Trusted Agent profile
★★★★★
2,353 reviews across 4 offices and 3 platforms
Robertson Smith and Kempson has four offices, all in London. Together they have 2,353 reviews on three platforms, rated 4.8 out of 5 overall.
2,189
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
163
Reviews on Trustpilot
Business-wide
Robertson Smith and Kempson's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMet a young gentleman named Asim during one of his viewing, as I too was interested in such properties in the area. The young man was very helpful and kindly took time out to explain what was available.
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah
5/5
GoogleLara has been great! Great customer service and can always count on her! Keep it up!!
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
5/5
GoogleI’ve had a good experience with RSK so far. Asim has been attentive and ensures anything he recommends matches my requirements. He’s also approachable and easy to talk to.
Dear Evan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleLara delivered an amazing service! Would highly recommend her to anybody who is interested in renting their properties out an she would be the best person to reach out!
Dear Lei, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleWe had a good experience with RSK - we particularly benefitted early in the process when RSK were able to find buyers quickly from their prospect list. Shout out to Cameron from the Acton office and Paul from sales support team, who were both professional and polite throughout.
Dear Roman, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI had an excellent experience with this Lettings agency. Staff is friendly and seriously helps to find the suitable property. My advisor was Lara. She was always available for any queries I had via email or calls.The transition process was smooth including references and credit checks. I honestly recommend.
Dear Peya, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah
5/5
GoogleI had the pleasure of working with Priyanka, and I cannot recommend her highly enough! From start to finish, she was incredibly dedicated, professional, and hardworking. She went above and beyond to ensure that the sale of my property went through smoothly, even in the face of challenges. Priyanka was always available to answer questions, kept me informed at every step, and worked tirelessly to resolve any issues that came up. Her commitment and expertise truly set her apart, and I am so grateful for her support throughout the entire process. If you're looking for an agent who will go the extra mile, look no further than Priyanka at RSK! Signed off By Samuel Karniol Known as Sam Kaye
Dear Sam, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah
5/5
GoogleMichael Shaw provided understanding and support throughout our lengthy sale process. He was calm and helpful when we hit an unusual, historical Land Registry issue and kept ourselves and our buyer informed and reassured throughout. I would have no hesitation in recommending RSK Hanwell in general and Michael Shaw in particular to handle your house sale.
Dear Tina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
GoogleAsim was super helpful and personable. Would definitely recommend his help in looking for a place. He genuinely cares and his contact is superb
Dear Umair, Thank you for taking the time to leave a wonderful 5 star Google review. Asim will be thrilled to read your kind comments. Kind regards, Sarah
5/5
GoogleReally enjoyed working with Arin on the purchase of our property. It was a tricky buy, but he was patient and kept us up to date throughout the whole process. Thank you Arin + team.
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleMy wife and I were looking for a place to rent and came across a property through RSK agency. From the start, Lara-Rose Elsi was incredibly helpful and supportive. She guided us through every step, always ready to answer our questions and provide updates, which really made the whole process smooth and stress-free. Thanks to her professionalism and dedication, we had a genuinely positive experience finding our new home. Highly recommend RSK and especially Lara if you're looking for a hassle-free renting process!
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah
5/5
GoogleReally enjoyed being shown around by Amber and she was a very helpful agent Look forward to how we proceed going forward Thanks again
Dear Amber, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah
5/5
GoogleFound a rental property through RSK and was very impressed by all the hard work and communication held throughout the whole process by the team. Special thank you to Bailey in the Lettings Team, who was a star and really helped me through it all.. Would highly recommend RSK and Bailey to anyway and will be using them again when I am next on the market to look for my next place.
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
GoogleI walked into the office and was greeted by Millad & Shervin, who discussed my search criteria and were very welcoming
Dear Steven, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah
5/5
GoogleI had a great experience with Millad & Shervin, I did not find a property with them but would highly recommend them to friends and families
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleWe have a very good experience with this agency and their team members.. and one of their staff Ahmed his service was excellent and he gave a good guidance for us🫶 …
Dear Nazrin, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
GoogleI would like to leave Gina 5* she has been so helpful with our moving process, no question was ever silly! She has made the whole process 100x easier
Dear Tara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI had a great experience with Ahmed during my viewing of q property in Ealing via RSK he was very knowledgeable regarding the property and helpful with all my queries with moving forward .
Dear Siobhan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
GoogleI do really appreciate for the everything Aadam Bulgin done towards us in finding and securing a property best fit with what we were looking at. His friendly approach even in some busy days for him helped us to minimize the stress had been experiencing because of searching for a property and becoming successful of securing it is a heavy burden for any person who is planning to relocate. I add my best wishes to him and the team Acton.
Dear Dileepa, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah
5/5
GoogleWe are really happy and satisfied with the way Ahmed treated us during our viewing time. Specially i really like the way he treated us and he is very passionate with his job. I hope we will take the he shown as . Thank you so much for your service Ahmed and RSK team.
Dear Agnes, We really appreciate you taking the time to leave such lovely comments about Ahmed. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah
5/5
GoogleRSK Ealing are extremely professional, efficient & understanding; especially Ahmed, who has been exemplary in working with me on viewings. Ahmed followed up with his excellent customer service and his support has been extremely stress free. I am impressed. The whole team, including Sherwin & Omar have been brilliant. Thank you.
Dear Lillian, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah
5/5
GoogleLara delivered the best customer service she’s extraordinary for one of the best properties!!
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleLara went above and beyond for a property that we were keen to rent, thank you so much!
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
5/5
GoogleHad a great experience with Asim in my property search. Very helpful, knowledgeable, polite sales consultant who helps to navigate complex property market.
Dear Marine, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (1 Central Buildings) has the most, with 953 reviews rated 4.7 out of 5, followed by London (137 High Street) with 841.
The four Robertson Smith and Kempson offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and two more branches won awards.
