★★★★★ 1/5
GoogleAwful Service from catherine salsbury ..rude attitude
Daniel101 · 2 November 2025 · Manning Stainton Wortley
Agent replied · 2 July 2026
Hi Daniel,
Thank you for your feedback. We are sorry to hear that you felt your experience did not meet expectations. We take pride in delivering a high level of customer service, and the staff member mentioned has been with us for many years with an excellent record for professionalism and care.
We always want to ensure our standards are consistently upheld and we hope to have the opportunity to speak with you directly. If you’d like to contact us to discuss further in order to understand what happened to make you feel this way please contact the office and ask for Fran on 01706369361.
★★★★★ 5/5
GoogleGreat company.
Alex was very helpful handling my queries over the phone.
Tom · 2 November 2025 · Manning Stainton Wortley
★★★★★ 5/5
GoogleGreat service at a very reasonable price
Ruth · 31 October 2025 · Manning Stainton Wortley
★★★★★ 5/5
GoogleSmooth, simple, and stress-free!
Using flatfair made moving into my new home so much easier. I loved not having to put down a huge cash deposit, and the whole process was really straightforward from start to finish. Communication was clear, the platform was easy to use, and everything was explained really well, highly recommended
Thank you
Shari · 31 October 2025 · Manning Stainton Wortley
★★★★★ 5/5
GoogleFast service. Very honest and fair. Professional and informative. I would recommend them 100%
Craig · 31 October 2025 · Manning Stainton Wortley
★★★★★ 1/5
GoogleAwful Company to deal with, moved out and was given £1200 additional charges which was nearly one months extra rent! They quoted costs for cleaning, gardening and damage to property which was totally unjustified.They even harassed us daily for payment which was very stressful as we were on holiday at the time! We have rented a few times before and was never treated like this. House was left clean and tidy and we could not understand the additional costs. Went to an adjudicator in the end and £500 was taken off bill. Decided to pay them as did not want to be taken to court. Very disappointed you have been warned 😞
Just had a response back below. Totally disagree with the comments made, the charges were totally not acceptable. And I find it extremely rude that they have stated that we left the property in a bad condition which it was most definitely was not. Not happy.
Sharon · 31 October 2025 · Manning Stainton Wortley
Agent replied · 31 May 2026
Dear Sharon,
I'm sorry to hear that you were disappointed with our service.
Here at flatfair, we are committed to making sure that only fair charges are established through the negotiation process.
As there was no agreement via the negotiation process between yourself and the managing agent (on the landlord's behalf), the case was sent to adjudication for a final decision.
The adjudicator reviewed every charge in detail against all of the evidence provided by the parties involved whilst also applying tenancy law appropriately in order to make the final decisions.
Having now reviewed the detail of the case along with the detailed and clear report provided to you by the adjudicator, I can't identify an error with the outcome.
Though attempts were made to clean the property at the end of the tenancy, it's clear that the standard of cleanliness was significantly lower than at the start of the tenancy. Also, even with fair wear and tear considered, the garden wasn't returned at the level of maintenance required.
I know that this was not the outcome you were looking for, but I'm absolutely confident that we've acheived our goal of a fair outcome.
Best regards,
Damola
Head of Customer Operations
★★★★★ 1/5
GoogleDo not use this company.
They do not help you at the end of a tenancy.
They are completely on landlords side. …
Kerry · 30 October 2025 · Manning Stainton Wortley
Agent replied · 30 June 2026
Hi Kerry,
Thank you for taking the time to leave your feedback. We’re sorry to hear that … More
★★★★★ 5/5
GoogleJust bought a house with my partner in Horsforth. Macy at Mannings was dealing with her sale and came through when all the other agents were lacking. I found myself ringing her before my own agents to keep up with the sale. Would definitely recommend !!
David · 29 October 2025 · Manning Stainton Leeds
Agent replied · 12 November 2025
Thanks David! We are gateful that you would recommend us, all the best.
★★★★★ 5/5
GoogleManning Stainton were great throughout our whole purchase, but I cannot thank Lesley enough. I'm not sure we would have even moved house in the end without her!
Immy · 29 October 2025 · Manning Stainton Leeds
Agent replied · 12 November 2025
Thank you Immy, we are delighted that you are happy!
★★★★★ 5/5
GoogleI have rented a property with S&S for 4 years, the letting team have been fantastic. Despite having a rather tricky landlord, the girls have been really kind, helpful and professional. Trudi, Gemma and Karen have all been great. A special mention has to go to Trudi for going above and beyond to help me during a stressful last few months. I couldn’t recommend them enough.
Becca · 28 October 2025 · Manning Stainton Guiseley
Agent replied · 28 June 2026
Dear Rebecca, thank you for your kind words. We would like to thank you for leaving the house in such immaculate condition and hope you will all be very happy in your new home. Best wishes from Trudi, Karen, and Gemma
★★★★★ 5/5
GoogleDan was brilliant throughout the whole process, very attentive and helpful. Thanks again.
Lucas · 24 October 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thank you Lucas!
★★★★★ 5/5
GoogleDealt with Ivona she was very helpful, would recommend.
Nicole · 24 October 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thanks Nicole, take care!
★★★★★ 5/5
GoogleHighly recommend, helpful and friendly service from Ivona. Thank you!
Tatjana · 24 October 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thank you Tatjana!
★★★★★ 5/5
GoogleUsed Manning Stainton in Beeston great company, Ivona was very knowledgeable
Ethan · 24 October 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thanks Ethan, delighted you are pleased!
★★★★★ 5/5
GoogleWe've had a very pleasant experience viewing properties with Manning Stainton. Alex Brightmore breaks the mould by being a personable and honest estate agent, speaks realistically about the properties while highlighting all the positives they have to offer. Hope to meet again!
Sarah · 24 October 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thank you Sarah! Wishing you all the best.
★★★★★ 5/5
GoogleAnd great man
Andy · 24 October 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thanks Andy!
★★★★★ 5/5
GoogleI had Dan out to do a valuation of my home and he was super professional / friendly and knowledgeable. Would certainly recommend for anyone selling in the area. Thank you
Andrew · 24 October 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thanks Andrew, all the best going forward!
★★★★★ 5/5
GoogleDan was fantastic from start to finish. He made selling my house a stress-free experience and was always professional, approachable, and quick to respond. Nothing was too much trouble, and he really went the extra mile to get the sale through smoothly. Highly recommend!
James · 24 October 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thank you James! Glad we could help, best wishes.
★★★★★ 5/5
GoogleExtremely helpful and informative agents. Dan, the manager, has supported me through multiple purchases and is a fantastic communicator; open, honest and supportive. Cannot recommend him and the branch enough.
Warren · 24 October 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thanks Warren! Pleased you are happy with our service.
★★★★★ 5/5
GoogleVery happy with the service I received from Manning Stainton Pudsey. From the valuation, to the photographs, to the negotiator - everyone was very professional and friendly
Geraldine · 24 October 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thank you Geraldine, happy we could satisfy your needs!
★★★★★ 5/5
GoogleBriony Gleadhill at Manning Stainton Pudsey was amazing from start to finish in selling my house. Professional, friendly, and always quick to respond, she made the whole process stress-free and smooth. Couldn’t recommend her highly enough!
Kristie · 24 October 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thanks Kristie! We are extremely happy you had a smooth experience.
★★★★★ 5/5
GoogleBought a house through Debbie, she was extremely helpful and really impressed with her customer service! Thank you Debbie
Kristin · 24 October 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thank you Kristin, your positive comments mean a great deal to us!
★★★★★ 5/5
GoogleWe bought a house through Manning Stainton, Debbie was extremely helpful we was very impressed thank you Debbie
Will · 24 October 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thanks Will! Happy we could help.
★★★★★ 5/5
GoogleRating only, no written review.
Callum · 24 October 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thanks Callum!
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