Robertson Smith and Kempson estate agents in London

★★★★★ 5/5

Google

Would recommend this agency to friends and family as they dealt with my needs as a tenant very kindly and professionally. The lettings manager Angelina is really lovely and helpful and never failed to ensure that the process of finding and letting a new flat for me was 10/10.

Yasmin · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Blair was our estate agent and was really helpful for my brother and I. He has been really patient and kind, helping us answer any questions we may have and helped us find and secure a property. Overall my experience with RSK has been really good, simple and the process was easy to complete, thank u so much.

Debra · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

From the start of the letting process to the finish RSK, Acton have been not only professional but helpful and accommodating. They kept us informed and did what they said they would. I’m not easy to impress but both Priyesh and Angelina were excellent. Don’t hesitate to use their services.

Wendy · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I’ve just sold my flat through Robertson Smith & Kempson Acton Estate Agents. The whole process was really great, we had Carla as our agent who was our contact throughout the sale and couldn't have asked for a more supportive agent to help us through the process. The contact was really direct and straight to the point which I liked and felt like there was a lot of trust there. She was always available with any questions I had, really friendly and helpful throughout. I wouldn't hesitate to use Robertson Smith & Kempson to represent me in any future house purchases/sales and couldn’t reccomend Carla more. Thank you again for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Olivia · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Me and my friends recently used this agency to rent a flat, and the service we received was professional, excellent and everyone was really helpful!! Shout out to Angelina King and Joe O'Keefe for their help and for always keeping us updated about the process and being so kind and approachable!! If you are looking to rent or buy a house, I would totally recommend going with this agency!!

Eleni · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I popped in this morning in Acton High Street branch. I was great straight away from Joe, he has took all my details and we had a chat about my property research. He was very kind and knowledgeable. Straight after I left he booked me in for a viewing for the following day. Really impressed. Thanks Joe, keep up the good work!

Maria · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I would like to thank Angelina and Priyesh from lettings for their great service. Their database of corporate clients was vast and my flat was rented within a week of being on the market. Angelina was incredibly informative and made the whole process so easy. I highly recommend her and RSK Acton!

Christina · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We have just completed on our house and we’re super happy with the service we received from Carla. Carla was extremely helpful, reliable and always replied to our queries quickly, putting our minds at ease through a stressful process. Would definitely recommend.

Katie · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Super professional agents that know the market and the local area. I am astound how quickly they were able to arrange the viewings and find the tenants for us. I really appreciated the transparent and prompt communication. Huge thanks to Angelina & Daisy who went above and beyond to make the whole process super smooth and pleasant.

Ann · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We would highly recommend Robertson Smith & Kempson Acton Estate Agents: Priyesh and his letting colleagues for the superb service they achieved in finding high quality tenants for our flat in just a few days. Within 9 days of signing our letter of appointment the tenants have taken possession of our flat in Acton. Thank you RSK Acton for your efficient and professional service. Nigel Williams

Nigel · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Went to see retirement property in Acton where I was met by James. He was very polite and helpful. He showed me the flat, the communal areas, the garden and parking. Even though the flat was not suitable for my needs I would not hesitate in recommending this estate agent .

Kay · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Highly recommend this agency! After a negative experience with another estate agent in the area I was running out of time to find a place for me and my family to live. Enter Priyesh (director/ my saviour - not an exaggeration) I explained my situation and he immediately offered support and advice. Within less than 10 minutes, I had an appointment to view a very popular property the next morning. At the viewing I met Angelina, who was more than helpful and went above and beyond to ensure the process of me putting an offer in, getting all the references sorted, signing a contract and all the various other legal paperwork was completed within ONE DAY! The service at this branch is extremely impressive, the staff are efficient, hard working and genuine “people” people. It’s easy to see that they want what’s best for their clients. Thanks to Priyesh and Angelina, you guys are amazing! If I could give 10 stars 100% I would.

Mona · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I had a great experience with this Estate Agent. Carla was my main point of contact. She was very good at keeping in touch with updates, and was very patient with me throughout the full process. Friendly and professional.

Elena · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We have had an excellent experience with Carla! Ever helpful, responsive and available. She has surely calmed nerves on both sides during the process, and has made the purchase extremely smooth for us. I would definitely recommend her to anyone looking in the area!

Shyam · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

So excited to have finally found our first house in Acton - thanks so much Carla we couldn’t have done it without you! In a difficult market, Carla was great to work with - very responsive and available, worked out exactly what we wanted and got us in early to see the right houses which I have no doubt helped us get exactly what we wanted in the end. Highly recommended :)

Anneliese · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I recently bought my first flat through Robertson Smith and Kempson in Acton. Dealing with them has been a pleasure. Carla dealt with my purchase and she was always quick to reply, reliable and pushed through the sale quickly. I would definitely be back in touch with Carla when I look to sell and buy another property. Highly recommend them as an estate agency. Thank you.

The · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I usually don’t write reviews but I have to admit I’ve been very impressed with Angelina King professionalism! From the first contact on the phone to the tenancy agreement signature everything went very well. Angelina is available (and always calls back when busy), responsive, precise, knowledgeable and full of energy. I can only recommend her. Thank you.

Frédéric · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Cameron is patient, helpful and always on hand to answer any questions we had, communication was always immediate. Cameron has seen us through all stages of our house purchase and our favourite thing was the fact of him knowing exactly what we were looking for, A fixer upper that will one day be a home to our family. Ed was also very helpful and we would highly recommend RSK to assist you on your house sale/purchase. They also had great care toward the sellers!

Kirsty · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I recently rented a flat with help from Robertson Smith & Kempson Acton. I've had a great working experience with them. I found them to be professional, courteous, and helpful. I was explained in details whenever I had a legal question. Everything has all been sorted out in the shortest amount of time possible without any delay. In total, searching, finding, checking reference and moving in, took less than one week. Last but not least, I would like to express my gratitude to Priyesh and Angelina with whom I have direct contact. Therefore, they are highly recommended if you are looking for a property.

Meghdad · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 1/5

Google

We have been in a chat with them looking for a 1 bed flat, explaining our budget. They played a big game, placing 4 views. Three were low-level properties and one was fabulous but the price was 300£ higher than our cap. So we told them that we couldn't achieve the goal but they said the landlord was flexible. A couple of days after we sent our offer for 200£ less, the agent didn't want even to speak with the landlord about saying was too low, I think that this was very unprofessional, because usually, they show all the offers and then the landlord decides who'll be the tenant. Absolutely a waste of time.

Alan · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Cameron was extremely helpful throughout the entire buying process for our first home. He provided us with great service and helped us with everything we needed. RSK are friendly, approachable and very professional. They made a stressful process quite easy. We cannot recommend them highly enough. Thank you very much!

F · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Angelina (Lettings) After exchanging on my residential property I made a quick decision to rent it out with very little notice. Angelina and her team have been positively outstanding with such a quick turnaround renting out my property. Viewings, keeping me updated with the process and extra help needed with whatever question I had. Amazing communication. Angelina‘s Sunny Disposition has made this journey extremely smooth. Callum (Sales) was totally amazing during the rather stressful process of purchasing my new property. Not an easy time when purchasing a property but Callum made sure to make it a seamless process.

J · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I'm a first time buyer and quite honestly had no idea how to navigate the process when we started this journey. Buying a property is a stressful situation but Carla did everything in her power to make things as straightforward as possible. We are nearly at completion date and I'm not sure how we would have gotten here if not for Carla's help. She took time to truly hear what we were looking for and showed us the home we fell in love with. Carla has been very responsive and honest with us during this process and always comes back to us in a timely manner. She always kept us on the loop, has been a great advocate changing solicitors for us, and was always happy to go the extra mile to support us. I can't recommend her services enough and I'm very grateful for all she had done. She's a great asset to RSK and has instilled confidence in their services should I ever need them again.

Teresa · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I was impressed by Angelina at RSK Acton from our first meeting. She came out from behind her desk and sat next to me on a sofa to discuss the type of property I needed for my family and the location we wanted. She understood that our new home had to be suitable for two cats and be close to my son’s school and never tried to persuade us to deviate. Angelina swiftly organised a viewing of a property that fit the bill perfectly. Throughout she has been professional, courteous, helpful and friendly. Her communication skills were especially impressive, keeping us well informed of any developments as they emerged. Our move went as smoothly as any move can. I can highly recommend Angelina and the RSK Acton team.

Marilyn · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)