Regents reviews

★★★★★ 5/5

Google

Madilyn was fantastic throughout the whole process of letting our new home. She was always incredibly responsive, friendly, and helpful, making what can often be a stressful experience feel so much easier. No question ever went unanswered, and she was always happy to help whenever we needed advice or reassurance. Her professionalism, communication, and positive attitude really stood out, and we felt supported every step of the way. We'd highly recommend Madilyn to anyone looking for an estate agent. Thank you again for all your help!

Hayley · 22 July 2026

★★★★★ 5/5

Google

Maddie has been nothing but brilliant. She is friendly genuinely helpful and made me feel like my search was important even though I am one of many clients. She has good knowledge and makes sure she gives facts . I have had a fantastic experience with her and I am currently dealing with many agents

Natasha · 6 March 2026

★★★★★ 5/5

Google

I have an amazing experience with Maddie she was friendly, professional, and always quick to respond to any questions. She made everything feel easy and stress-free, and I really appreciated her support and guidance. I’d definitely recommend Maddie to anyone looking for a reliable and helpful estate agent!

Katie · 1 April 2026

★★★★★ 5/5

Google

I can not speak highly enough of the team. As a first time buyer doing everything on my own it's been such a relief to come across people so lovely, knowledgeable, and supportive. A special thank you to Anna for showing me around my dream first home and lending a hand holding the tape measure haha, her cummunication has been flawless, Richard for advising me through the process, very much appreciated. Finally id like to add if they recommend you to speak to there advisors I highly recommend you do so, Susie was amazing really knows her stuff and also very supportive. Thank you all so much x

Kirsty-leigh · 20 May 2025

★★★★★ 5/5

Google

Chelsea is a great member of the team, I’ve been with them for 7 years and I’ve never had any issues. Friendly and professional.

Sadia · 1 August 2026

★★★★★ 5/5

Google

Very positive experience with Stirling. Madilyn and Alex were helpful and supportive throughout the entire process. Having dealt with several other agencies in Woking, their service really stood out as being way more organised and professional than others! Would definitely recommend them.

Adriana · 18 March 2026

★★★★★ 5/5

Google

Thank you Beth a sales assistant for all your patience and knowledge of helping myself book a mortgage valuation. The whole experience was very professional and a much easier process than I expected, your help and support was much appreciated Beth so thank you.

Mandi · 20 February 2026

★★★★★ 5/5

Google

Marc and the team have been great. Quick and painless process, and any issues that came up were dealt with pretty quickly.

Charl · 1 August 2026

★★★★★ 5/5

Google

Just wanted to express our thanks for all of your help getting our sale through, especially Sandra who has been an absolute pleasure to work with, she has been extremely proactive, easy to contact and someone we've been able to rely on to keep us fully updated throughout this process.

Sue · 20 December 2025

★★★★★ 5/5

Google

I’ve finally found a place I can call home thanks to Kate at Stirling in Woking branch she went above and beyond to help me find my home and did not stop until she found it, without Kate I would still be struggling. Kate is amazing ! She’s …

Lauren · 22 October 2025

★★★★★ 5/5

Google

Alex was absolutely amazing from the moment he showed us the house to going through the entire process with us. He was kind and knowledgeable and we felt like we had someone in our corner the entire way. Couldn’t have asked for a better agent.

Natalia · 20 November 2025

★★★★★ 5/5

Google

Thanks to all those involved in my purchase - special mention to Anna and Richard who looked after me throughout the journey. Swift actions, considerate communication and sound attention to detail was received. Thank you 🥂 …

Dinesh · 20 December 2025

★★★★★ 1/5

Google

I am genuinely disappointed with the service. I have been living in West Byfleet for years, and this is by far the worst experience I have had with a letting/management service. Despite paying a serious amount of rent, ongoing issues in the property have not been handled properly. I have been dealing with a leaking ceiling for months, and nothing seems to move forward unless you raise your voice. Only then does any action start, and even that is slow and incomplete. This has been extremely frustrating and exhausting. Tenants should not have to chase basic maintenance for months or feel ignored when raising legitimate concerns. I would not recommend their services. I hope they see this message, because at this point I am simply fed up.

Kerem · 20 January 2026

★★★★★ 5/5

Google

Melanie W and the general team at Woking were a great assistance when ending my contract, all though there were many obstacles including myself being out of the country at the time and difficult landlords/lady's they communicated effectively and where available for any questions I might have. Thank you all again for all your help

Richard · 23 May 2025

★★★★★ 5/5

Google

Woking Office Shona West managed and project managed a very substantial and complicated home flood insurance claim , which took 9 months to complete. She consistently addressed and followed up with Insurers and communicated and appraised us of progress. Her suppliers were excellent as was the main contractor Westworks and team, who put the house back together. We have worked with Shona for the past 5 years who has delivered outstanding service for which we are most grateful. Within two weeks of completion of all works, Shona and her team successfully secured a new tenant on a 3 year lease, which is incredible. Many thanks to Shona West and the Woking team. Sincerely, Clive and Adele Bennett

Peta · 20 March 2024

★★★★★ 5/5

Google

We have been using Waterfalls, now Sterling Ackroyds, to manage our rental property for a considerable period. We have recently needed to find a new tenant which was handled, particularly Shona, in a very proficient manner. I was kept fully informed in what was an easy fast, efficient and successful service. Thank you.

Angela · 20 March 2025

★★★★★ 1/5

Google

We won’t recommend this place at all. Shona West was absolutely undiplomatic, unprofessional and unhelpful, with no human touch. Rude and arrogant. Sometimes clients will forget about the price but they won’t forget how you made them feel.

Roxana · 20 August 2025

★★★★★ 5/5

Google

Alex was very friendly, helpful, and efficient in getting out and viewing properties

JP · 20 February 2026

★★★★★ 5/5

Google

I bought a house with this company. I wish I had sold my house with them too, and have been recommending them to friends who are thinking of moving. The team are all friendly, knowledgeable and helpful. They are always keen to help with queries and will try to accommodate your requests. Highly recommended!!!!

Elizabeth · 8 April 2026

★★★★★ 5/5

Google

Well to start with I am a bit old. But the amazing Alex has helped me all the way . He is amazing and I could not ever have had such an amazing patient young man, who has helped me get through the most stressful time ever. Well done Alex you are the best 👍🏻🩷 …

Roberta · 6 March 2026

★★★★★ 5/5

Google

Amy Robertson from the Property Management team was a real pleasure to work with. She was thorough and turned things around when the going was tough. I really appreciate her thorough professional approach to work and would highly recommend her to anyone looking to get your property managed by a very able and professional property manager!

Sourav · 20 February 2026

★★★★★ 5/5

Google

Everyone we dealt with at Waterfalls was professional, friendly and efficient, no matter what their particular role was. We felt well looked after and above all we appreciated their expertise and were confident that we could trust their advice. We followed their recommendations and the result was a smooth process and progression through from sale to completion. I would also say that their various online marketing tools are very good and well executed, while communications and updates were efficiently handled.PositiveResponsiveness, Quality, Professionalism, Value

Lydia · 28 August 2022

★★★★★ 5/5

Google

All the team at Waterfalls Woking branch have been excellent in connection with the sale of my late mother's property. Very professional in all aspects of the sale with great communication between all parties. Matt Parr and Anna Doyle were particularly helpful and went the extra mile ensuring that everything went smoothly from the start, right through to completion. I would thoroughly recommend them to anyone who is buying or selling a property in Woking and the surrounding area.PositiveResponsiveness, Quality, Professionalism, Value

Blue · 22 June 2022

★★★★★ 5/5

Google

Very pleased with the service provided. Anna has been brilliant in providing all the information we needed and especially in supporting us all the way through the process. Would highly recommend!

Mike · 20 April 2025