Trusted Agent profile · Surrey and Berkshire
Verified
★★★★★
920 reviews across 4 offices and 2 platforms
Regents has four offices, in Staines upon Thames, Woking, Sunbury On Thames and Addlestone (Surrey and Berkshire). Together they have 920 reviews on two platforms, rated 4.3 out of 5 overall.
808
Reviews on Google
All 4 offices
112
Reviews on Facebook
Business-wide
Regents's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Regents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleKaine showed us two places and he was very professional and friendly. He gave us plenty of time to look around and did not rush us. Thank you very much for your hospitality.
Dear Zain, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleAlex was absolutely amazing from the moment he showed us the house to going through the entire process with us. He was kind and knowledgeable and we felt like we had someone in our corner the entire way. Couldn’t have asked for a better agent.
Dear Natalia, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleRating only, no written review.
Dear, Jonas Mayambu! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleAmazing place and nice viewing…
Dear David, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI had a viewing today with Lilly service very good and was on time , she was very professional on my viewing and explained everything that I asked
Dear Colin, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue … More
5/5
GoogleKane Great guy easy to talk to and informative
Dear Dean Zagacki We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleKaine is nice agent he is very helpfull
Dear Coast Juli We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleKaine has been lovely, very pleasant to talk to and very professional at the same time.
Dear Silent Knight We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI met Kaine, who assisted me with viewing a property. He was extremely helpful, efficient, and friendly throughout the process. He answered all my questions promptly and made the experience smooth and enjoyable. Highly recommend his service!
Dear Normareen Garduque We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleRating only, no written review.
Dear Mildred Osei-Bemah, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Staines-upon-Thames (CLOSED). We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI’ve finally found a place I can call home thanks to Kate at Stirling in Woking branch she went above and beyond to help me find my home and did not stop until she found it, without Kate I would still be struggling. Kate is amazing ! She’s …
Dear Lauren, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
Google5/5 stars for the woking brach, especially for kate bransgrove. She went above and beyond at every step and corner and made sure we were accommodated for and taken care of. If you're fortunate enough to work alongside kate in your search …
Dear Danny, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI had a fantastic experience working with Kate. From start to finish, she was professional, responsive, and truly dedicated to helping me find the perfect property. She understood my needs, provided honest advice, and were always available …
Dear Nimra, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleStriling have managed 2 flats for me for several years now. They are without doubt the most communicative and helpful and professional group of people you could wish for. Shona and Melanie have always been amazingly …
Dear Jean, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleShona was amazing throughout the whole process. Extremely knowledgable and approachable.
Dear Aileen, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI’ve had a great experience at this branch. One person that really stands out is Richard Cotterell. He really knows the area well and showed me a few houses for investment purposes. He is really helpful and friendly and really knowledgeable about the area and honest.
Dear Aman, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
Google⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with Lilly Hill. From start to finish, everything was handled professionally, efficiently, and with genuine care. Lilly Hill went above and beyond to make the process smooth and stress-free, always taking the time to explain things clearly and provide great support. It’s rare to come across someone so dedicated and approachable. I’d highly recommend Lilly Hill and the team to anyone, thank you for the outstanding service!
5/5
GoogleLilly has been so efficient in helping us get our new place sorted quickly! Extremely helpful with all queries we have had and all arranged so quickly. 100% recommend.
5/5
GoogleThe agent, Kate Bransgrove, who handled my requests was prompt with responding to my queries, as well as arranging for a viewing of my preferred apartments given my time constraints. I appreciate the professionalism and quick response, that facilitated my move into my new apartment.
Dear Shawn, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleWe were assisted by Kate in finding place, she was very helpful, supportive and responsive with any concerns we had.
Hi PY, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleLily was fantastic! She was friendly, professional, and made the whole flat viewing really easy and stress-free. She answered all my questions clearly and was a pleasure to deal with. Highly recommend!
5/5
GoogleExcellent, Professional Service. A huge thanks to Luke Jones for making the property viewing such a relaxed and straightforward experience. He was professional, helpful, and made the whole process feel simple. Stirling Ackroyd's excellent communication and service continued while making an offer and sorting the contracts. Great estate agency who deliver the experience you want.
Dear Luca Melody-bamford We greatly appreciate your 5-star review and the time you took to share your experience with Luke. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI had an excellent service with Katie and Megan whilst trying to find a new rental property. Katie went above and beyond, contacting me out of office hours and also on her scheduled leave. She was informative and kept on top of each step of the procedure. Thank you both :)
Dear Adam Burton We greatly appreciate your 5-star review and the time you took to share your experience with us. We hope you settle in well into your new home! Many thanks, Katie Cousens, Lettings Director, Sunbury
5/5
GoogleI had a wonderful experience with Luke Jones. He was very professional and kind. He was very friendly and supportive, and he gave honest advice. I am so grateful for that.
Dear Elizabeth Punk, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Luke. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Hannah Richardson, Area Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Regents has 920 reviews across its four offices, rated 4.3 out of 5 overall: 808 on Google, 112 on Facebook. Company-wide Facebook reviews for Regents are counted once, not once per office.
Staines upon Thames has the most, with 353 reviews rated 4.0 out of 5, followed by Woking with 350.
The four Regents offices, by town:
Yes. In The Trusted Agent 2026 awards: Regents, Sunbury On Thames won Trusted Agent.
