Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom our first enquiry through to moving in, Portico were extremely helpful and responsive. The whole process was smooth, and we always felt kept in the loop. A special mention to Jodie for her willingness to accommodate all our viewings, answer our questions, and make the process as easy as possible.
Charlie · 22 July 2026
Agent replied · 22 August 2026
Dear Charlie Richardson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jodie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GooglePortico took all the stress out of moving into my new place. The entire process ran so smoothly thanks to Matt Phillimore. From the moment I viewed the home, until I made the big move, Matt was there every step of the way - helping me with any looming questions I had. Portico’s connections to help with the set up of utilities too was brilliant. Couldn’t fault a thing.
Jane · 20 October 2025
Agent replied · 20 March 2026
Dear Jane Matthews
We greatly appreciate your 5-star review and the time you took to share your experience with Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you to Portico for being very responsive throughout the process and answering all our questions. Thank you to Jodie for being our main contact and being super helpful.
Harry · 22 July 2026
Agent replied · 22 August 2026
Dear Harry Mead
We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJodie was brilliant from start to finish, she listened to what we were looking for, found us the perfect property and went above and beyond in helping us get everything sorted. Jodie kept in contact with us the whole time and resolved any issues that arose quickly! Thanks Jodie for all your help! Rebecca and Amy.
Rebecca · 17 November 2025
Agent replied · 16 January 2026
Dear Rebecca Crouch
We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to say thank you to Mychris for helping me on my property search journey as i have come from outside UK, i had no knowledge of the right to rent procedure and she guided me in learning about who to call, how to obtain my BRP and share code, i am grateful as although we did not rent through her , she made my property search journey easier.
Charlenè · 20 March 2025
Agent replied · 26 August 2024
Dear Charlenè Anne
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMatthew was amazing. He was so helpful, answering all of our questions and ensuring we found the right flat for us. I would highly recommend Portico.
Lily-Rose · 22 May 2026
Agent replied · 22 August 2026
Dear Lily-Rose Fleming
We greatly appreciate your 5-star review and the time you took to share your experience with Matthew. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReally happy with my experience renting through Portico in Battersea. From the first viewing to moving in, everything was straightforward and well-handled. Jodie was especially great, super friendly, quick to respond, and genuinely helpful throughout the whole process. She made what can often be a stressful time feel really easy. Would definitely recommend them to anyone looking to rent in the area.
Kashif · 20 June 2025
Agent replied · 20 March 2026
Hi, Kashif Ali! Thanks for the great review!
All the best, Customer Relations Team
★★★★★ 5/5
GoogleUsed Portico to find a flat between friends. Allocated Matthew by the team and he was extremely useful and very impressed with how professional he was. Always at hand helping us with different questions and making the process as smooth as possible. From showing me around the property all the way through to handing over the keys made it feel seamless and stress free - thank you Matt.
Lewys · 17 April 2025
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GooglePortico were great at finding us a place. Special thanks to Jodie for the help throughout!
George · 22 July 2026
Agent replied · 22 August 2026
Dear George Addington
We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have had a great experience with Portico. Jodie has been great from start to finish- super quick at replying and going above and beyond to help us. She even worked extra hours over a weekend to make sure our move was as smooth as possible! Thank you so much :)
Hannah · 20 September 2025
Agent replied · 20 March 2026
Dear Hannah Crookes
We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMatt has been absolutely amazing throughout the entire letting process. Professional, proactive, and incredibly supportive, he made everything seamless from start to finish. He always kept us updated, answered every question with clarity and patience, and went above and beyond to ensure we were happy and comfortable at every stage. Truly one of the best agents we’ve worked with, highly recommend!
Florence · 20 May 2025
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleMatthew’s attention has been incredible. From the very beginning, starting with the first visit, he was amazing throughout the entire process (we were quite demanding with lots of calls and emails) and all the way to the end. So far, the agency has taken very good care of everything.
The process of checking our details was long and costly, but he answered every single question and was very patient and reassuring as well. I’m very proud to be with them right now and I truly hope it will be for the long term.
Briana · 19 December 2025
Agent replied · 16 January 2026
Dear Briana Menacho Cabral
We greatly appreciate your 5-star review and the time you took to share your experience with Matthew. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had a great experience with Portico, Jodie was amazing with helping us through the tenancy process as we found our perfect flat, and our move in went extremely smoothly.
Edward · 2 January 2026
Agent replied · 16 January 2026
Dear Edward Moore
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleJodie was very helpful throughout the process - from the viewing all the way to us moving in, creating a smooth and excellent experience throughout. I would highly recommend!
Konstantinos · 9 January 2026
Agent replied · 16 January 2026
Dear Konstantinos Liverakos
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleIt's almost two years that we are renting a flat with Portico and despite we had some issues we know that we have the best person ever looking after us there: Jess. She has been the person the showed us the flat and after all this time she is still helping us with every single request. Nothing is too much and, even if something it takes time, she always try to find the best solution for us. Jess is our angel in Portico!
Lorenzo · 20 March 2024
Agent replied · 30 July 2023
Dear Lorenzo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMychris was very helpful. She did not fail to provide all the information i asked her. She went above and beyond to look for the answes to all my questions. Her professionalism was brilliant, and i am very grateful for her.
I have full trust in her dealing with any of my queries and help.
Pooja · 20 March 2025
Agent replied · 26 August 2024
Dear Pooja Varsani
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery helpful and well informed agents. Jodie was superb.
Ollie · 22 May 2026
Agent replied · 22 August 2026
Dear Ollie Holmes
We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery good experience, Jodie was amazing and the process was very smooth, look forward to be in my new flat.
Michael · 20 February 2026
Agent replied · 20 March 2026
Dear Michael Pantanella
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI had a great experience being shown around some properties in Clapham. My agent Jodie was very friendly and informative. I would recommend these guys to anyone looking for houses in the area!
Finn · 18 October 2025
Agent replied · 16 January 2026
Dear Finn Johnson
We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a really positive experience finding a place to rent with Jodie Nightingale. Looking for a flat in London is so stressful, especially finding one suited to your requirements and budget, but Jodie’s relaxed and understanding nature made the whole thing so much easier. Highly recommend!
Isy · 20 May 2025
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleJodie at Portico was amazing, informative and so helpful through every step from viewing to securing our flat! We could not be happier with the service received. Thank you Jodie!
Blaise · 20 October 2025
Agent replied · 20 March 2026
Dear Blaise Hendry
We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have an amazing experience with Portico helping us find the perfect place to rent! Matthew Phillimore has been super helpful with all the information we have needed and accommodating with move in dates. Would highly recommend when looking to rent your next property.
Chloe · 20 May 2025
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GooglePortico was the most responsive of all the letting agents I dealt with and working with Matt made the whole process very easy.
Richard · 19 December 2025
Agent replied · 16 January 2026
Dear Richard Dumenilw, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Matt . Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleMy partner and I had a really great experience with Portico who provided us with an amazing service, despite some difficulties we faced during the process! We would like to thank Heidi for the hard work and support. Heidi went above and beyond to help us secure our new home and we could not have done it on our own! Thank you once again to the whole team. Would definitely recommend.
Rebecca · 20 March 2024
Agent replied · 30 July 2023
Dear Rebecca King
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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