Robertson Smith and Kempson estate agents in London

★★★★★ 5/5

Google

Great experience overall - we went from first viewing with Angelina to signing our tenancy agreement within two weeks! Highly recommend.

Andrew · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Excellent service, clear terms and easy communication! Cameron and the team at RSK were fantastic throughout the selling process. Always responsive, helpful and professional!

Anna · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I recommend RSK and also mr Komail. He's very professional and also very responsive as he found us our flat within one day . thank you to the lovely agent and all the company Francesco e Veronica

Francesco · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Carla was incredibly helpful and responsive when dealing with the purchase of my property. She always answered the phone, chased down the relevant parties, and in the end, got the job done in time for completion. Thank you!

Nour · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I would like to thank Komail, for its efficiency, availability, speed and professionalism. He tried to help me in the best way and i will soon receive the keys of my new house. Living in london I often moved house, I never had such an amazing agent. Thank you Komail.

Rosaria · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 4/5

Google

Really good experience RSK. Very professional and updated us and checked in with us all along the way. Explained how they worked at the start and then backed it up with lots of activity. Also helped once we had the offer in acting as a buffer between us and our buyer to smooth the way in any 'situations' we had. Thanks guys!

Richard · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

James has been incredibly helpful with helping me buy a flat. He has been incredibly proactive and I would highly recommend working with him and RSK in general.

Tannaz · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Joe O'Keeffe, Lettings Consultant showed myself and my partner Hugh around 2 properties, he was very pleasantly and thorough whilst taking us through the viewings, very professional I must say, a credit to Robertson Smith & Kempson at their Acton branch.

Judith · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Angelina was extremely lovely and support us move my family to London from Italy. I highly recommend her to anyone want to find a house in Acton

Heveloon · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

My experience with Angelina on my journey to finding a new home has been wonderful. She is attentive to my requests, cares deeply and looks for the best opportunities. Thank you Angelina! Looking forward to the end result!

Stavi · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

This is a five star review for Daisy Wills who sorted out my tenancy. She is unbelievably efficient and gets things done promptly. She is a real asset to her team and I could not recommend her more highly. She’s an absolute star!

Violet · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Amazing service from Carla, Toby and the team at RSK. I was impressed with the number of viewings and offers on our property within a short amount of time of being on the market. Carla kept me informed at each stage of the process and went over and above to help me throughout the process. Thoroughly recommend RSK!

Caroline · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We sold our flat in W3 through Robertson, Smith & Kempson in the summer of 2022. We'd previously signed up to another agent in Chiswick who didn't generate much interest. Once we moved to RSK we had dozens of viewings and ended up selling the property at a valuation we were happy with. Special shout out to Carla who was very helpful throughout the process - even after we'd moved and the deal had been completed.

Mark · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 4/5

Google

Cameron at RSK Action helped us a lot to find properties, to get our offer accepted, and to get the transaction ready to be completed. As of today, it's not completed yet but we are certain it's going to be completed very shortly. He was responsive throughout the process mainly by phone. Having said that, there is room for improvement, perhaps, this may not be on Cameron, or not even on the company, but could be on the industry. 1. What was happening was not always clear especially after the offer was accepted. We have got no updates for quite a whole. Also, there was some information that turned out not accurate. For instance, the deadline for the completion was not correct. 2. Also, after the offer was accepted, another person was assigned to us, however, we didn't know when to contact whom. But Cameron was responsive enough as I mentioned above, so this was not really an issue because we kept contacting just Cameron. 3. Communication was heavily phone-based. As buying a property is a big hustle, to track a record, I would appreciate that communication could be more written-based such as emails. At least, it'd be better if they could always follow up by email after all phone calls. Overall experience is great! I definitely recommend RSK and Cameron when you want to buy a new property sell one. Thanks for your help!

Takanori · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Had a brilliant experience with this agency. Our agent Blair helped us find a property to rent, he offered an excellent service and was always there to assist us, giving us the best advice and answering our many questions. Huge thanks to Blair and the agency for all the help.

David · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Priyesh and his team did an excellent job from start to finish. He knew what we wanted, listened to us and gave us the type of tenants most suited our house. A very caring and considerate service - Well done guys and thank you!

Omar · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

RS&K have been the agency that facilitated communication between us and the seller in the process of purchasing our home. Gurinder, who was the first to show us the property has been very pleasant to communicate with, diligent and respondent in her work.

Katarina · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Cameron at RSK did a fantastic job selling our house in Acton at asking price. We initially tried selling through a nationwide agent with an office in the area but over a period of 4 weeks struggled getting the right buyers through the door. Within 2 weeks RSK found us two buyers that offered asking price. We highly recommend them!

Niels · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I contacted this agency while looking for accomodation in London. The agent Who managed my account was Angelina King, an extremely profesional yet sweet agent Who proposed many suitable properties for me to consider. Due to tube strikes, I had to cancel my appointments with her to view the properties, but she so kindly offered a videocall tour of the Houses!! Outstanding customer service. I was able to view the properties despite of the difficult situation with London transport. Thank You Angelina for your amazing work and for being so kind and sweet❣️

Maria · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I have to say that looking for a property is very stressful especially on a tight deadline however I was so lucky to have referred to Angelina King! Nothing was too much for her, she understood exactly what I was looking for and made it happen!! She went above and beyond to make sure I was happy and stress free! Thank you Robertson Smith & Kempson and an extra special thank you to Angelina King!

Sabrina · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I worked with Carla, RSK Acton on the sale of my one bed Victorian garden flat. The property went on the market in June 2022, when another similar garden flat in the street was also for sale. Within days of signing the contract I had more than 20 viewings! Carla spent so much time at the flat she could have moved in. The prospective buyers were lined up one after another and within a week I had three offers. The bumps along the way were dealt with honestly and directly. I couldn’t recommend Carla enough. I am delighted I selected RSK to sell this property.

Sophie · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Highly recommend purchasing a property through RSK. Cameron was very helpful throughout the entire buying process from viewing through to exchange and completion. Highly professional, personable and diligent in the service offered, he was a pleasure to work with. Thanks again for all your help and making it such a smooth process!

Holly · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Angelina was personable and very efficient in getting the tenancy organised. In fact all staff I have dealt with over the years have been really good. I have and would definitely recommend them to anyone.

Ambereen · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

My experience buying property with RSK was very good. Carla Bergonzi was very professional and, despite the very tight deadlines, she made everything work and made the process way more bearable. I really appreciate all her efforts and that she kept poking every single party involved to get everything done in time.

Diego · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)