Trusted Agent profile · Surrey and Berkshire
Verified
★★★★★
920 reviews across 4 offices and 2 platforms
Regents has four offices, in Staines upon Thames, Woking, Sunbury On Thames and Addlestone (Surrey and Berkshire). Together they have 920 reviews on two platforms, rated 4.3 out of 5 overall.
808
Reviews on Google
All 4 offices
112
Reviews on Facebook
Business-wide
Regents's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Regents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad the pleasure of dealing with Rob Dawson on several occasions. He’s always looked after us and one thing that stands out is his exceptional communication skills which sets him above the rest. Thanks!
Hi there, thanks for the great feedback for Rob Dawson! Wishing you all the best - Claire
5/5
GoogleExcellent service. Couldn’t thank the team enough. Always somebody on the end of the phone. Priced correctly. Above our expectations and price achieved buyer found within days. Completed within 2.5 months. Special thanks to Rob Dawson
Hi there, thanks for the 5* and great feedback for Rob Dawson who I know will be so pleased to read this! We wish you all the very best - Claire
5/5
GoogleAs a first time buyer it can be quite overwhelming and stressful to go through a house purchase. Robert at Stirling and Ackroyd in Hampton has been so helpful, really responsive and made dealing with an estate agent a rare pleasure. Highly recommend.
Hi Sarah, thank you for sharing your experience. We are so happy to hear how stress free your search was and Rob will be thrilled to read this. We wish you all the very best in your new home - Claire
5/5
GoogleAs joint executor on my cousins estate we had to be sure we were using a good firm to sell the property. Stirling were excellent always responded by phone or email. Special thanks to Rob Dawson. His local knowledge and experience secured a buyer within 24 hours the whole thing took 4 months. Thank you.
Hi Shelley, thank you for sharing your experience while selling a property with the help of Rob Dawson. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
5/5
GoogleVanessa from Lettings department came to value our house for rent and we found her very professional and she made notes diligently. She offered us various options and gave us some recommendations. We were very please with her service and would recommend their services.
Hi Nilesh, thank you for sharing your experience of having your home valued with us. Vanessa will be so happy to read your kind words and we wish you all the best - Claire
5/5
GoogleMyself and my partner had an amazing experience thanks to Callum. From the start of having a viewing we felt treated fairly (other companies didn’t seem to take us seriously due to our young age). He provided us with professionalism and rapid responses to queries. We would highly recommend the branch and team for anyone looking to buy or sell.
Hi Martyna, thank you for taking the time to leave feedback for Callum. Its great to hear of your experience while finding a new home and we wish you all the very best - Claire
5/5
GoogleFantastic Service from Katie C
Hi John, thanks for the 5* - Claire
5/5
GoogleWe recently purchased a property working with Rob D. The process was smooth and effortless...... Thank you!
Hi Gurpal, thanks for the 5* - Claire
5/5
GoogleKatie counsens has been very helpful and responsive during our move and still answers any queries to date in a quick and helpful way.
Hi Sanjeev, thanks for the 5* and great words for Katie. Wishing you all the best - Claire
5/5
GoogleThanks to Rob and Terry for all the help in relation to our recent purchase. Rob certainly went above and beyond to ensure our purchase went through.
Dear Emily, thrilled we were able to support you during your home purchase. Thank you for taking the time to post a review - Rob and Terry will be pleased to read your kind words - Amber
5/5
GoogleFantastic service from Katie, extremely knowledgeable and helpful. Really made sure to put me at ease, in what is a very big decision. Couldn’t fault the service and would 100% recommend!
Hi Kenzie, thanks for the fab review. Wishing you all the best - Claire
5/5
GoogleUsed Stirling Akroyd recently for the Let of my townhouse, and was extremely satisfied by the professional way Katie and the team managed to let the property within such a short space of time. Everything was seamless and look forward to letting more through them in the near future
Hi Vishal, thanks for the 5* for Katie and the team. Wishing you all the best - Claire
5/5
GoogleTerry dealt with the house we were buying at the end of last November. He was brilliant, easy to speak to and really helpful. The seller was a little tricky to tie down to a exchange date, he helped massively with this. Can't thank them enough!!
Hi Nathan, thanks for the fab review and 5* for Terry. Wishing you all the best - Claire
5/5
GoogleRating only, no written review.
Thanks for the 5* - Claire
5/5
GoogleAt last I've found a good estate agent to run my property portfolio Vannesa has been excellent, very professional, great at communicating & putting me in contact with all the right departments. Thank you
Hi Brian, thank you for the great feedback and kind words for Vanessa - Claire
5/5
GoogleGreat company, very helpful staff. We were dealing with Joanna and Gordon, our property manager. They have been very helpful and quick to respond. Would definitely recommend.
Hi Ashleigh, thank you for the 5* and lovely words for Joanna and Gordon. We wish you all the best - Claire
5/5
GoogleRating only, no written review.
Thanks for the 5* - Claire
1/5
GoogleI found my experience with this agency (Sunbury) a nightmare. I was spoken to in a horrible manner by a young lady that works there, very rude and upsetting!!
Hi Kelly, I am sorry to read that we did not meet your expectations on this occasion. We would very much like to investigate your comments further and hope that you provide the information necessary to enable us to do this. I would like to assure you that Stirling Ackroyd strive to deliver outstanding service to our customers every time. We are extremely proud of our excellent reviews and the feedback our customers regularly share. If you would like us to investigate your comments further please do contact us using help@stirlingackroyd.com Regards, Claire
5/5
GoogleJust wanted to say how polite Sardorbeck was. Just the most lovely man. He was determined it would be him to sell the house. He did. Both Rob and Terry helped explain things. Kept the communication going. Thank you
Hi Cheryl, thank you for the great review for Sardobeck, Rob and Terry. Wishing you all the best - Claire
5/5
GoogleCallum, Katie and their team provided us with great service and support in finding our new home. They are a good team to interact with as they very well understand our needs as well as our constrains so that they deliver us the best options in the market.
Hi Roy, thank you for taking the time to post a review of your experience working with Callum, Katie and the team. We are thrilled that you enjoyed working with us and that we were able to present suitable options for your property needs. Amber
5/5
GoogleKatie and Callum have both been very helpful. Katie by far is best at her job, really appreciate her help always.
Hi there, thanks for the 5* and great feedback for Katie and Callum. They will be thrilled to read this and we wish you all the best - Claire
5/5
GoogleMy partner and I were looking for a new rental for some time and finally found our new home. Callum and Katie in the Sunbury Branch made the process stress free. No request was too big or too small. Huge thank you to you both.
Hi Jacob, thanks you for the 5* and lovely words for team Sunbury. Wishing you all the very best - Claire
5/5
GoogleWe have been dealing with Callum and Katie at the Sunbury Branch, and the process was made so much easier with their support. Moving house can be stressful, but not once did we have any issues from viewing to move day, even after move day. Cannot recommend them highly enough!
Hi Cidalia, thanks for sharing your experience while finding a new home with Callum and Katie. Its great to hear and we wish you all the best - Claire
3/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Regents has 920 reviews across its four offices, rated 4.3 out of 5 overall: 808 on Google, 112 on Facebook. Company-wide Facebook reviews for Regents are counted once, not once per office.
Staines upon Thames has the most, with 353 reviews rated 4.0 out of 5, followed by Woking with 350.
The four Regents offices, by town:
Yes. In The Trusted Agent 2026 awards: Regents, Sunbury On Thames won Trusted Agent.
