How many reviews does Manning Stainton have?

Manning Stainton has 6,813 reviews across its 13 offices, rated 4.8 out of 5 overall: 4,389 on Google, 1 on Yell, 2,423 on Trustpilot.

Trusted Agent profile · West Yorkshire and Leeds

Verified

Manning Stainton estate agents in Leeds, Pudsey, Wortley and 10 more

Q: Where are the Manning Stainton offices?

The 13 Manning Stainton offices, by town. Adel: 487 Otley Rd, Adel, Leeds, LS16 7NR. Beeston: 293 Beeston Rd, Leeds, LS11 7HX. Crossgates: 62 Austhorpe Rd, Crossgates, Leeds, LS15 8DX. Garforth: 34 Main St, Garforth, Leeds, LS25 1AA. Guiseley: 2 The Green, Guiseley, West Yorkshire, LS20 9BT. Headingley: 20 Otley Road, Headingley, West Yorkshire, LS6 2AD. Leeds: 113 New Road Side, Horsforth, Leeds, LS18 4QD. Moortown: 2 Shadwell Lane, Moortown, West Yorkshire, LS17 6DR. Morley: 40 Queen Street, Morley, West Yorkshire, LS27 9BR. Oakwood: 659 Roundhay Road, Oakwood, West Yorkshire, LS8 4BA. Pudsey: Mozart House, Ligett Hill, Pudsey, West Yorkshire, LS28 7DT. Rothwell: 30 Marsh St, Rothwell, Leeds, LS26 0BB. Wortley: 134-136 Lower Wortley Road, West Yorkshire, LS12 4PQ.

4.8

★★★★★ Excellent

6,813 reviews across 13 offices and 3 platforms

www.manningstainton.co.uk

Manning Stainton has 13 offices, in Leeds, Pudsey, Wortley, Morley, Oakwood, Guiseley, Crossgates, Rothwell, Moortown, Adel, Headingley, Beeston and Garforth (West Yorkshire and Leeds). Together they have 6,813 reviews on three platforms, rated 4.8 out of 5 overall.

4.8 / 5

4,389

Reviews on Google

All 13 offices

5.0 / 5

Reviews on Yell

All 13 offices

2,423

Reviews on Trustpilot

All 13 offices

Our offices

Manning Stainton's 13 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,312 reviews on Google only. Show every review

1/5

Google

If you read this and still consider using this company because their other ‘reviews’ are so good, check out the people leaving the 5 star reviews. They’re all written by people who indirectly work for FlatFair itself or by letting agents that use their services. It doesn’t matter how desperate you are, avoid this company at all costs. They will attempt to scam you out of as much money as they possibly can for charges that don’t even make any sense. They have ‘separate’ adjudicators that seem to be completely biased and won’t ever be on the side of the tenants even if there is literal legal evidence backing up the claims being made. We managed to reduce our charge by £200 and they ended up giving us a random amount to pay. Not entirely sure how a charge can go from £288 to £80 without any reasoning behind it - obviously not complaining about having to pay a smaller amount but it just shows how incompetent the company is. Their customer service is genuinely terrible, it’s like they’ll do everything in their power to just completely screw you over and will leave you for weeks on end without responding to your emails or calls. Cannot stress enough how terrible FlatFair and their services are, please avoid! If I get a response from FlatFair saying that what I’ve written is inaccurate (as they have done with previous negative reviews), I feel I have plenty of proof and have been through enough with this company to back up my claims.

Jessica · 31 May 2024 · Manning Stainton Wortley

Agent replied · 31 May 2026

Hi Jessica, I'm sorry to hear how you feel about your experience using flatfair. It's important to note that we act as an intermediary to help facilitate agreement between tenants and landlords when end of tenancy charges are raised. The final amount after charges are established is due to the landlord and not flatfair. In this case, negotiations between you and the landlord didn't lead to agreement so the case was sent to an independent adjudicator for a final decision. The law, as well as the evidence presented, was considered by the adjudicator and the final decision was made. This decision was that the charge was legitimate but the amount was reduced from the original charge. The result, as well as a detailed explanation for it, was shared with you and we received a challenge from your co-tenant. After reviewing the challenge, it was clear that it would not impact the original result. We however, as a gesture of goodwill, agreed to a further reduced amount with you to facilitate the closure of the case and I can see that payment has now been made in full so the matter is settled. I acknowledge that during these discussions, there was a delay in reaching out to you and we apologise for this. Given however, that we followed the process that you signed up for (i.e. and independent adjudicator settling the case under circumstances where agreement wasn't reached between parties) and also went above and beyond this by agreeing a further reduced amount with you (which you've somehow attempted to turn into a negative), we are disappointed to receive this review and it's clear that it represents an unfair characterisation of the service we have provided. If any further clarification is needed, please reach out to us via endoftenancy@flatfair.co.uk Best regards, Damola Customer Operations Manager

1/5

Google

Totally disgusting service never trust them they stolen money from my account and my family members account without any permission this company is totally useless pls don’t trust on us

Kol · 31 May 2024 · Manning Stainton Wortley

Agent replied · 31 May 2026

Dear Kol, I'm sorry to hear that you aren't satisfied with your experience using flatfair. I've looked into your case and I can see that after negotiations regarding your end of tenancy charges were unsuccessful, the case was refered to an independent adjudicator for a binding decision. Once this decision came back, we provided you and your co-tenants with a detailed report produced by the adjudicator explaining the decision making process which led to the final result. Also, you were all provided with an invoice to make payment of the final established charges. As per your signed terms and conditions, you were given 5 days to pay the charges or respond to us. We received no response from you or your co-tenants during this period and therefore we sent a reminder to you all to make payment. Again, we received no response so the case was passed on to our Collections Manager to handle the process of recovering the debt. As per your signed terms and conditions, we can use the payment details collected during your sign-up process to collect funds related to end of tenancy charges if necessary. Given the lack of response from you and your co-tenants, we were left with no choice but to take payment from the cards that we had registered to you. This was not a desired outcome for us, but I hope you can understand why we followed this process. If you do have any further questions, you can reach out to us via endoftenancy@flatfair.co.uk Best regards, Damola Customer Operations Manager

1/5

Google

Useless, unprofessional, just waste your time & your money.

Bakr · 31 May 2024 · Manning Stainton Wortley

5/5

Google

Ben has been incredible with us, we have been looking for some time and have spoken to nearly all the estate agents nearby and Ben is superior by far!! We previously went to see a house with him that we didn’t apply for at the time …

Ree · 27 May 2024 · Manning Stainton Wortley

Agent replied · 27 May 2026

Ree, I’m pleased that the videos are well received and just sorry that there’s such a shortage of rental homes at the moment!

5/5

Google

Great experience with this agent. Ben is soo helpful and great to speak to. I Would recommend this agent anybody. Thanks Ben, Hope to speak again soon -Raj Singh

Dilraj · 27 May 2024 · Manning Stainton Wortley

Agent replied · 27 May 2026

Thanks Raj, always a pleasure to help…keep me abreast of how you get on, exciting times!

5/5

Google

I can’t recommend Ben and Ewe Move Luton East highly enough. Ben did a fantastic job in selling our house. The way he presented the property and the photos he took were amazing, and really showed it in the best possible light. His …

Andrew · 27 May 2024 · Manning Stainton Wortley

Agent replied · 27 May 2026

Thank you Andy really nice to see this come through on a Sunday evening! It was one on the most wonderful key handovers really delighted buyers. Love to the family .

5/5

Google

Thanks for the great service from both Ben and Cath at ewe move. They both went above and beyond whilst dealing with us renting our property. Your help and advice is much appreciated

Tim · 27 May 2024 · Manning Stainton Wortley

Agent replied · 27 May 2026

Tim, thank you for your kind words but given your previous experience it was a pleasure to be able to help and even better that the council saw sense in the end!

5/5

Google

We viewed many houses but when we met Ben I think he was the best estate agent out there and we were able to buy the house easily with no problems Thanks Ben

MINTU · 27 May 2024 · Manning Stainton Wortley

Agent replied · 27 May 2026

Congratulations on your completion…🥳 …

5/5

Google

I can highly recommend Manning Stainton if you're looking to buy or sell a house. Sales negotiator Aleena Nazir has been such a massive help, making sure I'm well informed throughout the process, she was quick with responding to correspondence, and generally very helpful. Charlotte Poutney as well was extremely helpful in our property purchase, and she went above and beyond in her job from the moment the case was handed to her til completion.

Ali · 22 May 2024 · Manning Stainton Oakwood

Agent replied · 19 June 2024

Hi Ali, thanks for sharing your positive experience on here for us, it's always a big plus for the team to read a review like yours! All the best🙌 …

5/5

Google

Rating only, no written review.

Sophia · 22 May 2024 · Manning Stainton Beeston