★★★★★ 1/5
GoogleNo interest in working with us to close off a tenancy agreement. Despite numerous emails and telephone calls to handle check out and getting our deposit back
Tom · 28 May 2026 · Manning Stainton Guiseley
Agent replied · 28 June 2026
Dear Tom, we welcome all feedback from clients. In this circumstance, as you will be aware from our regular communication, a) we acted as letting agents for the landlord, not managing agents, therefore are not directly involved in any discussion relating to the tenancy. And b) your deposit was registered with the TDS (deposit scheme), and therefore Symonds & Sampson are not party to negotiations relating to the end of your tenancy and return of your deposit. We do, however, continue to make efforts to expedite the resolution of the matter and will update you as and when new information becomes available. Kind regards from the Yeovil lettings department.
★★★★★ 5/5
GoogleExcellent service
Michael · 27 May 2026 · Manning Stainton Morley
★★★★★ 1/5
GoogleRecommended by estate agent but I would not recommend. They are so inefficient. The solicitor assigned to me was on holiday twice over a week each time. It took them 2.5 weeks to respond to the queries received from the other party. …
Emily · 27 May 2026 · Manning Stainton Morley
Agent replied · 17 June 2026
I am sorry to read about the poor service you have received, however, we are unable to identify you on our systems. … More
★★★★★ 5/5
GoogleI would recommend Simply Conveyancing to anyone dealing with a property transaction. As first time buyers they provided us with clear, regular updates, giving us comfort that the purchase was moving along as expected. Our lawyer, Charlotte …
Alex · 27 May 2026 · Manning Stainton Morley
★★★★★ 5/5
GoogleToby was smartly dressed , on time for the viewing , answered all our questions and gave us time on our own to look round each room .
Tony · 25 May 2026 · Manning Stainton Guiseley
Agent replied · 15 June 2026
Hello Tony,
Thank you for the very positive review of Toby.
We love hearing from our customers, especially when their interaction with a particular team member makes a positive difference to their experience.
Toby takes great pride in his role and really does enjoy trying to find the perfect property for every client.
Thank you once again, and we hope to hear from you again soon!
Mark Higgins
Branch Manager
★★★★★ 5/5
GoogleThanks Alex.
Zahid · 24 May 2026 · Manning Stainton Beeston
Agent replied · 27 May 2026
Thank you Zahid! Happy we could help.
★★★★★ 5/5
GoogleIncredibly honest, open, and communicative. Everyone was very helpful. Never left a stone unturned nor an email un-followed-up. They made what was often a stressful experience more manageable and reassuring. Even thought they weren't actually acting for us, it felt like they really had our backs.
Blue · 24 May 2026 · Manning Stainton Leeds
Agent replied · 24 July 2026
Thank you so much for your wonderful review, Blue Jasper! We are thrilled to hear that our team's honesty, communication, and support helped make your experience more manageable and reassuring. At Lang Llewellyn & Co, we strive to have our clients' best interests at heart, and we're glad that you felt that. Your feedback inspires us to keep providing excellent service, and we look forward to assisting you in the future!
★★★★★ 5/5
GoogleMel was a fab viewer and full of helpful knowledge
Ashleigh · 24 May 2026 · Manning Stainton Pudsey
Agent replied · 9 June 2026
Thank you Ashleigh! Always happy to help and support wherever we can.
★★★★★ 5/5
GoogleI had the best experience working with Charlotte Poutney at Manning Stainton! Despite a tricky sale (no fault of theirs) and a difficult solicitor, Charlotte went above and beyond to help with absolutely everything we asked for. She was incredibly diligent, efficient and a pleasure to work with. I would work with her again in a heartbeat! Thank you!
Jasmin · 24 May 2026 · Manning Stainton Headingley
Agent replied · 27 May 2026
What a fantastic review to read, thank you Jasmin! We’re so pleased you felt so well supported, especially during a more challenging sale. Thank you for your kind words and for sharing your experience.
★★★★★ 5/5
GoogleDecent Estate Agent this one. Took advice well and also leaned back smartly and accurately when needed. Often sellers know best and far too often Estate Agents can communicate with self interest at heart. I felt Hannah had a good measure of the siuation and empathised and offered a good level of advice at the right time. Stayed in comms and secured a sale - in a difficult market. Thank you Hannah and team.
Jonathan · 24 May 2026 · Manning Stainton Headingley
Agent replied · 27 May 2026
Thank you Jonathon for taking the time to share this. It’s great to hear you felt listened to and supported with the right balance of advice along the way. We really appreciate your comments.
★★★★★ 5/5
GoogleClear, easy,
Eileen · 24 May 2026 · Manning Stainton Wortley
★★★★★ 1/5
GoogleRating only, no written review.
Bouchra · 24 May 2026 · Manning Stainton Wortley
Agent replied · 31 May 2026
Dear Bouchra,
Thanks for your feedback. We’re sorry to see your 1-star review, but we don’t have enough detail to understand what went wrong.
We’d really appreciate the chance to look into this properly. Please contact us directly via support@flatfair.co.uk, with more information about your experience, and we’ll do our best to resolve any issues.
Kind regards,
Damola
Head of Customer Operations
★★★★★ 5/5
GoogleThank you for the support!
Bree · 24 May 2026 · Manning Stainton Wortley
★★★★★ 1/5
GoogleI rarely leave negative reviews, but my experience with this telephone company has been extremely disappointing from start to finish.
What should have been a straightforward issue turned into a six-month complaint process filled with repeated mistakes, poor communication, and endless back-and-forth. I attended multiple planning discussions and Zoom calls trying to resolve matters professionally and patiently, yet the situation was repeatedly mishandled.
The most unacceptable part of the experience was being called a liar by representatives while I was simply trying to correct errors made by the company itself. As a customer, I expected accountability, respect, and basic professionalism, none of which were consistently shown throughout this process.
The frustrating part is my account manager has left the company and it’s my word against his. Secondly I am in a contract with company until 2028!
I hate leaving such reviews but this was my experience.
Helen · 23 May 2026 · Manning Stainton Guiseley
Agent replied · 13 June 2026
Hi Helen, we’re truly sorry to hear about your experience.
We’d like to understand more about what’s happened so we can address it. Please reach out to us at feedback@global4.co.uk with additional details, and we’ll do our best to help.
★★★★★ 5/5
GoogleFantastic experience start to finish! Sold in e7.
Erin · 22 May 2026 · Manning Stainton Guiseley
★★★★★ 5/5
GoogleRemi was both helpful and efficient .
Ann · 21 May 2026 · Manning Stainton Leeds
Agent replied · 27 May 2026
Thank you Ann - we are really pleased we could help you!
★★★★★ 5/5
GoogleMartha was extremely helpful during the process of my application for my new role at Allegro Living. She was very prompt in replying when I had questions about the new role also contacting me on occasions to see if I needed anything which made the whole experience very smooth. Thank you Martha
Adam · 20 May 2026 · Manning Stainton Wortley
★★★★★ 5/5
GoogleWe were extremely happy with the service we were given. Lisa has kept us informed throughout the selling process and when things seemed that were going to be delayed she was able to get everything back on track. Fantastic customer service. We highly recommend. Thanks Lisa
Carlos · 19 May 2026 · Manning Stainton Rothwell
Agent replied · 19 August 2026
Thank you Carlos! Communication is key and Lisa excels at keeping everyone up to date and managing the sales process. She will be delighted with your recommendation.
★★★★★ 5/5
GoogleChloe Walker has been incredibly professional, polite, and supportive throughout the whole process. She kept me updated at every step and made sure all issues were resolved properly. Excellent communication and genuinely great service.
thank you, Chloe!
Nico · 19 May 2026 · Manning Stainton Rothwell
Agent replied · 19 August 2026
Thank you Nico! Communication is so important and Chloe excels at this - she'll be overjoyed with your 5⭐ review!
★★★★★ 5/5
GoogleNaz and his team could not be faulted in their professionalism, hard work and positivity. At the moment it is a difficult selling market. This is the team you would want in your corner. We would highly recommend the High Wycombe JNP team and sincerely thank them all for their hard work. Also a shout out for the in house Solicitors, especially Sabeeah. The whole process was so much smoother because of her professionalism.
Amanda · 19 May 2026 · Manning Stainton Rothwell
Agent replied · 19 August 2026
Thank you Amanda! Naz and the team will delighted with your recommendation! Selling properties really is a team effort and thank you for choosing JNP to help you. We'll pass on your kind comments to JNP Conveyancing ⭐
★★★★★ 3/5
GoogleRating only, no written review.
Anamika · 19 May 2026 · Manning Stainton Crossgates
Agent replied · 19 August 2026
Hi Anamika, thankyou for reviewing us. I hope you are happy as you only left 3 stars & no comments. If we can help with anything please get in touch at simplyletdorset.co.uk. JACKY Owner
★★★★★ 5/5
GoogleThis is one of the best agents to be with. Very honest, easy to deal with. Anything goes wrong Poppy sorts it out . Very happy with their care.
Jim · 19 May 2026 · Manning Stainton Crossgates
Agent replied · 19 August 2026
Thanks Jim we do care and take pride in everything we do and we really appreciate your comments.
★★★★★ 5/5
GoogleJacky and the team went above and beyond to get us in to our property, far more than any other letting agent would have done.
Such a friendly, caring team.
Thank you so much!
Hannah · 19 May 2026 · Manning Stainton Crossgates
Agent replied · 19 August 2026
Hi Hannah, thankyou for reviewing us. We do care & it is lovely to see it written down. I hope you are enjoying the new home. JACKY Owner
★★★★★ 5/5
GoogleFrom the first time viewing the house we are currently renting. It was a lovely experience. I have rented from different people in the past and I must say simply let are one of the best.if there is a problem with anything it gets sorted straight away All staff members are friendly and willing to help we hope to continue renting with you for as long as possible.
XxxSarah_louiseX · 19 May 2026 · Manning Stainton Crossgates
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.