Portico reviews

★★★★★ 5/5

Google

Hugo Fanning has been the best agent in London that I've come across. His replies are speedy, and he has taken the time to explain each part of the letting process, including unprovoked updates to keep us in the loop. I'd highly recommend getting in touch with Hugo for any property needs.

Martin · 22 June 2026

★★★★★ 5/5

Google

The experience of viewing and renting was very smooth. Our estate agent Hugo was a pleasure to work with, and went above and beyond to be immediately accessible to us over the phone and through text should we have any urgent questions. Very happy with my experience overall.

Jules · 22 June 2026

★★★★★ 5/5

Google

We have been working with them for years now. No problem at all. It’s so easy to reach them when you have something to ask or need help. For me especially Ieva Sarkovska, she is brilliant, always helpful. Thanks.

Gokben · 22 June 2026

★★★★★ 5/5

Google

Hugo is great! He’s made the move back into central London stress free, has answered all queries at speed and we’re really happy with how the process has gone

Shannon · 22 June 2026

★★★★★ 5/5

Google

I had a viewing with Hugo yesterday, and I was really impressed by his professionalism and attention to detail. He took the time to understand what we were looking for and was extremely helpful throughout the process. Friendly, approachable, and very knowledgeable. Overall, a great experience, I’d definitely recommend Hugo!

Junaid · 21 August 2026

★★★★★ 5/5

Google

My partner and I recently had the pleasure of renting a property through Portico with Hugo and Salman, and we couldn’t be more impressed with their professionalism and excellent service. From start to finish, the whole process was smooth, efficient, and stress-free. Hugo was incredibly responsive and helpful, answering all our questions promptly and providing guidance about renting in the UK. Would highly recommend to anyone looking to rent a property.

Sophie · 20 March 2025

★★★★★ 5/5

Google

Hugo was very helpful during and after the viewing and was also always available and happy to answer questions.

Teresa · 22 June 2026

★★★★★ 1/5

Google

Very disappointed with how Portico handled our TDS deposit dispute. The landlord’s evidence was successfully submitted to TDS, while the evidence we submitted through Portico’s official system was not. The whole process was confusing and raised serious concerns about how fairly and professionally deposit disputes are handled. I would not recommend renting through Portico. Tenants should be very cautious.

Sun · 15 August 2026

★★★★★ 5/5

Google

I’ve been using the services of Portico, Camden branch, for over ten years now, and I can honestly say they’ve been fantastic throughout. A special thank you to Salman and Hugo, who have always gone above and beyond to find excellent …

Fenella · 22 October 2025

★★★★★ 5/5

Google

I met Hugo from the Camden office, who showed me the flat and was very helpful with all my queries. He is the kind of agent who doesn’t ghost you after a viewing and keeps his word. Although I lost this flat to the other offer, it’s worth highlighting something that’s hard to find with other agencies: a genuinely individual approach and a real understanding of your needs and concerns. Looking forward to further cooporation. Dorota

Gigi · 22 January 2026

★★★★★ 5/5

Google

Rohan was very helpful and knowledgeable in helping me with my property search. He provided multiple options and provided answers to all necessary questions when I attended the viewing. Highly recommend.

Jai · 20 December 2025

★★★★★ 1/5

Google

The letting process was great. But stay far far away if they’re managing your property. For the second time in 6 months I have emergency boiler issues that they’ve taken more than 48 hours to deal with. There is no direct way to contact your agent. They refuse to respond to emails. Nothing was fixed or properly cleaned in the flat before I moved in and while they’ve inspected the flat again, no one can be bothered to fix anything.

Kathryn · 20 March 2024

★★★★★ 5/5

Google

I had great experience with Portico Camden recently. Maggie answered my phone when I wanted to make an enquiry about available properties within my budget. She not only showed me a flat but also arranged a call with a mortgage broker who addressed to my concerns about getting a mortgage. Maggie was very welcoming, supportive and possesses great knowlegde about the area. I will definitely contact her in the future when I have enough deposit to invest in a flat. Thank you Portico for a great customer service.

Bozokunitedkingdom · 20 March 2024

★★★★★ 5/5

Google

I had a great experience with Portico Camden recently. Maggie quickly replied to my enquiry on Rightmove and arranged viewing for the property I was interested in. During the viewing she showed me the property, providing necessary information and help, but giving me the time for privacy. When she learned my needs she suggested a couple more flats that I may be interested in if I have time. So I viewed 3 flats in one go that helps me to save time. Maggie was also very supportive to arranging one more viewing for my family, aligning with very strict timing restrictions of my family members. Thank you Maggie for the great customer service!

Anna · 20 March 2024

★★★★★ 5/5

Google

Hugo was a pleasure to work with, we’ve had three viewings with him and he always showed us high-quality properties that matched our specific criteria (of which there were many). This attention to detail made us feel genuinely listened to. He is friendly, knowledgeable, efficient and reliable. An absolute professional - would definitely recommend!

Harry · 22 February 2026

★★★★★ 5/5

Google

Ieva was our Property Manager for several years and always found her very responsive and helpful. Highly recommended! Having dealt with some pretty shady agents in the past from previous rentals, it was great to finally have an agent that goes above and beyond.

Jeremy · 20 March 2025

★★★★★ 5/5

Google

Salman Peerally was a wonderful support throughout our process and made everything as easy as possible. Would highly recommend Portico Camden and the team

Caitlin · 20 October 2025

★★★★★ 5/5

Google

Salman Peerally at Portico Camden was absolutely outstanding to work with. At every step in the process he was prompt and reliable and accountable, all with a smile while deflecting praise by saying he was just doing his job. I’m hoping to stay in my new flat for quite some time, but if I do need to move Salman will be my first call for help. A genuine top man, I’d rate 6 stars out of 5 if I could.

Steve · 20 March 2023

★★★★★ 5/5

Google

Hugo was great help!

George · 1 April 2026

★★★★★ 5/5

Google

Many thanks to Hugo and Nina for their outstanding assistance throughout the viewings. Trying to find a new place in London …

Thomas · 22 October 2025

★★★★★ 5/5

Google

I would like to say a big thank you to Salman Peerally who helped me and my friend in the process of finding the flat and negotiating the details. Salman is a very responsible and welcoming person who made this whole stressful process much easier. The process of booking the flat and dealing with referencing for the first time was much easier because he was always there to help and explain. Thank you very much, Mr Peerally!

Maria · 20 March 2023

★★★★★ 3/5

Google

Ieva is amazing, the rest of the Portico Camden team is useless. It's not surprising that every time you walk next to their office, you can observe that all the team are on their phones not paying any attention

Di · 20 March 2025

★★★★★ 5/5

Google

Hugo Fanning and Nina Wilson made the process smooth replied back promptly and were extremely helpful. Thanks guys :)

Donald · 20 October 2025

★★★★★ 5/5

Google

Big thanks to Nina and Hugo for clear transparency throughout the letting process. Very friendly duo to communicate with.

Barber · 20 October 2025