Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleI was very impressed by the agency . I had a nice viewing with Marta , she took me through every process with kindness, and patience . Furthermore she demonstrated a high level of professionalism and flexibility all through the process . She kept me updated and made the whole process smooth. I highly recommend the agency and most especially Marta, She is a great staff
Emem Β· 23 February 2020
Agent replied
Thank you very much Emem for all the kind words and for your responsiveness and engagement throughout the whole process. Itβs been a pleasure!
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5/5
GoogleI highly recommend this agency and especially Marta Duda fo the highest professionalism and attention through the whole process of renting. As a newcomer in the UK I had to deal with many βcorner casesβ here and Marta spent lots of time guiding me through this path. So thank you again!
Igor Β· 23 February 2020
Agent replied
Thank you Igor, youβre review is much appreciated! It was great to meet you both and I wish you many happy days in the flat.
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5/5
GoogleHad a good time viewing properties in Lewisham with both David and Chandra. I had difficulty getting viewings booked with other places as I was only available on weekends, but they were both very flexible and made time for me in their day.
I also appreciated the advice and information they shared with me about living in the area in general, which was particularly helpful as a prospective tenant. Both were lovely to talk to, polite & professional and took the time to get to know you to work out your requirements.
GS Β· 25 March 2020
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5/5
GoogleHad a good time viewing properties in Lewisham with both David and Chandra. I had difficulty getting viewings booked with other places as I was only available on weekends, but they were both very flexible and made time for me in their day.
I also appreciated the advice and information they shared with me about living in the area in general, which was particularly helpful as a prospective tenant. Both were lovely to talk to, polite & professional and took the time to get to know you to work out your requirements.
Gunjan Β· 30 July 2019
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5/5
GoogleI have had bad experiences with ludlow in the past, so was reluctant to go back, but was getting nowhere with other agents. Ludlow immediately found a tenant, and again with a second flat - there were even no void days. The new manager Josh seems really switched on and did a very good job. So If you have had bad experiences in the past, you might want to revisit. Theres no doubt Ludlow had really gone downhill, but hopefully if Josh stays, then they can regain some of their old reputation.
Sam Β· 23 February 2018
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5/5
GoogleChandra and David were super friendly and very professional - best letting experience in London so far (π #londonlife) they were also kind enough to give me a ride back to Lewisham as it was pouring out. Would recommend β¦
Hanna Β· 30 July 2019
Agent replied
Thank you for your positive remarks regarding Chandra and David. Hopefully we can find you a suitable property to enjoy a tenancy in too.
Kind regards,
ludlowthompson
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5/5
GoogleFor my first viewing I had a great experience yesterday afternoon viewing a property in Lewisham.
On arrival I was greeted very nicely with a warm smile. All my questions were answered to my satisfaction. I was very happy with the level of service provided to me.
Many Thanks to Chandra who was flexible to fit me in with my busy schedule.
Thanks again Chandra for your lovely service.
Gladys Β· 23 February 2020
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5/5
GoogleChandra has done a fantastic job with helping me secure my flat in such a short time frame. He has made the whole process stress free and seamless. Thank you Chandra for all your hard work!
Jaskiran Β· 23 February 2020
Agent replied
Thanks Jas! It has been an absolute pleasure. We hope you enjoy the tenancy in your new, lovely property!
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5/5
GoogleMe and my friend saw a property from this letting agency, even if the flat itself wasn't for us due to timing issues I would highly recommend this agency. Our agent, David Baah was extremely friendly and professional and he agreed on a viewing last minute, which we both really appreciated. We will most definitely be in touch with David closer to the date we are looking to move!
Marika Β· 23 February 2019
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5/5
GoogleSpoke to Marta Duda, with no hesitation she showed me the property, explained everything in details, very friendly and amazing communication skills, she kept updating me with all the information, great service
Highly recommend
Spresa Β· 23 February 2020
Agent replied
Thank you very much. It was our pleasure to help you on your property search. Hopefully next time ludlowthompson can find you the right flat to rent.
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5/5
GoogleI met many real estate agents from last couple of months. However, I never met a professional person like David Baah. He is working as a letting negotiator in Ludlowthompson Lewisham and a real professional who not only show respect the client but also advice to chose the best option. I really appreciate his professional attitude and recommends the clients to approach him if you are visiting this branch.
I also recommend the Ludlowthompson to please hire more people like David.
Best experience so far in London.
Rashid Β· 23 February 2020
Agent replied
Hi Rashid, Thank you very much for your kind words, I am really pleased that you found me a pleasure to deal with and would recommend me to others. I look forward to helping you find your next home.
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5/5
GoogleDavid Baah was very professional and he knows what he is doing inside and outside he explained the image of the the property and the local area very well
Barbara Β· 23 February 2020
Agent replied
Thank you Barbara for your review, your words are sincerely appreciated. I look forward to helping you find your next home.
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5/5
GoogleI went to see one property today with Marta Duda and my experience was super awesome. She was well on time and shown me the property with complete professionalism. I asked same question one than once and she answered all of it with absolute calmness. I took my time to see the property and she allowed all the time in world . I would highly recommend finding a home with this company. I appreciated the attention.
A Β· 8 March 2020
Agent replied
Thank you for such kind words, I really appreciate the review and you being so engaged in the process. Great working with you!
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5/5
GoogleDavid is the guy! This guy is very detailed with his communication with us. No time is wasted and very easy to work with. Good job!
Daniel Β· 23 February 2020
Agent replied
Thank you Daniel, it was great meeting you and Michelle and showing you some properties. Hopefully we can help you secure your next home.
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5/5
GoogleExcellent service, very knowledgeable and professional, highly recommended their services! David Baah was very happy to respond to any questions and was very helpful.
Mathew Β· 23 February 2020
Agent replied
Good afternoon Mathew,
Thank you for your kind words it was a pleasure meeting you and your partner. Wishing you the very best in your property search. David
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5/5
GoogleDaniel Scott was very professional and very quick in responding to our demands. The communication was very fluid.
Thank you again for your help.
Fanny Β· 23 February 2020
Agent replied
Thank you for your review. Though we couldnβt find you a flat this time around I am glad you were happy with ludlowthompsonβs services and we hope you would return again.
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5/5
GoogleWe don't find yet the right place for us, but Marta was really helpful , so I will back to her for other views
Carla Β· 23 February 2020
Agent replied
Thank you, Carla, for the review, it is much appreciated. Is was great to meet you both, weβll be booking more viewings very soon!
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5/5
GoogleHad a great experience with ludlow thompson, Marta helped us out whenever we needed it and was very quick with her responses. Thanks.
George Β· 23 February 2020
Agent replied
Thank you George, I appreciate it! Always happy to help, I am glad that the whole process went smoothly.
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5/5
GoogleDaniela was helpful throughout the letting process, which I was new too. She went above and beyond to help with setting up the marketing and safety certs needed to rent my flat. She made the process of letting out my flat seamless and stress free.
Clare Β· 20 March 2022
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5/5
GoogleDavid Baah is mine and my flatmates Lettings Negotiator. He has been so friendly and helpful in our search for a house for September! For our first time renting a house in London, it has been really nice getting the additional support and information. Thankful for all the help, weβd be lost without itππ» β¦
Ruby Β· 30 July 2019
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5/5
GoogleAlthough we didn't end up going with a property with Ludlow Thomspon, David was really helpful and friendly throughout the process.
Charles Β· 23 February 2020
Agent replied
Thank you Charles for your 5* review, it was a pleasure showing you the property and I am pleased you have found a property that I suitable for you.
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5/5
GoogleLudlowThompson, specifically a gentleman named David were really helpful and proactive; definitely would consider using them in the future !
Sumrah Β· 23 February 2020
Agent replied
Thank you for your kind words Sumrah they are sincerely appreciated, we look forward to helping you find your next home!
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1/5
GoogleI would give them zero stars if I could. When I moved in my room definitely wasnβt professionally cleaned as they claimed, and they didnβt do the inspection until I already lived there for good two months. They also refused to deal with my flatmateβs increasingly worrying antisocial behaviour, and are trying to charge us βmove outβ fees. Despite my several emails they fail to inform me when we have viewings, so Iβm never too sure when there will be strangers walking around the house. Not to mention after the last viewings they left our front door unlocked, and they tell potential new tenants all furniture is staying, which is not true since we bought quite a few pieces of equipment and we are taking them with us. Absolute shambles of an agency, I have no idea how they stay in business but I will never rent anything through them again, it is not worth the hassle.
Lina Β· 31 March 2023
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5/5
GoogleWe had a good experience when searching for a property. The agent, Marta, showed us the flat and she did everything fast so we could move in within 3 days. All the info was given by email so it's clear and easy. The agency offers 24/7 line support for emergencies which is very convenient.
I expect the time of the tenancy to be easy-going with them.
Sara Β· 23 February 2020
Agent replied
Thank you so much for the positive feedback. It was a pleasure working with you and I wish you all the best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.