Regents reviews in Staines upon Thames, Woking, Sunbury On Thames and 1 more

★★★★★ 2/5

Google

Edited my 5* review to 2*. I had brilliant experience with Katie and Nadine from lettings team, 5* all the way. Property Management side is terrible to say the least. Had horrible experience with Marc, not at all helpful and comes with Zero empathy, just acts for landlords benefit and tries to deduct sky high prices for even general wear and tear issues. Acts as post masters, not allowing any access to landlord and you will be in dark what landlord actually is conveying and what comission these people charge on top. Be ready to loose your deposit at end of tenancy no matter what you do. Please avoid!

Waheed · 23 October 2023 · Regents Sunbury On Thames

★★★★★ 1/5

Google

Very disappointed with how lily was not a true professional We went to see a flat made an offer I understand she would comeback to me but she never did I understand landlord might had accepted another offer But not getting back to us after we called you times and emailed you twice You said you will let us know once landlord decided It’s 3 weeks now and have not heard a thing Obviously it show you are disrespectful and rude

AhmedUk · 23 September 2023 · Regents Woking

★★★★★ 5/5

Google

Callum and his manager Katie were fantastic helping me and my partner find a property, extremely quick and efficient with their replies and very informative also extremely professional.

Mathew · 16 September 2023 · Regents Sunbury On Thames

★★★★★ 5/5

Google

Great service received from Callum Toogood. Excellent negotiation skills and very client oriented.

Emin · 2 September 2023 · Regents Staines upon Thames

★★★★★ 5/5

Google

Rating only, no written review.

Pavlos · 24 August 2023 · Regents Staines upon Thames

★★★★★ 1/5

Google

absolutely dissapointed with this agency, was waiting 1 week before they could get in touch with landlord texted everyday to find out what was happening, and in the end got stiched up as the property was rented to someone else, dont recommend this agency at all.!!!!!!!!!!!!!!!!!!!

Brayan · 24 August 2023 · Regents Staines upon Thames

★★★★★ 5/5

Google

Lily did a great job when showing me around a property to rent. Despite covering a different area due to sickness she was able to answer all my queries quickly and efficiently. Lily also was not thrown by my children being in attendance during the viewing and support them in feeling comfortable

Jerusha · 23 August 2023 · Regents Staines upon Thames

★★★★★ 1/5

Google

the worst Estate Agency out there in woking, and have been an absolute nightmare, as tenants, to deal with. The majority are unprofessional, unreliable, utterly useless and complete liars. I will never, ever, use this company for anything ever again.

Rodney · 17 June 2023 · Regents Woking

★★★★★ 5/5

Google

Experience was very good while looking for Renting Property.

Hitesh · 31 May 2023 · Regents Sunbury On Thames

★★★★★ 5/5

Google

Excellent agency!! The service provided by Callum and Katie has been outstanding. They’re both amazing and helpful!! I recommend highly!

Dominika · 31 May 2023 · Regents Sunbury On Thames

★★★★★ 4/5

Google

Thanks to Callum and the rest of the SA team who helped with the sale of my property. What should have been a simple process turned out to be quite painful with difficult purchasers. The team were very responsive and always listened to my concerns and followed up. 5***** service from the local office. Sadly the sales progression team weren't on the same level and took forever to respond.

Ben · 1 May 2023 · Regents Staines upon Thames

★★★★★ 5/5

Google

Stirling have been brilliant, particularly David from their Staines branch. You couldn't find a more helpful and lovely fella, he showed us the perfect starter home for my boyfriend and me and after months and months of searching with other agents from other company's, a month after seeing the place, we were in. Efficient and always available to help with any and all questions! Thank you Dave!!

Rachel · 1 May 2023 · Regents Staines upon Thames

★★★★★ 5/5

Google

Katie has been amazing - her communication, patience and knowledge is exactly what you want in a letting agent. She found us a great property and we are so happy, thank you so much!

Danielle · 1 May 2023 · Regents Sunbury On Thames

★★★★★ 5/5

Google

Just wanted to say how much I highly recommended this place! Down to the excellent service, skill and absolutely lovely staff! Thank you very much guys and girls!!!

Daniella · 1 April 2023 · Regents Sunbury On Thames

★★★★★ 5/5

Google

Was an easy transaction buying a house. Helpful when viewing multiple times. Dealt with Richard. Thanks

Neverfire · 31 March 2023 · Regents Addlestone

★★★★★ 5/5

Google

Very impressed with the team here especially Richard. Wealth of experience within Addlestone and knows his stuff and gives honest opinion. Very fortunate to connect with Richard, very professional and credible long standing agents in the town. Looking forward to buying properties and letting through Stirling! Thanks Gary!

Gary · 31 March 2023 · Regents Addlestone

★★★★★ 5/5

Google

Finding a perfect property can be very hard and frustrating, but luckily for us, we have Artenis to thank after he made mine and my wife’s life so much easier. Super understanding of our situation, he was able to give us great insight for the perfect property that matched us! Thank you very much for your help Artenis,

Filipe · 31 March 2023 · Regents Addlestone

★★★★★ 5/5

Google

I was looking for a flat I didn’t know where to go to get a flat but ARTI helped me out with getting a really nice flat I really appreciate it his really good man best Agency in town I really recommend it 100%

Chenar · 31 March 2023 · Regents Addlestone

★★★★★ 1/5

Google

Waste of time, spent an hour commuting to a viewing without an opportunity to offer something because they were ignoring my calls and 2 days after just told me that someones else offer was accepted.

Vlad · 25 March 2023 · Regents Staines upon Thames

★★★★★ 1/5

Google

Very unprofessional in every aspect of the business. Poor communication, use another company.

Millie · 20 March 2023 · Regents Woking

★★★★★ 5/5

Google

Absolutley amazing service. We bought a property with them, the process was well explained and easy. The team were very professional and they kept us updated. I would very much recommend, and I will for sure use them again in the future!

Kat · 20 March 2023 · Regents Woking

★★★★★ 2/5

Google

Rented a property through this company. Communication was slow and on same parts we were chasing them to complete parts of the process. When we had some issues with the property that needed work we had to chase several times. Now using a local company and they are really swift and proactive! Improvements needed from waterfalls.

Sebastian · 20 March 2023 · Regents Woking

★★★★★ 5/5

Google

I would like to say a huge Thank You to Katie D'Imperio, who was a pleasure to deal with during the whole process and an asset to her business!

Garry · 2 March 2023 · Regents Sunbury On Thames

★★★★★ 5/5

Google

Always a quick response from Katie D'Imperio and she has been on the ball throughout a very quick turnaround of tenants at our rental property. Very much appreciated. Also Callum Birch-McGowan was very quick to help during an absence and has immediately sorted out issues when they arose. Thank you.

Caroline · 2 March 2023 · Regents Sunbury On Thames