Anoir · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Anoir, Thank you for taking the time to provide such lovely comments about Blair in our Acton office. We aim to provide a five star service to all our customers, so I am pleased to hear that we have been able to offer this for you. Kind regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHigh professional service, Angelina has been very helpful and kind.
Ania · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Ania, We are really pleased to read your positive review regarding the service from our Acton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmazing service ! Everyone extremely professional, friendly and efficient. Blair and Priyesh were super helpful. Thanks!
Aurelija · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Aurelija, Having read your review, we would like thank you for your feedback about our Acton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAngelina was really helpful and professional on our viewings. Great service all round
Ahmad · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Ahmad, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleBlair was kind and professional while helping us find a house and replying to our million questions! Thank you Blair.
Valentina · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Valentina, We greatly appreciate you putting aside the time to submit a review about our Acton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFantastic experience with RSK quick, efficient and great service, special shout out to Blair who helped me through the whole process! Would definitely recommend!!
Hizri · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Fleon, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFriendly staffs, fast services and good recommended on negotiation.
Good property for us. Thank you very much “Blair” and the teams.
Srin-orn · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Srin-orn Wannabutra, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GooglePriyesh, Blair and Angelina were all extremely helpful, patient and efficient with us, and we’d definitely use them again!
Ivo · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Ivo, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleBlair provided an excellent service. Our requirements were met, we were kept informed and a normally stressful experience was made stress free.
Shamsa · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Shamsa, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI was looking for a property in Acton and Angelina was really nice, helpful and supportive. I don't know the area but she explained me everything. I really recommend her.
Leila · 15 June 2020 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Leila, We are really pleased to read your positive review regarding the service from our Acton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
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