5/5
GoogleJodie was brilliant and helpful!
Trusted Agent profile · London
Portico London reviews
★★★★★
243 reviews across 1 platform
129 Northcote Road, London, SW11 6PS
Part of Portico, see every office.
Portico's office in London, at 129 Northcote Road, is rated 4.2 out of 5 across 243 reviews on 1 platform, including 243 Google reviews rated 4.2.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleSuch a smooth move in process, Ehsan was unbelievable and always there if need any questions answering, helped us move into a wonderful flat. Would highly recommend. Welcome gift was lovely as well
Agent replied · 22 October 2024
Dear Archie King Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Matthew phillimore from Portico battersea,within one week window we got an amazing flat and he was incredibly responsive throughout the entire process,he responds to all of our queries and making sure we were happy along the way he was super transparent and honest about letting process and made sure we had all the information we needed to find the right place for us. i would strongly recommend deal with Mattew, and we will definitely come back to him if we need in future A BIG THANKS TO MATTEW :
Agent replied · 10 December 2024
Dear Faris Rahman Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe’ve had such a smooth move in process despite how busy the rental market is at the moment. Heidi is super efficient and couldn’t have been more helpful throughout. So grateful to Heidi, Alex and the rest of the team at Portico Battersea for helping us into our new flat.
Agent replied · 30 July 2023
Dear Hattie Summers Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery happy with my experience letting from Portico. Special thanks to Jodie for being incredibly helpful and responsive throughout the process
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI recently attended a viewing with Mychris Bila, during which I found her to be exceptionally attentive and thorough in her explanations. Being a first-time renter in London, I greatly appreciated her professionalism and the time she took to ensure I understood all aspects of the process. I would like to express my sincere appreciation for her exemplary service and patience. Without hesitation, I would highly recommend her services to both friends and family.
Agent replied · 26 August 2024
Dear Bernice Birch Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMychris was very helpful through out the viewing and agreement process of securing our property, with no hidden fees and allowing us time to make decisions.
Agent replied · 26 August 2024
Dear Lucia Philpot Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMatt was very helpful throughout the whole process of finding and renting our new flat!!
Agent replied · 20 March 2026
Dear Kirsty Roberts We greatly appreciate your 5-star review and the time you took to share your experience with Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleHeidi was very helpful in finding us a flat during these tricky times! Lots of tips and honest advice and we are very greatful! :)
Agent replied · 20 March 2026
Dear Hazelsrandomvlogs Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJodie was really helpful and friendly during my moving process! I would strongly recommend her to anybody looking to move.
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleSpoke to Jodie who made the letting experience stress free and very smooth - thank you!
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleMatt was very patient and quick with responses through out moving out journey
Agent replied · 20 March 2026
Dear Michail Franckevic, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Matt. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI would like to say thank you to Mychris at Battersea. I would recommend her services as she was so friendly and helpful.
Agent replied · 26 August 2024
Dear Jade Buena Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy fiancé and I had the easiest experience renting through Portico, all thanks to the lovely Jodie! She went above and beyond every time even responding outside of working hours to make sure we felt secure in our renting process! Honestly cannot recommend her services more, she is the friendliest and most efficient lettings agent I have worked with in a very long time.
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
1/5
GoogleNot open at 4pm when advertised to be open till 6pm!
Agent replied · 12 October 2026
Dear Paul Stoll, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleThank you to Matt, he made our first lettings process a breeze, such a professional and handsome - highly recommend.
Agent replied · 22 December 2024
Dear Ellie Jones Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you so much to Matt, a lovely Lettings Agent who supported me with my lettings journey. Would highly recommend
Agent replied · 22 December 2024
Dear Eloisa Mills Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy friend and I used Portico Battersea to help us move from Ireland to London. Portico made this transition so much easier for us, with almost instant communication, helping us with every necessary step, I would happily recommend and use Portico again, special thanks to Heidi, we couldn’t have done it without her help.
Agent replied · 30 July 2023
Dear Jay Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDealt with Heidi who was fantastic from start to finish when renting the property. Everything on time and dealt with in a timely and professional manner. When we decide to move on, Heidi will be our first port of call.
Agent replied · 30 July 2023
Dear Peter Craig Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReally pleased with my experience here, Jodie was especially helpful!
Agent replied · 20 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleJodie's attention to detail, timeliness and knowledge on properties we were viewing were second to none, the whole process was great. Nothing bad to say at all!
Agent replied · 12 October 2026
Dear Alexander L.l We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat experience, made life easy. Jodie was super helpful 👍 …
5/5
Googlejodie was really helpful with every step of the process. :)
Agent replied · 22 August 2026
Dear Jude Willrich We greatly appreciate your 5-star review and the time you took to share your experience with Jodie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GooglePortico is a great agency I highly recommend. I had the chance to be taken care by Matt Phillimore and he made this search a lot more pleasant !! Very helpful, available and accommodating at every step of the process!
Agent replied · 20 March 2026
Dear Elise Corneau We greatly appreciate your 5-star review and the time you took to share your experience with Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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