Robertson Smith and Kempson estate agents in London

★★★★★ 4/5

Google

Rating only, no written review.

K · 26 August 2022 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Oi · 26 August 2022 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 4/5

Google

Marc at RSK was very helpful in our property search in Ealing and in the end helped us to find our new home to fit what we needed. He showed us a few places, listened to our feedback and came up with the right place for us in the end.PositiveQuality, Professionalism

Alexander · 25 August 2022 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Google

We have recently used RSK to find our new home and would definitely recommend. Especially Zarq, who has been a huge help in finding us the perfect place. His communication has been great from the start and he has made the process simple and stress free, thank you!PositiveResponsiveness, Professionalism

Nicola · 25 August 2022 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Trustpilot

Dear Marie

Dear Marie, Thank you so much for your persistence with the Sainsbury's insurance claim! It was a long haul but I guess big companies are in no hurry!Monica and I really appreciate your hard work. Best regards Nicholas smith

Mr · 25 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Rating only, no written review.

Max · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Rating only, no written review.

Eoghan · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 4/5

Google

Rating only, no written review.

John · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 4/5

Google

Very helpful with my mums house sale, which not fault of theirs was very drawn out. I would use them again. Knowledgeable and professional

Maxine · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

RSK did a valuation for me and were thorough and honest about the state of the overall market. Will definitely be glad to work with them if and when I need to sell.PositiveResponsiveness, Professionalism

Amy · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We have recently got our property valuation done by RSK, very professional and informative, great service. Also they are great supporter of our local school PTA events. Thank you!PositiveProfessionalism

Isil · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We have sold and bought through RSK. They were professional and made us feel at ease throughtout the whole process. Over the years they supported our local school by sponsoring our PTA events. Thank you RSK

Teena · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

RSK are a fantastic local business. They have been supporting Hobbayne Primary School with sponsorship and prizes for our fairs for several years now, showing great community spirit. They are friendly, approachable and always professional.PositiveResponsiveness, Professionalism

Jessica · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

The RSK team, and in particular James Merceron (my primary contact) have been very professional in their interactions with me and have been been proactive in seeking to obtain a buyer for my property. Very pleased with them

Reginald · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We sold and bought through RSK in Hanwell last year and we are extremely happy with the service. They sold our house extremely quickly but the purchase of our new place couldn't have been harder and more stressful (due to the original vendor pulling out). Jonathan in the Hanwell branch pulled off a near miracle finding us a new property and ensuring the chain didn't break. I truly believe if it hadn't been for his determination it wouldn't have happened. From finding the second place to completion we did it in 5 weeks! I am sure there are the cynical amongst us but this is a bloke who ran out in the pouring rain to give me an umbrella and most importanly a local organisation who support their community, including sponsoring the local school's Christmas and Summer fairs.

Lorna · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

A great local agent! They sold our flat for us and we bought our current house from them. Great at giving feedback after viewings and staying in touch. Very active in supporting the local community, always present at Hobbayne's School Fairs and providing generous sponsorships :-)

Lone · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

James M. Was very professional and found us a great offer on our house within the first 2 weeks. What I liked most was the way he showed our house to the visitors. He accurately showed visitors all the strengths of our house and showed them why it was worth as much as we asked for.

Lorenzo · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

James's support, knowledge and professionalism made the whole process of selling the family home a lot easier than it could have been. His advice and recommendations greatly helped in our decision making. Because of his actions I would have no hesitation in recommending RSK Hanwell.

Nadia · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Before putting an offer in, I was shown around several properties by Ethan. He was always on tine and knew the answer to all our questions. I really appreciated his friendliness and attitude. During the offer and exchange process, Ethan was always available to discuss and also helped move things along when my solicitors were being a bit slow. Thank you Ethan and I highly recommend RSK!

Konrad · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 1/5

Google

Despite friends warning us against RSK, we decided to place our house in Hanwell on the market with them. They guided us towards an asking price, and the house went online. Within ten days of the house going live, they called us and recommended that we knock £50,000 off the asking price. We were reluctant to do this but after being hounded by the manager of the office and told we will never sell it at the current asking price, we bowed down to pressure and reduced the price. Two weeks later, they recommended we knock another £50,000 off. By this stage we were really unhappy with them. We decided to be in for one of the viewings. The agent knew nothing about the house - she didn’t show the viewers the communal garden, she didn’t point out any features eg underfloor heating, and when when asked questions by the viewers she couldn’t answer a single one. At that stage, we decided we had had enough and we asked RSK to release us from the contract. They refused and said we had to stay with them for a minimum of 16 weeks. We had never actually signed a physical contract with them - they’d asked for an e-signature early on and applied it to a contract we’d never read. We have sold three London houses previously and never experienced such unprofessionalism and ineptitude. We managed to sell our house with them the week we were due to end the contract, and on the day of completion we had a call from the solicitor saying we had completed on the sale and could release the keys. We packed our children into the car and within minutes RSK were phoning us saying we were late with the keys and the buyer was getting annoyed. This was within 20 minutes of the call from the solicitor. RSK are sweetness and light until they sign you up, then they turn into nasty unprofessional bullies who have no clue what they’re doing. Wish we had listened to the many friends who warned us off.

Casey · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

I highly recommend RSK Hanwell, in particular James Merceron who has been fabulous in my search for my first property. He is friendly, professional and he really took time to listen to what I was looking for. Whereas other estate agents sent me properties which clearly did not meet my specifications, the second property James told me about ended up being the one! Although it had been a couple of months since we'd been in touch, I was impressed that he kept me in mind when a new property came onto the market. I actually couldn't have asked for a nicer/better agent to help me find my first home and would highly recommend him to anyone else!

Bukunmi · 24 August 2022 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 4/5

Google

Rating only, no written review.

Balvinder · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Rating only, no written review.

Riccardo · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 2/5

Google

Rating only, no written review.

Luca · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)