1/5
Beware fees for leaving tenancy agreements early. Had to pay around £380 for a straight forward name change on the tenancy agreement.

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★★★★★
3,465 reviews across 8 offices and 1 platform
Ludlowthompson has eight offices, all in London. Together they have 3,465 reviews on 1 platform, rated 4.7 out of 5 overall.
Ludlowthompson's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Beware fees for leaving tenancy agreements early. Had to pay around £380 for a straight forward name change on the tenancy agreement.
5/5
Great agency, Lola has helped us find a lovely flat. She is very professional and responsive and made the process very easy for us.
5/5
Thank you to Kirsty Rowley for being super professional, responsive and helped secure us our new home. Best experience!
5/5
Chris Lockwood was extremely helpful in showing us around a property viewing. His enthusiasm and knowledge of the property made it easy for us to assess whether it was right for us. Chris was friendly, professional and accommodating. By far the best agent we have come across and hopefully he will help us continue on our search!
5/5
The service provided by Romina was amazing, she was very patient and explained everything very carefully. Thanks a lot!
5/5
Big thanks for Chris for showing us around a property - he was excellent in ensuring we were safe and stuck to all Covid rules. Highly recommend.
5/5
We had viewing today with Vijay and we are happy because he is on time and responsive. We are comfortable asking questions as he explained patiently the details and the process to rent a property.
3/5
Rating only, no written review.
Many thanks for your above review and we’re sorry you feel we only deserve 3 star. In order that we can investigate your concerns fully, I’d appreciate if you could contact us at customerservices@ludlowthompson.com confirming the details. We’ll then ensure that you receive a comprehensive reply. Kind Regards ludlowthompson
5/5
Went to view a property and had a warm welcome from Chris who was extremely helpful and knowledgeable. Very efficient and supportive with any enquiries I had. I would highly recommend this agency.
5/5
Very helpful at every stage of the process. Hannah arranged our viewing and was very accommodating with all our requirements, continuing to go above and beyond as finalised the let and moved into the property. Couldn't recommend them enough, especially in the current coronavirus times!
5/5
I had a great and easy experience finding a new place thanks to Christopher and Kerl who were very patient and helpful. Would definitely recommend
5/5
Chris was very accommodating of us, despite the late notice we gave him. He was on hand to give us advice and answered all the questions we had. Thanks Chris!
5/5
Gold standard property particulars and marketing. Very professional service from offer through to exchange (yesterday!). I like to think that the purchasers would also be happy from Jonathan’s (Adams) attention to detail and prompt response. Very pleased we chose Ludlow Thomson to handle this sale.
5/5
Romina has been incredibly helpful and attentive during my search, she has lots of knowledge and patience during these rough times. Thank you team and thank you Romina!
5/5
Vijay showed me and my flatmate around a property on Saturday. He was very friendly, helpful and knowledgeable about the property, and it was a pleasure to meet him.
5/5
With the help of Amirah Elmahdy, I found an apartment that meets my expectation. She is professional and responsive, and the whole team is trustworthy. I would highly recommend them for people who is looking for an apartment.
5/5
Prompt, communicative and well prepared property viewings as organised and delivered by Chris Lockwood. Friendly agent with great follow-up skills, flexibility and positive manner. Much appreciated.
5/5
Went to view a property and had a warm welcome from Chris who was extremely helpful and knowledgeable. Very efficient and supportive with any enquiries I had. I would highly recommend this agency.
5/5
Natalia showed us round (first time buyers) and it was great, very informative, thanks so much
5/5
Fantastic experience with LudlowThompson. Jonathan was fantastic at getting everything lined up, really proactive and also very responsive to really tight deadlines. Very grateful to him!
3/5
Rating only, no written review.
Many thanks for your above review and we’re sorry you feel we only deserve 3 star. In order that we can investigate your concerns fully, I’d appreciate if you could contact us at customerservices@ludlowthompson.com confirming the details. We’ll then ensure that you receive a comprehensive reply. Kind Regards ludlowthompson
1/5
Sorry I had to change the review I gave almost 9 months ago. This agency is the worst. I have been with them for 9 months and unfortunately I had to look at 2 more years and 4 months. A few months ago (just after lockdown) we had a leak from the floor above, water was raining in the hallway, kitchen walls and bathrooms. Horrible. The landlord from the floor above took care of everything, send someone to stop the leak in our floor as well. Has been 2 MONTHS and I am still waiting for someone to come and repaint the walls in the bathroom, the hallway and the kitchen all ruined due to the leak. Phone them and I get told all the time the same thing in a very annoyed tone, that they will follow up and let me know. Now? How long does it take to get a quote to repaint some walls? Rude and unprofessional.
Good Morning Nicoletta, we are sorry you felt you needed to change your review, we understand that it was necessary for your landlord to claim repair works through their Insurers and this created a delay as their requirements for more than one quotation. this week, the Insurance company have given the go ahead for the works to be carried out and I understand an appointment will be organised with you shortly, we apologies for any inconvenience caused by this delay. If you have any further queries please contact us at customerservices@ludlowthompson.com. Kind regards ludlowthompson
5/5
Helpful people working on here!
5/5
Great service, especially Lola who was a great help during a challenging time.
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Kennington/Oval has the most, with 870 reviews rated 4.7 out of 5, followed by Finsbury Park with 712.
The eight Ludlowthompson offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and London won Trusted Agent.