Trusted Agent profile · West Yorkshire
Verified
★★★★★
2,307 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 2,203 reviews on Google only. Show every review
5/5
GoogleRobert Watts were very professional, thorough and helpful during a house sale. They kept me informed regularly during the period and took away a lot of stress. I highly recommend them. They are very knowledgeable and friendly.
Thank you Micheal for this super review. We pride ourselves on good communication during the sale and our professional but down to earth approach so we’re so pleased it worked well for you. Thank you for using us.
5/5
GoogleMy sellers used Robert Watts - I was really impressed with the way they kept me updated on a weekly basis, reaching out to my solicitors, the sellers and their solicitors to keep everything moving. I've already recommended Robert Watts to a colleague. If I ever decide to move in future - I'd list with Robert Watts. Thank you Tabby and team !
It is always great to get a review from a buyer Cary and thank you for posting this. It is a two way transaction obviously so constant communication between buyer and seller and all solicitors involved is key and we’re so pleased Tabby and the team were there for you. Enjoy your new home
5/5
GoogleRachel Day was fantastic throughout the purchase of our first home. She was professional and kept us informed every step of the way. She made the whole process much less stressful and would highly recommend her to anyone buying a home.
Thank you Harriet that is a super review. Buying your first home can be stressful as you say but we're delighted Rachel made the process smoother with clear communication which is always vital. Enjoy your new home.
1/5
GoogleTerrible experience with this company and I wouldn’t recommend. Spoke with an agent, Gill, who from the very beginning had an awful attitude and her responses were very unprofessional and disrespectful. Prospective customers should be treated with a level of respect and decency which is lacking at this company. You’d think they would have a basic understanding of the properties they’re selling but instead she responded to my questions as “how am I supposed to know”. Looking through the rest of the google reviews, it seems that customer service at this place isn’t the best.
We are sorry you were unhappy with our service but Gill works in Rentals and you mentioned a house to sell so which side were you dealing with and what was the nature of your issue? The vast majority of our reviews mention great customer which we pride ourselves on so we are very concerned your experience was so poor. We have since looked into this and it is a rental house and Gill did offer to find out about the queries you had after we had spoken to the landlord. You wanted the landlord's number but unfortunately we cannot disclose this information due to data protection laws. We are sorry you were so unhappy but we do not feel we could do anymore here.
5/5
GoogleHad no problem with anything, Clare was very helpful kept us informed of everything , was helpful in printing things off for us, chasing our buyers solicitor. She was friendly and professional.
Thank you Carol that is a really great review and just sums up what we try and achieve. Really happy Clare was on hand all the way through and thanks for using us. Good luck going forward.
5/5
GoogleI had an excellent experience with Robert Watts Estate Agents, especially Jenny Flavell and the team. From start to finish, the service was outstanding. Jenny was extremely professional, responsive, and supportive throughout the entire process. She kept me well informed at every stage and made what could have been a stressful experience feel smooth and straightforward. I truly appreciate the hard work, dedication, and excellent communication from the whole team. My wife and I are very happy with the service provided and would highly recommend Robert Watts to anyone looking to buy or sell a property. Thank you again for everything. Best regards, A Q
Thank you Abdul that is a super review. We appreciate it was a very difficult sale and we know Jenny went above and beyond for you so its great to hear you were happy with her service and us in general. Selling houses is not always easy but hard work and good communication are vital and we're delighted for you and the family that the sale completed successfully after all the ups and downs. Good luck with your future plans and thanks for using us.
5/5
GoogleWe were selling my late parents house and had a number of Estate Agents visit and value. We felt that Robert Watts knew the current market in the area we were selling and valued the house at a price that reflected a true price based on the local property market, property condition and Robert Watts local knowledge. Once on the market then we had regular contact from our local office in Birkenshaw. A number of viewings were arranged by the Branch. Once we had agreed a sale at the price it had been marketed at then we went through the selling process. Robert Watts often updated us before our solicitor as it was clear they were committed to helping the sale go through and had rung them to find the current position. In terms of the Company then I was impressed by the Knowledge of the market , very good communication with ourselves and that they would respond to e-mails or phone calls. I would be happy to recommend them if you are considering selling a house
Thanks you John that is a really great review. We pride ourselves on our local knowledge and always try to give accurate and realistic advice from the beginning as it sets the correct tone. Communication is also so important as the process can be lengthy and we're so pleased the Birkenshaw team could exceed your expectations on all fronts. Thanks for using us and good luck going forward.
5/5
GoogleWe were selling my late parents house and had a number of Estate Agents visit and value. We felt that Robert Watts knew the current market in the area we were selling and valued the house at a price that reflected a true price based on the local property market, property condition and Robert Watts local knowledge. Once on the market then we had regular contact from our local office in Birkenshaw. A number of viewings were arranged by the Branch. Once we had agreed a sale at the price it had been marketed at then we went through the selling process. Robert Watts often updated us before our solicitor as it was clear they were committed to helping the sale go through and had rung them to find the current position. In terms of the Company then I was impressed by the Knowledge of the market , very good communication with ourselves and that they would respond to e-mails or phone calls. I would be happy to recommend them if you are considering selling a house
Thanks you John that is a really great review. We pride ourselves on our local knowledge and always try to give accurate and realistic advice from the beginning as it sets the correct tone. Communication is also so important as the process can be lengthy and we're so pleased the Birkenshaw team could exceed your expectations on all fronts. Thanks for using us and good luck going forward.
5/5
GoogleWe recently purchased our new home through Robert Watts in Cleckheaton and we couldn’t be happier with the service we received from Angela. From start to finish, Angela was professional, approachable, and incredibly helpful. She kept us well-informed throughout the entire process, always taking the time to answer our questions and make sure everything was progressing smoothly. Her communication was excellent, and she made what can often be a stressful experience feel straightforward and manageable. Angela’s knowledge and dedication really stood out, and it was clear she genuinely cared about helping us secure our new home. We’re very grateful for her support and would highly recommend her to anyone looking to buy or sell a property. Thank you again, Angela, for all your hard work!
That's a great review thank you so much Nikki. It is always great to hear from buyers as well as sellers and we are so pleased Angela met and exceeded all your expectations with her professionalism, knowledge and friendly advice. We are here to make the often stressful process as smooth as possible and sometimes it's just a reassuring call that can make all the difference. Enjoy your new home and good luck going forward.
5/5
GoogleI had an excellent experience with Robert Watts Estate Agents, especially Jenny Flavell and the team. From start to finish, the service was outstanding. Jenny was extremely professional, responsive, and supportive throughout the entire process. She kept me well informed at every stage and made what could have been a stressful experience feel smooth and straightforward. I truly appreciate the hard work, dedication, and excellent communication from the whole team. My wife and I are very happy with the service provided and would highly recommend Robert Watts to anyone looking to buy or sell a property. Thank you again for everything. Best regards, A Q
Thank you Abdul that is a super review. We appreciate it was a very difficult sale and we know Jenny went above and beyond for you so its great to hear you were happy with her service and us in general. Selling houses is not always easy but hard work and good communication are vital and we're delighted for you and the family that the sale completed successfully after all the ups and downs. Good luck with your future plans and thanks for using us.
5/5
GoogleJust sold my house though Robert Watts amd really pleased with the service, value and professionalism shown. From James coming round to value the house, through to Angela dealing with my case file on a very regular basis, I was really pleased with evey aspect of the estate agency process. I would highly recommend using this local and well established business. Well done team.
Thank you Alex that is a such a great review. We know the sale and purchase process wasn’t easy at times but we’re so pleased James and Angela were there to help. Regular updates are key as you said and we’re delighted it was a happy result. Thanks for using us and good luck going forward.
5/5
GoogleWe had a great experience with Robert Watts. Jenny Flavell was professional, knowledgeable and always available to answer our questions. She went over and above to make the process as smooth as possible. We were very happy with the service and would highly recommend Robert Watts if you are buying or selling your home.
Thank you Alastair we really do appreciate you you posting this. We know it was quite a tough process and were delighted Jenny was there to help. Enjoy your new home and good luck going forward.
5/5
GoogleRobert Watts were absolutely brilliant throughout my home purchase. Great communication at all times and kept us updated. Lucy was brilliant in helping us find the perfect fit for us. Amelia was fantastic and was always available for a call whenever we had questions. Would use Robert Watts again if we ever need to sell or buy a home.
Thank you Fahd for taking the time to post this great review. We’re delighted both Lucy and Amelia were on hand to help when you needed them as it can be a drawn out and frustrating process. The best of luck in your new home.
5/5
GoogleWe were very pleased with the service we received from Robert Watts Estate Agents, particularly Jenny who supported us through our sale, there were a couple of sticky moments to navigate but she was always calm, reassuring and professional. Hopefully we have now found our forever home, but if we were to ever think of selling again we would use this estate agent. Thank you
Thank you Suzanne that is a super review and we’re so pleased Jenny could help you negotiate the sometimes challenging sales process. Hope you are happy in your new home and thanks for using us to sell.
5/5
GoogleJust sold my house though Robert Watts amd really pleased with the service, value and professionalism shown. From James coming round to value the house, through to Angela dealing with my case file on a very regular basis, I was really pleased with evey aspect of the estate agency process. I would highly recommend using this local and well established business. Well done team.
Thank you Alex that is a such a great review. We know the sale and purchase process wasn’t easy at times but we’re so pleased James and Angela were there to help. Regular updates are key as you said and we’re delighted it was a happy result. Thanks for using us and good luck going forward.
5/5
GoogleWe recently purchased our new home through Robert Watts in Cleckheaton and we couldn’t be happier with the service we received from Angela. From start to finish, Angela was professional, approachable, and incredibly helpful. She kept us well-informed throughout the entire process, always taking the time to answer our questions and make sure everything was progressing smoothly. Her communication was excellent, and she made what can often be a stressful experience feel straightforward and manageable. Angela’s knowledge and dedication really stood out, and it was clear she genuinely cared about helping us secure our new home. We’re very grateful for her support and would highly recommend her to anyone looking to buy or sell a property. Thank you again, Angela, for all your hard work!
That's a great review thank you so much Nikki. It is always great to hear from buyers as well as sellers and we are so pleased Angela met and exceeded all your expectations with her professionalism, knowledge and friendly advice. We are here to make the often stressful process as smooth as possible and sometimes it's just a reassuring call that can make all the difference. Enjoy your new home and good luck going forward.
5/5
GoogleThe service received from Tabby was AMAZING! Every week until I received keys she would call and give updates chasing solicitors from both sides. I would say it was Tabby who managed to get me the keys a little earlier! Defo recommend them to anyone who is looking to buy as well as sell!
Thank you Junaid that is a perfect review from a buyer and just what we like to here. We also think Tabby is AMAZING and glad you received your keys early. Enjoy your new home.
5/5
Googleexcellent service from first contact through to exchange of contracts, always responsive and super helpful. Highly recommend
Thank you Kevin that’s a lovely review. We’re know it was a stressful sale at times but we got there in the end. Thanks for using us and good luck with your future plans.
5/5
GoogleJenny was absolutely amazing, if it wasn’t for her the process would have been 10x slower and 100x more painful! Wouldn’t hesitate to use again, she has been just fabulous
Wow thanks Casey that is great review and we know Jenny made a difference in a difficult sale so we’re delighted you were so happy. Thanks for using us and enjoy your lovely new home.
5/5
GoogleI recently used Robert Watts when purchasing my new home. Tabby was fantastic from start to finish. She was helpful and very professional keeping me regularly updated on the chain.
Thank you Jessica it’s great to know Tabby could help you and keep you fully updated. Good luck in your new home.
5/5
GoogleRobert Watts Birkenshaw were our venders estate agent and they were incredible. Weekly updates, often knowing more than my own estate agent. Would recommend them to anyone to sell their house.
Many thanks Ruby it’s always great to get a review from a buyer and we’re so pleased the team at Birkenshaw were able to help. Enjoy your new home.
5/5
GoogleI have to say that the whole team at Watts were absolutely fantastic from start to finish, and made what is always a stressful process much easier to cope with. They were always available to speak to and provided much needed reassurance during the more difficult moments. I wouldn't hesitate to use Watts again or recommend them to others. Thank you all for everything.
Thanks Richard we really appreciate you posting this lovely review. Like you say, it can be a stressful process and we aim to make this as easy as possible and we're so pleased the team at Birkenshaw achieved this. Thanks for using us to sell and enjoy your new home.
5/5
GoogleGreat service from the Robert Watts team on the sale of my property. Professional, efficient and very friendly. Would recommend
Many thanks Chris we’re so pleased the team at Birkenshaw could help you in the selling process. Thanks for using us.
5/5
GoogleI have to say that the whole team at Watts were absolutely fantastic from start to finish, and made what is always a stressful process much easier to cope with. They were always available to speak to and provided much needed reassurance during the more difficult moments. I wouldn't hesitate to use Watts again or recommend them to others. Thank you all for everything.
Thanks Richard we really appreciate you posting this lovely review. Like you say, it can be a stressful process and we aim to make this as easy as possible and we're so pleased the team at Birkenshaw achieved this. Thanks for using us to sell and enjoy your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The nine Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards: Robert Watts, Cleckheaton won Gold; Robert Watts, Bradford won Gold; Robert Watts, Kirklees won Trusted Agent.
Send Robert Watts a message.
