Trusted Agent profile
★★★★★
2,353 reviews across 4 offices and 3 platforms
Robertson Smith and Kempson has four offices, all in London. Together they have 2,353 reviews on three platforms, rated 4.8 out of 5 overall.
2,189
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
163
Reviews on Trustpilot
Business-wide
Robertson Smith and Kempson's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Dear Sheila, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Tobias, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Amir, Thank you for your kind words regarding our Acton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Reena, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Leyla, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear G Rich, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Vidhi, Thank you for your great review regarding our Acton office. The team always work extremely hard to ensure we deliver a five star service. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Christoforos, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Sophie, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Eleanor, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Regina, Thanks for the five star review, I am so pleased to see you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team
4/5
GoogleRating only, no written review.
Dear David, Thanks for the great four star review, I am pleased to see you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Nicole, Thank you so much for leaving a 5 star review. We really appreciate you taking the time to post this. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Sonia, Thank you for taking the time to leave your review, we are delighted that we delivered a five star service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
4/5
GoogleRating only, no written review.
Dear Selina, Thank you very much for leaving a 4 star review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleRating only, no written review.
We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your review, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Elif. Thank you for taking the time to leave a review regarding your experience with our Acton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Cynthia. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Paul. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat agency, professional, quick to act and responsible staff who are easy to talk to.PositiveResponsiveness, Quality, Professionalism
Dear Yuhao, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleCameron was very helpful with our viewing and followed up quickly. Great service.
Dear Star, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleHave used this firm for over twenty years. Always had a very good and professional service from them. Thanks to all the team at the Acton High St branch .PositiveResponsiveness, Professionalism
Dear Vinod, We are delighted that you took the time to leave such a fantastic review which the Acton team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleRSK have been very responsive to any queries or help that was required. I would definitely recommend them! Cameron is the agent I have been in contact withPositiveResponsiveness, Professionalism
Dear Fraser, what a lovely review you have given regarding our Acton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad an amazing viewing with Anjali! Very informative, she showed me exactly what I was looking for! Had an amazing experience with her! Would highly recommend this branch
Dear Ali, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Acton office. Kind Regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (1 Central Buildings) has the most, with 953 reviews rated 4.7 out of 5, followed by London (137 High Street) with 841.
The four Robertson Smith and Kempson offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and two more branches won awards.
