Robertson Smith and Kempson estate agents in London

★★★★★ 5/5

Trustpilot

Great Management Service

We have rented a property through RSK for over 9 years . The service was good at the start and over the years has actually improved . We have found Daisy and the team , professional efficient and friendly . Issues in the flat or tenant requests are advised without delay and once a course of action agreed , monitored and resolved with quickly . Great Service .

Roland · 27 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Trustpilot

Top Tier

Since moving into our current rental property in 2023 RSK have always gone above and beyond with their quality of service from the get go. Communication is a huge thing for me (even if there's no immediate resolution/answer acknowledgement goes a long way) and they have always communicated well especially our property manager Daisy. Very on the ball and honestly I cant say a bad word about RSK Ealing. Keep up the good work guys. People like you make us renters feel more at ease

Simone · 27 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 4/5

Trustpilot

RSK - Great at Lettings and Property management

I have used RSK for both lettings and property management now for over 25 years. Both sets of teams are professional, approachable and helpful. They are open to different ways of approaching things. Daisy and I have have a great working relationship and she is always available. I have worked with Micaela and Altin on the lettings side and both are excellent in finding me suitable tenants. When things go wrong, the whole team pulls together to rectify issues as well as support me with difficult tenants in a fair and open manner.

N · 27 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Trustpilot

I have been letting through RSK for…

I have been letting through RSK for many years now. I couldn’t have managed without their help. Daisy and all the staff there have been dealing with everything efficiently and always keep me updated about any issues with the flat. Thank you everyone

Mel · 26 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Trustpilot

I have been with RSK and Management…

I have been with RSK and Management Services for a while now. My experience has only been very positive and a professional conduct throughout. Great customer service keep it up RSK!

Michael · 25 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Had a really great experience with Tony who was very friendly, helpful and professional during our search. He answered all our questions promptly which made the moving in process a breeze. Daisy in property management has also been fantastic and has also been extremely friendly and proactive in dealing with any questions throughout our first couple of weeks! The service we have received has been consistently great, so would highly recommend!

Chloe · 25 March 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I worked with jourdain, and he helped me rent my house in a very short time with minimal hassle. I would recommend to anyone wanting to sell or rent.

Nabeel · 25 March 2025 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Trustpilot

RSK property management

RSK have managed properties for me for over 12 years. They are on the ball, quick acting and collaborative when necessary. The letting team, especially Micaela, have found me great tenants and the Management Team have worked well to look after them on my behalf. I am now working with Daisy Wills in Property Management who is efficient, professional and keeps the balls in the air. It is always good to know she is there to speak with and she knows my properties.

Zephyrine · 24 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Great to work with, did an excellent job in selling my flat .

Mark · 23 March 2025 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Trustpilot

Great to work with

Great to work with, did an excellent job in selling my flat, would recommend - many thanks !

Mark · 23 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

A 100% sterling service from Daisy and Gina who have pulled out all the stops to help find new tenants and get our property back onto the market after a refurbishment. Always ready to help and go the extra mile, find a solution to problems, and offer their expert guidance to get the right outcomes - would recommend to anyone. Thank you both immensely.

Sam · 18 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Attentive, regular updates, relaible service. would reccoemend

Sirli · 13 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We had a successful sale through RSK Hanwell and were pleased by their clear understanding of the local housing market. We also found that communication throughout the process was very good, as was support in tackling the inevitable issues that arise when selling a property.

Nick · 11 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Michael was very supportive and extremely helpful in ensuring we got the house. He is a great agent to work with and delivered a great service. The journey can be very stressful, therefore having such a hands on agent throughout is vital.

Tania · 11 March 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Exceptional Service from Louie Seamons at RSK Hanwell I had the absolute pleasure of working with Louie Seamons at RSK Hanwell, and I cannot recommend him highly enough. From our very first interaction, it was clear that Louie is a consummate professional who truly cares about his clients. His client-first approach is second to none! He takes the time to understand exactly what you’re looking for and goes above and beyond to find properties that match your needs, no matter your budget. What sets Louie apart is his unwavering dedication and availability. He is always on hand to answer questions, provide updates, and offer expert advice, making what can be a stressful process feel seamless and even enjoyable. His attention to detail is impeccable. Nothing is ever overlooked, and he ensures every aspect of the search and transaction is handled with care and precision. Beyond his expertise, Louie is an outstanding representative of RSK Hanwell. He is always punctual, immaculately presented, and incredibly well-mannered, making every client feel like a VIP. Whether you’re looking for your first home or an investment property, he treats you as if you are his most important client, ensuring you receive the best service possible. Louie Seamons is a rare find in the property industry; professional, diligent, and genuinely passionate about helping people. If you’re looking for an estate agent who will make your home search a priority and deliver exceptional results, look no further than Louie at RSK Hanwell. Highly recommended!

Charlotte · 26 February 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

We had an amazing experience selling our property with Michael at RSK. From start to finish, he was professional, knowledgeable and always available to answer our questions. We couldn’t be happier with the outcome and highly recommend Michael and the RSK team to anyone looking to buy or sell their property.

Nora · 24 February 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Louie Seamons has a great demeanor. He is polite, well spoken and a great communicator. Should you require any assistance he is always happy to help. Wishing Louie a bright future in his career

Nerissa · 24 February 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

My Experiance with Louie from RSK Hanwell was wonderful. I was impressed by his knowledge of the area and professionalism!

Dr · 24 February 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

Had a great experience with RSK. Our agent, Millad was quite patient with our requirements, and came back only with properties that ticked a lot of boxes rather than ones which are simply not what we asked for. No time wasted on both ends and that is appreciated.

Rohit · 3 January 2025 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Ishaan is a good agency for rent.He is a warm, friendly and responsible person.Thank him for all his help to me.

CHEN · 28 December 2024 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Google

Haven't rented yet, but want to note how wonderful Matthew has been in the support of our (very difficult) search- he's been consistent and thoughtful in the properties we've looked at, and we are looking forward to finding out new home!

Laetitia · 21 December 2024 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 1/5

Google

UPDATE: I spoke with the branch director regarding my concerns, and they stated that there is nothing illegal or unethical about asking for £25,000 more than the asking price without indicating "offers over" or "in excess of" on the website. While this may be their view, I find this approach misleading and unhelpful for serious buyers like myself. I had a deeply disappointing experience with the Acton branch while attempting to purchase a property in the area. Despite offering above the asking price for a property that had been on the market for months and even reduced in price, my offer was rejected. The explanation provided was baffling, it was allegedly due to the profit potential from a future extension of the property. The agent also claimed the seller was looking for £25,000 over the asking price, citing his assumption that I was a developer, which I clearly am not. When I questioned the purpose of the advertised asking price, he replied, “to generate interest.” I find this strategy highly questionable and would appreciate a director’s explanation regarding the ethics of such an approach. Overall, the process felt unprofessional and dishonest, leaving me frustrated and disillusioned as a serious potential buyer.

Bahareh · 21 December 2024 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Tamsa, Cameron, Asim, Toby and the team at Robertson, Smith & Kempson were very helpful and professional during my search for a property. They were great communicators, quick to respond to questions, easy to get hold of on the phone and willing to show me multiple properties. I would highly recommend their services.

Jamie · 21 December 2024 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Anjali · 21 December 2024 · Robertson Smith and Kempson London (1 Central Buildings)