★★★★★ 1/5
GoogleVery misleading company they have a company called good lord who do the credit checks on you please avoid this company or both took £200 pound off me has deposit never got it beck they keep hounding you with unnecessary questions it’s a nitemare and shocking for this day an she !!!
Kevin · 28 September 2026 · Manning Stainton Morley
Agent replied · 1 October 2026
We are sorry to hear that you were unhappy with your experience. However, we feel it is important to clarify the process for the benefit of anyone reading this review.
Before taking a holding deposit, we explain the referencing process and the circumstances in which a holding deposit may be retained. Applicants are also provided with written terms which clearly set out these circumstances and confirm that the holding deposit may be retained where an applicant fails referencing for reasons covered by the agreed terms, this includes providing inaccurate or misleading information, failing a landlord reference or credit check, or if you withdraw from the proposed tenancy.
In this instance, information came to light during the referencing process which had not been declared on your application form. This resulted in the referencing requirements not being met and the application therefore receiving a fail. Had this information been declared on the application form at the outset, we would have been aware that the referencing criteria were extremely unlikely to be met and would have advised you of this.
You had signed documentation confirming that you understood the referencing requirements and the circumstances in which the holding deposit could be retained.
The referencing itself is carried out by an independent third-party referencing provider. The checks and any requests for further information are a necessary part of verifying an applicant’s circumstances and ensuring that the information supplied is accurate.
We appreciate that being unsuccessful at referencing is disappointing, but we have followed our established process consistently and in accordance with the applicable legislation. The holding deposit was therefore retained in accordance with the terms explained and agreed to before the application proceeded.
★★★★★ 5/5
GoogleExcellent service from South Leeds Lettings and Dylan Sagar! We moved into our new home on July 1st, 2026, and we couldn't be happier with the service provided by Manning Stainton, especially Dylan Sagar from the South Leeds Lettings office. The application process was extremely fast and smooth once all the required documents were submitted. After submitting our application to the landlord, everything went very quickly and we received the keys about 10, 11 days later. The agency was absolutely perfect throughout the entire procedure. On top of that, our landlord is really kind and responsive: when we mentioned an issue with the oven shortly after moving in, he had it completely replaced with a brand new one within just one to two weeks! We highly recommend South Leeds Lettings and Dylan Sagar to anyone looking for a rental home. Thank you again for all your help!
Koujagie · 27 September 2026 · Manning Stainton Morley
★★★★★ 5/5
GoogleAlexandra was polite, professional and helpful with our sale, she kept us well informed of viewings, outcomes and offers. She was upbeat and enthusiastic about the whole process! Thank you for all your time and expertise.
Geoff · 25 September 2026 · Manning Stainton Wortley
★★★★★ 5/5
GoogleStaff were all very helpful throughout, Izzy was particularly supportive and helpful
Sue · 24 September 2026 · Manning Stainton Adel
Agent replied · 30 September 2026
Thanks Sue! It’s lovely to know you felt well looked after whenever you needed us. We really appreciate your kind words and hope we can help again in the future.
★★★★★ 5/5
GoogleGurpreet is an experienced and knowledgeable Letting Agent. She handles any queries about our property in a friendly and collaborative way to find a solution.
Dawn · 23 September 2026 · Manning Stainton Moortown
Agent replied · 1 October 2026
Thank you Dawn - we are really pleased you felt work was handled in a cooperative manner, that suited your needs. Sending our absolute best!
★★★★★ 5/5
GoogleI used Manning Stainton Horsforth to sell my home and I would definitely recommend them. They are very professional and prompt with communication, I felt up to date through the whole process. I was really pleased with the valuation process and marketing of the house- really impressive adverts and photos, plus they have a large database of potential buyers. Special thanks to Sarah, Macy, Remi and Lesley for helping it all go smoothly.
Georgia · 23 September 2026 · Manning Stainton Leeds
Agent replied · 30 September 2026
Thanks Georgia - it means a lot to know you felt in good hands throughout your sale. We’re glad all the hard work behind the scenes helped everything come together smoothly, and really appreciate your recommendation!
★★★★★ 5/5
GoogleHaving been through the house sale process a few times, my experience with Macy at Manning Stainton has been by far the best. She kept me updated at every stage, and chased the solicitors to keep everything running smoothly. I hardly had to do a thing! Really great thank you Macy! X
Rhiannon · 19 September 2026 · Manning Stainton Leeds
Agent replied · 30 September 2026
What a compliment to know this has been your best experience selling a home. We’re glad you could leave the chasing to us and enjoy a much easier move this time around - we wish you the very best Rhiannon!
★★★★★ 4/5
GoogleRating only, no written review.
Ghulam · 19 September 2026 · Manning Stainton Morley
Agent replied · 30 September 2026
Thank you Ghulam!
★★★★★ 5/5
GoogleAlex showed me a property today and was FANTASTIC. Super knowledgeable, organised and you could tell she really cares about her job and has a genuine interest in property!
Chloe · 19 September 2026 · Manning Stainton Beeston
Agent replied · 30 September 2026
Thank you Chloe, for sharing your lovely impression that you took away from your viewing. It means a lot that the passion and care we put into what we do really came across.
★★★★★ 5/5
GoogleSally was so friendly, warm, always smiling, positive and very professional. She made this journey an absolute breeze. Always laughed when i said. 'no shoes in the flat please', Thank you Sally from the Oakwood branch of Manning Stainton.
Elena · 18 September 2026 · Manning Stainton Oakwood
Agent replied · 30 September 2026
Thanks Elena. It sounds like there were plenty of smiles along the way, which is always lovely to hear. We’re glad your journey felt so easy and enjoyable, and really appreciate you sharing such kind words. All the best!
★★★★★ 5/5
GoogleManning Stainton estate agents were great. Lesley Alexander my move manager was extremely helpful and kept us updated at regular intervals and kept things moving with solicitors on both sides as we were against the clock to move. All the staff were helpful and friendly and we are finally settled in our new forever home. Keep up the great work and thanks for everything. Also mention to Alex Clayman who helped with our our initial offer on the property.
Kerry · 18 September 2026 · Manning Stainton Wortley
Agent replied · 30 September 2026
There’s no better feeling than finally getting the keys to your forever home. We’re so glad our team could keep everything moving when time was tight and help you get settled. Thank you Kerry for trusting us with your move!
★★★★★ 5/5
GoogleAimee has been brilliant help on the purchase of our first house. Both the sellers and ourselves wanted to move quickly and Aimee made the whole process fast and seamless. She answered any questions we have and made what could’ve been a stressful process easy. Would recommend her.
Morgan · 17 September 2026 · Manning Stainton Guiseley
Agent replied · 30 September 2026
Thank you Morgan! What an exciting milestone, and even better that everything came together quickly for you. We’re glad we could make your first home purchase feel easy and straightforward. Thank you for recommending us.
★★★★★ 5/5
GoogleI would like to say a huge **“Thank you”** to the viewing host, Dave Carlisle.
Dave provided an excellent service when I viewed the property that I have now purchased. He was friendly, patient, supportive, and kind, and made the whole …
Coach · 16 September 2026 · Manning Stainton Crossgates
Agent replied · 16 September 2026
Thank you Sharon for the wonderful feedback. We’re delighted we could make your viewing experience so positive and wish you all the best in your new home!
★★★★★ 5/5
GoogleGemma and Rochelle were excellent, very responsive and great at keeping me updated throughout the sales process - would highly recommend!
Anna · 14 September 2026 · Manning Stainton Pudsey
Agent replied · 14 October 2026
Thanks Anna. Knowing you’d happily recommend us is a huge compliment! We’re really glad you felt looked after throughout and always knew where things stood.
★★★★★ 5/5
GoogleEncouraged to look at all areas carefully, understand the need for further viewings and a survey and professional advice
Hazel · 12 September 2026 · Manning Stainton Rothwell
Agent replied · 16 September 2026
Thank you Hazel for your feedback! We’re really pleased you felt our guidance and support throughout the process, was helpful.
★★★★★ 5/5
GoogleAmazing company! Great staff,lovely people. Always answer to Your questions. I wouldlike to say Thank You so much Lesley Alexander for help, time and the work she put in to get our dream about property come true.
Definitely I recommend this company for the property search and for Your future.
Ilze · 11 September 2026 · Manning Stainton Wortley
Agent replied · 16 September 2026
What a lovely review, thank you Ilze. We’re so pleased we could help make your property dream a reality. We really appreciate the recommendation!
★★★★★ 1/5
GooglePoor Response Time. I requested viewings of multiple properties that I was highly interested in on Monday and Tuesday this week and now its Friday and still no response at all. I even sent a follow -up email asking for an update and nothing but a reminder to read the renter's guide. Will look elsewhere.
Maria · 11 September 2026 · Manning Stainton Moortown
★★★★★ 5/5
GoogleBriony was great and helped explain the process to us as first time buyers making things less stressful. Thanks!
Trees · 11 September 2026 · Manning Stainton Pudsey
Agent replied · 16 September 2026
Thank you for the lovely feedback! We’re so pleased we could make your first home-buying experience feel a little less stressful.
★★★★★ 5/5
GoogleGemma and Rochelle at the Pudsey branch are absolutely fantastic, and we honestly couldn't recommend them enough. Our sellers' agent and our solicitors, frankly, weren't pulling their weight, but Gemma and Rochelle kept on at them and pushed things forward, getting us answers far quicker than we'd have managed on our own.
The real standout moment though: with both of us juggling twins at home, Rochelle personally offered to drive out to the other agents' branch, some distance away, to pick up our keys and bring them back to us at Pudsey. That's above and beyond by anyone's measure.
They're personable, genuinely kind, endlessly helpful, and just lovely to deal with throughout. Gemma and Rochelle are a real credit to Manning Stainton, thank you both so much!
Josh · 11 September 2026 · Manning Stainton Pudsey
Agent replied · 16 September 2026
What a fantastic review, thank you Josh. We’re so pleased we could go the extra mile and help keep everything moving for you. Wishing you all the best!
★★★★★ 5/5
GoogleRating only, no written review.
Lahiru · 9 September 2026 · Manning Stainton Leeds
Agent replied · 16 September 2026
Thank you very much Lahiru!
★★★★★ 1/5
GoogleThe wrost experience I've had in 10 years. Three months after moving out I'm still sick when I think about tenancy with them.
Artur · 9 September 2026 · Manning Stainton Morley
Agent replied · 1 October 2026
We’re sorry to hear you were unhappy with your experience during your tenancy. We take feedback seriously and appreciate you taking the time to share your concerns with us. If you reach out to us directly, we’d be happy to discuss your concerns further.
★★★★★ 5/5
GoogleWe received a very efficient and professional service and Lesley Alexander showed great perseverance to ensure the house sale completed.
Ian · 9 September 2026 · Manning Stainton Wortley
Agent replied · 16 September 2026
Thank you for your kind words, Ian. We’re so pleased we could help get your sale over the line. We really appreciate your feedback!
★★★★★ 5/5
GoogleGreat service from valuation to completion by Manning Stainton in Pudsey. The valuation strategy was spot on, thanks Emma. Habib was great during the viewing process. Gemma and Rochelle really kept the process going from the point of agreeing the sale through to completion - lots of good communication between them and the buyers; other agents and solicitors. A great team, well done!
Andy · 9 September 2026 · Manning Stainton Pudsey
Agent replied · 7 September 2026
Feedback like this gives the whole office a boost! We’re really pleased we could be there at every stage and help get your sale successfully over the line. Thanks for choosing us Andy!
★★★★★ 5/5
GoogleAll the staff at the Pudsey office have been extremely helpful throughout the process of selling my house. Whilst it sold in 10 days, legal matters caused considerable delays which were outside the control of Manning Staintons. Despite this, the staff, and in particular Debbie, were very supportive giving me regular updates to reassure me when it seemed that the legal process had stalled.
This is the second time that I have used the Pudsey office in the last eleven years and once again I have utmost confidence in their service.
Thoroughly recommended, very many thanks.
Peter · 9 September 2026 · Manning Stainton Pudsey
Agent replied · 7 September 2026
Thanks Peter - it means a lot to have welcomed you back to us after all these years. We’re glad we could offer some reassurance when things slowed down and really appreciate your continued trust and recommendation!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
