Trusted Agent profile · West Yorkshire
Verified
★★★★★
2,346 reviews across 9 offices and 1 platform
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,346 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The Trusted Agentvery professional
It was a pleasure dealing with them. Jane was brilliant
Hi Nicola, many thanks for taking the time to leave a review. I am really pleased that you found dealing with Jayne was a pleasure. As one of our most experienced colleagues Jayne is well equipped to provide the best levels of service, which is our aim for all clients.
5/5
The Trusted AgentFirst time buyers
First time buyers and they helped make sure it went smoothly. Only downside is that the property had been overvalued.
Hi Robert , many thanks for taking the time to leave a review. I am really pleased you found our service helped your purchase go through smoothly. In essence we feel the value of every property is only determined once a buyer ( and their surveyor) and a seller reach agreement.
5/5
The Trusted Agent23 Moresby Rd
just purchased 23 Moresby Rd of R Watts in wibsey Clare Oconnor was the girl facilitating the sale and purchase, Through out my purchase Clare kept in touch giving me updates, chasing solicitors on both sides making sure the sale went through as smoothly as possible. Each time i went into their offices in Wibsey Clare was very helpful and patient with me I would highly Recommend Robert Watts Regards Mr Wormald
Hi Tony, many thanks for taking the time to leave a review. I am really pleased you found our service helped the purchase move along smoothly. Your willingness to recommend Robert Watts is very much appreciated.
5/5
The Trusted AgentExcellent service for buying and selling
We would highly recommend Robert Watts for both buying and selling. Sara and Nicola were both fantastic, they were very professional and quick acting to help us purchase our dream house. They kept us in the loop and all stages and helped the process to go smoothly! They liaised between sellers, buyers, solicitors snd contractors and provided a great service.
Hi Hayley, many thanks for taking the time to leave a review. I am really pleased that you were able to experience the benefits of Nicola and Sara and that we were able to help you secure your dream home. All of our team are vastly experienced which allows us to provide fantastic service to all our clients.
5/5
The Trusted AgentExcellent friendly service
We made our first but to let purchase with Robert Watts. We mainly dealt with Jayne who was friendly and always updating us on the progress of the offer through to completion. We are still deal with them now on further purchases.
Hi Ash , many thanks for taking the time to leave a review. I am really pleased we were able to help you secure an investment property. As one of our most experienced colleagues Jayne is well equipped to provide the highest levels of service, which is our aim for all clients.
5/5
The Trusted Agentexcellent service
Fantastic service when selling our home, SOLD within four days. Excellent staff and customer service, kept up to date every step of the way. Only took 6 weeks to complete sale. Two extremely happy customers.
5/5
The Trusted AgentSuperb Management Of House Sale
Having marketed our house for sale through Robert Watts, I can say that all aspects of the sale process were carried out more than efficiently. From the initial meeting with James Watts, who came to view and value the property, until the final stages of the sale, which were dealt with by Kayleigh Sebastanelli, Watts were professional throughout. James was by far and away the most enthusiastic person to come and value the property, hence the reason we chose to market through Watts. Kayleigh, along with Jenny and Melanie, kept us up to speed with what was happening with regard to viewings, interest on Rightmove etc. Even when it came to the final stages and there had been mistakes made in the exchange of contracts, Kayleigh was the one to bring these to our attention and to point out possible legal avenues we could go down. In the end, the sale went through and I would like to congratulate the Watts team on their professionalism and perserverance throughout. Ian Moir
Ian Many thanks for you kind review.. Some sales are not easy but I'm glad you appreciated all our efforts from all the team. Good luck in the future and we hope to do business with you again.. James Watts
5/5
The Trusted AgentBuying my First Hme A***** Experience!!!!
Thank you for all your help with buying my first home. The staff at Robert Watts were really helpful especially as this was my first home and I needed some guidance, They were always willing to help and guide me in the right direction. I would recommend anyone thinking of buying a house to contact Robert Watts in Cleckheaton! Thank you for all your help! .
Gemma Many thanks for your kind words. I'm glad that we made your first house purchase as smooth as possible and your recommendation means a lot. If you need any further assistance please let us know. James Watts
5/5
The Trusted AgentVery helpful 5 star service
Great service, had to be let in the property throughout the buying process to to empty buckets due to roof leaking and never had a problem, always let in within the same day as ringing, big thanks to josh who mostly met us ther and was very helpful and patient, james and the other agents also emtremely friendly and great phone service from the girls. Thanks a lot to all the staff.
Hi Sam , many thanks for taking the time to leave a review. I'm really glad you found the service from all the team was great it means a lot to all of us. I am looking forward to seeing the house when you've put your mark on it!
5/5
The Trusted AgentGreat advice
A very friendly professional team. We were given very good advice after Robert listened very carefully to our needs and expectations. We were offered a new style auction or a traditional sale as the way forward. We chose auction and achieved well above our expectations and have already recommended this type of sale and agent to two of our friends.
Many thanks for the kind words Janet. We were all delighted with the outcome and the price achieved was amazing. Have a great Xmas for me and my team at Birkenshaw office. John
5/5
The Trusted AgentFriendly efficient service.
Will use again and would definitely recommend. Many thanks Jayne, a big effort from a great team.
Hi Martin , many thanks for taking the time to leave a review. I am so pleased you appreciate the efforts of the team, it means a lot to all of us when clients are happy to recommend us and would use our services again.
5/5
The Trusted AgentVery professional and efficient
Rating only, no written review.
Hi Karen, many thanks for taking the time to review us. I am really glad you felt we deserved 5 stars! It is always satisfying when clients appreciate the hard work we do for them... every day
5/5
The Trusted AgentBought and sold
We were first introduced to Robert Watts way back in 1987 when we purchased a house from them. On selling that house 28 years later we were more than happy once again to approach Robert Watts to sell our house. On both occupations we experienced a very efficient friendly team..
Hi Debbie, many thanks for taking the time to leave a review. I am really pleased that you found our service to be very efficient. It means a lot to the team and myself when clients are happy to use us on multiple occasions.
5/5
The Trusted AgentHouse Sale
Fantastic efficient and very helpful staff. Sold my property very quickly and kept me fully informed as my sale progressed. This is the 2nd property Robert Watts has sold for me and I would highly recommend them. Thanks for a job well done!
Many thanks for the review James. We always try and give excellent customer service. Your kind comments mean a lot to both myself and my team.
5/5
The Trusted AgentReview of service regarding recent house purchase.
I recently purchased a house through Robert Watts Estate Agents at Five Lane Ends. The service I received was excellent. The Agency staff member who was dealing with my purchase was efficient, friendly and most helpful. My calls and queries were answered swiftly and the Agents went out of their way to ensure the purchase proceeded smoothly.
Hi Kabir , many thanks for taking the time to leave a review. I am so pleased you found our service to be efficient, friendly and most helpful.
5/5
The Trusted AgentRobert watts - 5* service
I was very impressed with the overall work of Robert Watts, birkenshaw office. They sold my property in 24 hours & we also purchased a property which they were selling. The staff are friendly & very helpful, especially Tabby Hickling. I would definitely use Robert Watts again & would recommend them. 5 stars
Thanks for the kind review Jessica,. Positive feedback from happy clients make it all worthwhile. Hope your are settled in to the new house. Happy Xmas.
4/5
The Trusted AgentFriendly, efficient service
I would highly recommend Robert Watts, Highfield Branch, to any seller. James Hart (Manager at Robert Watts), gave me an honest and reliable appraisal of my property. The valuation and predicted sale price were exactly what was achieved in the sale. My property was placed on the market at the beginning of July 2015 and there were numerous viewings that resulted in an offer at the end of August 2015. Although the completion date was delayed, this was due to solicitor wrangling and was not through lack of effort from Robert Watts as they regularly chased up both solicitors. That said, from sale board going up to completion date was 5 months which I believe is a great result. Pam, at Robert Watts, kept me fully informed and was a pleasure to work with. The only reason I did not give an "Excellent" rating is that, I believe, there is always room for improvement in whatever we do.
Hi Alison , many thanks for taking the time to leave a review. I am really pleased that you found our service to be efficient , honest and reliable. Our aim is always to provide this level of service to all clients.
3/5
The Trusted AgentOk
We bought our house via Robert Watts. They were good at calling me when they said they would. As we approached completion, sometimes I felt like I had to chase them to make sure everything was progressing.
We appreciate your feedback and we take on board your comments for keeping in contact more regularly although you will appreciate we have to act first and foremost for our client, the seller. Good luck with your new house.
5/5
The Trusted AgentService with a smile
We received excellent service on the sale of our property. The agent kept us up to date on the viewings and the progress of the sale even though we live overseas. On a visit to the UK the staff were helpful and cheerful. We highly recommend them for the professional service the offered.
Many thanks for your comments it is much appreciated and thank you for taking time to write this review.
1/5
Googlerented through these guys and lived in a property for nearly 2 years with out causing them any trouble. on leaving,when they couldn't find fault with the inventory decided to say the rooms were not clean and pinched my deposit.... poor service... they are just there make money for the landlord.
5/5
The Trusted AgentCompetent and professional agent
Robert Watts Lettings have been managing property for us for 14 years and have provided a superb service. They have competently handled all aspects of property management for us while we have been living oversees, including finding tenants, maintaining good relationships with tenants, undertaking repairs and improvements or any kind, ensuring properties are well maintained and looked after.. We trust them to make sensible decisions independently, although they keep us well informed and are always available to offer help and advice. I would highly recommend Robert Watts Lettings.
5/5
The Trusted AgentABOVE THE CALL OF DUTY
As a landlord living 100 miles away from our rental property, I have no hesitation in recommending Kate Watts and her team at Robert Watts. They really go above and beyond in terms of service and efficiency. This leaves me with no worries and smooth lettings. Their patience and diplomacy with a recent difficult tenant was exemplary. Thank you Guys you're great..
1/5
Googlerented through these guys and lived in a property for nearly 2 years with out causing them any trouble. on leaving,when they couldn't find fault with the inventory decided to say the rooms were not clean and pinched my deposit.... poor service... they are just there make money for the landlord.
1/5
Googlerented through these guys and lived in a property for nearly 2 years with out causing them any trouble. on leaving,when they couldn't find fault with the inventory decided to say the rooms were not clean and pinched my deposit.... poor service... they are just there make money for the landlord.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robert Watts is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2025, 2026.
EA Masters by year, 2019 to 20252025 3 Gold across three branches EA Masters 2025 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robert Watts a message.
Cleckheaton (Churchill House) has the most, with 404 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The nine Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.
