Robertson Smith and Kempson estate agents in London

★★★★★ 5/5

Google

We had a great experience with RSK Acton from start to finish with the sale of our property. A special shout out to Jack who kept us fully informed, provided useful advise and always made himself available. High RecommendedPositiveResponsiveness, Quality

Luke · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Blair has been very professional with us at viewings. He allowed us to take our time in the property and he was not being pushy at all. Afterwards he was very attentive in calling us to see if we have any updates allowing us to not have to reminds ourselves to call him. Thank you for a great service.

Narong · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

The lettings consultant Angelina from the RSK in Acton was so professional and helpful throughout the whole process of me renting a new property. She was so passionate about her job and that really made a difference. I really want to thank her.

Megi · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We have been looked after by Anjali and she was very professional, on time to the appointment and she worked the extra mile to try to find something that would respond to our needs. She has given us time and space to think without pressurising us to accept one of her properties, she was more concerned that we could find the space for us and not just to close the deal. Well done.PositiveQuality, Professionalism

Federica · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We have been using RSK Estate Agents since we first let this property in 2012. The tenants we have had so far have been excellent. In this instance after our present tenants notified us they had to leave, we completed a Letter of Appointment to the Acton office on Friday 14th May 2021 and by Friday 21st May we had received an Offer Letter. There were viewings on the Saturday and Monday following the Appointment (for which I received e-mail notifications) and the Director of this office kept me updated by phone. Priyesh, the Director, understood our requirements and was able to find us an appropriate tenant in record time. Everything was done in a friendly and professional manner. We also use the Management services of RSK and I have to say that we are also very happy with their services.PositiveResponsiveness, Quality, Professionalism, Value

Cleo · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Very professional, most importantly, Pryesh - the team leaders always replied on the same day. Pleasant people, nice to work with. They advised about tenants, best letting price. The flat was occupied as soon as the old tenant leftPositiveResponsiveness, Quality, Professionalism

Ziad · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 4/5

Google

Five stars for Jack Dann who has been helping us complete our purchase. He's very responsive. Buying a property is complicated but he is using simple language to describe the process throughout. He is willing to chase vendors when required, and able to keep the pressure to make progress. Unfortunately we had to one star less on our first ever viewing, we were left outside the property for almost 1 hour without being able to get hold of the viewing agent. Even after we left, we didn't get any respond back from RSK.PositiveResponsiveness, Professionalism

Wisen · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We have been supported by RSK (specifically Ava Finaly was the agent) during the process of finding and buying a flat. Ava has always been available to reply to our questions and to show flats of interest. She has always been professional and matched our search criteria to a high standard. We are really happy about the process and would recommend RSK if you are looking for a property to buy

Giuseppe · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Just want to say thank you to the RSK Acton letting team. As new landlords with no experience, we had such an awesome experience with Priyesh and his team. We were given great and professional advice at each stage of our journey to renting out our flat. Lovely team, first class service. Thank you.

Tolu · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

The RSK Team have always been responsive and professional. Given the current situation where I have had to manage the maintenance of the property remotely, they have been particularly helpful in resolving issues for me to ensure both mine and my tenants are happy and that the property remains in good working order. Recently I had a leaky roof and within the same day of my tenant reporting the problem, the RSK team were on the case and helped to arrange a tradesmen to make the necessary repairs. Lastly, whenever I need to seek advice in relation to the property, they are always responsive in assisting me. Well done RSK team, keep up the good work.PositiveResponsiveness, Professionalism

Damien · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

RSK have always looked after us brilliantly, on both our sale and purchase. Jack, in particular, is friendly yet tenacious and great at getting everything done efficiently. Really happy with their work. We have and will continue to recommend them to friends.

Matt · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Excellent level of professionalism and support during the process of selling my flat. I approached several agents in the area and at first chose a different agent. After no movement on the sale of my flat I switched to RSK and the uptick in engagement was an order of magnitude greater. RSK really did back-up their promotional material with action and results. Big thanks to Jack D for the huge support in making this a successful completion. I unreservedly recommend RSK.PositiveResponsiveness, Professionalism

Al · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Angelina King was great in helping me find the right property. She does her work with enthusiasm & professionalism, she’s also friendly & sweet person to deal with. My experience was great & I’m sure she will continue to be helpful moving forward.PositiveResponsiveness, Professionalism, Value

Amina · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I walked into the Acton office with no appointment as I had a flat to rent locally.I met Blair from rentals and after s short discussion he agreed to see the flat that afternoon with the keys I gave him. Within 3 days and several viewings he found a couple who rented the flat. The terms details and contracts were sent within a day or say and the deal completed. The whole operation was professional and efficient and I achieved what I required. Jeremy Fraser

Jeremy · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Ava Finlay was a great help to us through our search. We haven't find our home through RSK but Ava made sure to show us every houses/flats available within our criteria. Very professional and thorough in her work. We would recommend her to anyone looking to move in in ActonPositiveResponsiveness, Quality, Professionalism

Aurelien · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Robertson Smith is very friendly and trustworthy estate agency. Specially, I find Angelina King, one whom I worked really smart, gets very much in detail with client needs and specification quickly and work with properties to gets the right clients attention. Great work, I highly recommend Robertson and Angelina, a winning combo!PositiveQuality, Professionalism

Sateesh · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I have been very happy with all the team. Ava has been very helpful with my flat searching and has kept me up-to-date regarding new flats on the market or changes in terms of prices. All the viewings have run smoothly, I was given clear instructions and there was no delay whatsoever.PositiveResponsiveness, Quality, Professionalism

Per · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I bought my flat in 2001 from RSK - Ronan was the contact back then. During the whole period they have always been the letting agents, finding me excellent tenants who have been popular with the other residents with flats in the building. Fingers crossed the sale of it is now going through - 20 years on and the time has come. Cameron in the sales team has been realistic with the price I could expect to achieve and has worked extremely hard on my behalf, keeping me updated at all points. I would recommend these agents 100% and would have no hesitation in using them again if the situation arose.

Lynne · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I had the pleasure in dealing with RSK Acton branch , especially the lovely Angelina and Priyash in renting our flat in a quick and a professional way. They were efficient, polite and thorough in every step of the way. Thank you for making it an easy experience.PositiveProfessionalism

Aysin · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We used RSK to sell our house in Acton recently. They impressed us from the initial valuation where Toby came to the appointment well prepared with comparable house sales. Our house was sold very quickly and Cameron worked hard to progress the sale keeping us informed at all times. At all times everyone was professional and responsive to any queries we had. I would definitely recommend RSK's Acton office.PositiveProfessionalism

Juliette · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I would like to say a big thank you to Angelina for her outstanding work in helping us find a new home especially during this pandemic.Communication was excellent throughout the process and we were updated every step of the way. She was extremely knowledgeable and helpful about the properties she showed us. I would definitely recommend her to anyone looking for a property.

Ruth · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Even though we didn't end up buying our first house with RSK (the house we offered on got taken off the market) we still wanted to leave a positive review to reflect the experience we had with Jack. Jack was always extremely proactive and a pleasure to deal with. He has a very personal, open and optimistic approach that makes the process fun and builds trust (in a process that can often be lacking in both!). He really went above and beyond and we were really impressed. Thank you for all your help.

Sophie · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We have had great service from RSK,who found a tenant very quickly in a competetive market.They were efficient, communication was great, and they were always accessible to our calls. I'd particularly like to thank Angelina, whose good humour and patience went beyond the call of duty. Nothing was too much trouble for her. I'd have no hesitation in recommending RSK to anyone seeking a friendly, efficient and local agent.

Helen · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Jack Dann did a great job of coming in later in the day and selling my job for a very good price. He brought in clients who were right for the house and eventually came up with the goods - the right couple at the right price. He negotiated brilliantly and kept me in the loop at every stage. Where he was also most impressive was in driving the process along to exchange and completion .. without him I do not think things would have gone so smoothly or so fast. Would highly recommend Jack.. will be going to him to help me find my new home. Sue B

Sue · 15 June 2021 · Robertson Smith and Kempson London (137 High Street)