5/5
Thank you for the best service i have experienced with a letting agency. All positive, i dont have a single compliant :)
Trusted Agent profile
★★★★★
1,513 reviews across 5 offices and 1 platform
Portico has five offices, all in London. Together they have 1,513 reviews on 1 platform, rated 4.4 out of 5 overall.
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Portico's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Thank you for the best service i have experienced with a letting agency. All positive, i dont have a single compliant :)
5/5
The team in the Highbury office were great, patient and helpful. We would recommend to friends and family
5/5
Had a very positive experience renting a property with Portico. The whole team was very friendly and helpful at all times, quick to respond and did everything to make the process as easy as possible.
4/5
We've just moved in to our new flat that we found through Portico. All the team was very helpful and responsive throughout the process and everything went smoothly. We had a very good experience with Portico so we definitely recommend!
5/5
Portico were great, especially Charlotte, who really understood my brief and found me my ideal property, when I didn't think it would happen. Thank you.
5/5
good agents, friendly and helpful, would recommend
1/5
Thoroughly disappointed with Portico Highbury. I'm a tenant in a flat with a landlord we had a great relationship with. When he wanted to sell with Portico we were met with unprofessional-ism from the get go. I found said agent to be ruthless, aggressive and not fit for a client facing industry. Correspondence was frankly shocking, especially snarky and rude emails. Our flat was accessed without permission, which they refused to acknowledge or even apologize in the correct manner. It then took them 4 days to hand our keys back to us! In the eyes of the law this is trespassing and illegal and I regret not persevering with it. I would avoid.
5/5
Amazing service. Will be highly recommending this place to friends and family.
5/5
Great experience with Portico when recently purchasing my property. Charlotte Bailey was very supportive and efficient throughout. Would recommend!
5/5
Just completed a transaction with Charlotte Bailey as the acting estate agent. Extremely impressed with her patience, persistence and attentiveness all-round. Would highly recommend Charlotte and her team at Portico!
5/5
Great service from start to finish! Would highly recommend.
5/5
Recommend! They are knowledgeable and friendly, and David helped me find the exact property I was looking for.
5/5
Quick and responsive. They are great agents and if you are a searching tenant please speak with them, they are very helpful
5/5
Thank you Portico and a Big Thank you to Charlotte Bailey, for the fantastic service, the excellent quick responses and updates! If you you need it done, she is the one.. 6 stars from me..
5/5
David and team are easy to deal with and flexible with requests. From my experience they are definitely worth your time.
5/5
Amazing help and a special thank you to David, he made our experience very easy and enjoyable. We would 100% recommend, and if you can, request him personally!
5/5
Great team! David was really helpful and had huge knowledge of the area and other properties in London.
5/5
Lovely experience. I found the agents to be very knowledgeable and extremely helpful. I would recommend
5/5
Excellent service with an exceptional attention to detail. Would have no qualms in using them again or recommending them to others.
1/5
if i could give them negative 5000 stars i would, not even exaggerating. these people wasted my time and money - its been 1 month and they still havnt given my deposit - the charged me 2 and a half months of rent, and i found out this is illegal in london, they are allowed to charge 1 month or so. - not to mention, i had the apartment professionally cleaned and they just happened to "FEEL" like it wasnt clean ennough and charged me another 150pounds for another cleaning - they are unprofessional theives. i'd rather be homeless then do any sort of busniess venture with these sick people again
5/5
Very friendly staff and easy to communicate with. They understood our needs and were able to finalize paperwork quickly. Definitely recommend them!
5/5
Top local knowledge from the staff (David, Mike and Ed). Helped fine us exactly what we were looking for. Couldn't ask for more!
1/5
Dodgy estate agents with astronomical fees, beware of a guy called Edward Lugg, he'll come across all professional and well spoken but he'll keep things hidden from you. They charge for pretty much anything. You're better off going to smaller independent estate agents, where you''ll find the same property advertised for much less because they have to make up for their huge fees plus the damn VAT. Smaller agents often won't charge you VAT.
5/5
Very impressed with everything the whole way through. Great quality marketing and a genuinely helpful and hardworking team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (26 Museum Street) has the most, with 381 reviews rated 4.5 out of 5, followed by London (3 Parkway) with 329.
The five Portico offices, by town:
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